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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,441 Reviews

1,441 Reviews of Herb Chambers Lexus of Hingham - Service Center

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September 29, 2023

Everything was perfect, took car on schedule, said it would be around 90 min, it was, everything all set👍 More

by arty210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know your visit to Herb Chambers Lexus of Hingham was timely and efficient! We appreciate the feedback. Thank you for choosing us.

September 28, 2023

Excellent service and great communication. Service department was very informative explaining what needed to be worked on. More

by Eaglesra in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Carpenter
Sep 29, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you found our service excellent and communication clear at Herb Chambers Lexus of Hingham. We always aim to keep our customers well-informed about their vehicle's needs. Thanks for the review!

September 28, 2023

One of the customer service representatives, Kevin Chan, was very helpful in getting my vehicle serviced and even set me up with a rental car while they worked on my vehicle. More

by Tung Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Sep 28, 2023 -

Herb Chambers Lexus of Hingham responded

Tung, we're delighted to know Kevin was able to assist you with your vehicle service at Herb Chambers Lexus of Hingham. We always aim for top-notch customer care! Thanks for sharing your experience.

September 28, 2023

I couldn’t be happier with the service I received at Herb Chambers Lexus of Hingham. Thomas made a great effort to schedule the service at a time that was convenient for me and everybody did a great job. Tha More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Herb Chambers Lexus of Hingham responded

John, we're glad to know Thomas and the team at Herb Chambers Lexus of Hingham were able to accommodate your schedule. Thanks for sharing your positive experience with us!

September 28, 2023

Great customer service. Cars feels good now still oberving , If anything changes I will give you guys a call back. Thanks More

by Reubycoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Sep 29, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a positive experience here at Herb Chambers Lexus of Hingham. We'll be here ready to assist if anything changes with your car - don't hesitate to reach out!

September 25, 2023

I had an excellent experience. My service rep was very helpful and polite. Thank you Thomas McCafferty More

by Tena R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Herb Chambers Lexus of Hingham responded

Tena, we're glad to know Thomas provided you with excellent service at Herb Chambers Lexus of Hingham. Thanks for the positive feedback!

September 25, 2023

Needed the appointment and received the time and date I needed. Tom McCafferty is my go to adviser . He is right there when needed to explain all the procedures More

by Moneycopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for sharing your support! We're glad to know that Tom was able to provide you with the assistance you needed--it's always our goal to make sure your experience is smooth and informative. See you next time at Herb Chambers Lexus of Hingham!

September 23, 2023

Talisa was great and the service was outstanding! The waiting area is also top notch! More

by Fitzpj8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Scott
Sep 25, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive words about Talisa! We appreciate your business and we hope to see you again at Herb Chambers Lexus of Hingham. Drive safely!

September 21, 2023

Kevin Chan is so accommodating and trustworthy. He double checks everything and always lets you know the vehicle condition. I value him as a trusted partner!!! More

by nsanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Sep 21, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that Kevin has been able to provide you with such a great experience at Herb Chambers Lexus of Hingham. Your trust and satisfaction are our top priorities! Thanks for the review.

September 21, 2023

Tom Mcafferty provides me with consistent excellent service. Over the years he has always been available, values my time by updating me while I wait. Last visit on Tuesday was a great experience. More

by garfergy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Tom has been providing you with excellent service over the years here at Herb Chambers Lexus of Hingham. We appreciate your feedback and look forward to serving you again in the future!

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