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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,235 Reviews
Call Service Center (781) 210-5200

1,235 Reviews of Herb Chambers Lexus of Hingham - Service Center

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March 21, 2023

Service was promptly scheduled to accommodate my dead battery, identified as an emergency, which was appreciated. More

by Customer
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lauren E.
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Mar 22, 2023 -

Herb Chambers Lexus of Hingham responded

We are glad to hear that our team provided quick service to get your car back on the road. Thank you for sharing this positive feedback with us here at Herb Chambers Lexus of Hingham!

March 18, 2023

Great service as always from start to finish! Everyone that I interact with is professional and extremely pleasant. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Mar 20, 2023 -

Herb Chambers Lexus of Hingham responded

We are glad to have you as a client of Herb Chambers Lexus of Hingham!

March 17, 2023

Great service and support from Tom and Herb Chambers team, very relable and professional dealership More

by mageejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review of Tom! We hope to see you again at Herb Chambers Lexus of Hingham. Safe travels until we see you next!

March 17, 2023

Great service. only complaint is car wash. Mats are wet not good service dry them More

by conniecat
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad we could deliver overall quality service, though it's disappointing to see we fell short of earning your five stars. I apologize for any oversight in thoroughly drying your mats, and I will be sure to share your experience with my team so we can make improvements for all our customers. If there's anything else you'd like to add, please reach out at your earliest convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

March 16, 2023

I had my usual routine oil change and maintenance check at the Lexus dealership in Hingham. I was completely satisfied and would not go anywhere else. It was also a bonus go be taken care of by Thomas Mc More

by mswirbalus@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Herb Chambers Lexus of Hingham responded

Thomas and the Herb Chambers Lexus of Hingham team appreciate your support and loyal business. We are here to help with all of your future service needs!

March 14, 2023

Had the rear wiper motor replaced. Customer service was great. Highly recommend Herb Chambers of Hingham More

by Llevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Mar 14, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that you had such a successful experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

March 11, 2023

Very good service, I'm very happy, my car is very clean after service, Thank you! More

by Vinny
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for choosing Herb Chambers Lexus of Hingham! See you next time, Vinny.

March 09, 2023

Great service! Talisa was very friendly and accommodating. My car was serviced and ready at the time quoted. That meant a lot to me! More

by Pegnsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Mar 10, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are thrilled to hear that Talisa delivered such a successful service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

March 06, 2023

Tom was very good in communicating what my car needed for service. He gave me a time when the car would be complete, within that time frame the car was ready for pickup. More

by Clorindacivitarese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Tom and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

March 03, 2023

I scheduled an appointment for my 5,000 check up. I was greeted by Talisa, the service advisor whom answered all my question. The service was performed within the time frame quoted when I made the More

by Cyg191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
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Mar 03, 2023 -

Herb Chambers Lexus of Hingham responded

We are glad to hear that you had a positive service experience here. Thanks for working with the Herb Chambers Lexus of Hingham team!

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