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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,235 Reviews

1,235 Reviews of Herb Chambers Lexus of Hingham - Service Center

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April 28, 2023

Exceptionally friendly, accommodating and skilled. We truly feel blessed to be a customer of this dealership More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren in the scheduling service department was well- spoken and kind hearted over the phone. Linda & Lou we’re exceptionally friendly, caring and kind- hearted as well
Apr 28, 2023 -

Herb Chambers Lexus of Hingham responded

We're thrilled to hear that our team at Herb Chambers Lexus of Hingham made you feel so welcomed and supported! Our staff is dedicated to providing top-notch service, and we appreciate your kind feedback. It's an honor to have you as a customer, Donna!

April 27, 2023

I can always count on Lexus of Hingham! I appreciate the ease of making appointments and the friendly stuff. Although I am not in the garage, where work is being done on my vehicle, we are More

by macaque.poetry0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laure
Apr 28, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate your kind words about our team at Herb Chambers Lexus of Hingham! It's great to know that you've had an effortless experience scheduling appointments and that our staff has been helpful during the process. Thank you for acknowledging our dedication to customer satisfaction. We're excited to continue serving you in the future!

April 27, 2023

always take me at the last minute listen to me of what i need done More

by countryvilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for your confidence in our team! We appreciate your feedback here at Herb Chambers Lexus of Hingham. Have a great rest of your day!

April 26, 2023

Kevin was absolutely great! He made getting a loaner very smooth and my car was ready almost exactly when he said it would be. More

by Candace
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted you enjoyed working with Kevin and our team at Herb Chambers Lexus of Hingham! Thank you so much for sharing this positive feedback, Candace.

April 24, 2023

Very nice experience, very efficient and took care of my issues.and explained the service completely. More

by j.vaughn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Herb Chambers Lexus of Hingham responded

We are thrilled to hear about your experience at Herb Chambers Lexus of Hingham! It's wonderful to know that we were able to efficiently take care of your issues and get the job done. Thank you for your support and we hope to see you back again down the road!

April 20, 2023

I’ve been going to the Lexus in Hingham for years now and they are great. Tom M in the service department does a great with communication and service. Joe D More

by Jdlw61299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Herb Chambers Lexus of Hingham responded

Joe, we're so grateful for your kind words about Tom! It's fantastic to hear that he has provided you with excellent service and communication over the years here at Herb Chambers Lexus of Hingham. We appreciate your business and look forward to seeing you again next time.

April 20, 2023

Had a very pleasant experience for routine maintenance and oil change. Reasonably priced and fast. More

by pritesh gehlot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Salvador
Apr 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you so much for reviewing Herb Chambers Lexus of Hingham! We are thrilled to hear that your service visit went smoothly. Safe travels!

April 20, 2023

We have been HC customers for ten years. Most recently we had our 5k service on our new RX. From the minute we arrived to the minute we left, it was the associates who work at the Hingham st More

by richard meehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa
Apr 20, 2023 -

richard meehan responded

Patrick is the General Manager. My error…

Apr 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the thorough and glowing review, Richard! We are so proud to have consistently provided you with excellent service these past ten years. Whether it be for a car purchase or vehicle maintenance, our team is dedicated to caring for customers' needs and making time to build personal relationships that will last a lifetime. We're grateful to have you as a regular and look forward to seeing you again at Herb Chambers Lexus of Hingham! Wishing you all the best!

April 19, 2023

very efficiently run operation always a positive experience. Talisa has been my go to person for my last two visits couldn't ask for any better More

by greenharbor51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa Albanese
Apr 19, 2023 -

Herb Chambers Lexus of Hingham responded

When a customer says words like this, we know we're doing things right at Herb Chambers Lexus of Hingham! We're elated that Talisa has earned your confidence with outstanding assistance and we look forward to seeing you again next time. Until then!

April 13, 2023

Everything went well and smooth great job! Did everything nice and efficient in a timely manner More

by Ziye Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Apr 19, 2023 -

Herb Chambers Lexus of Hingham responded

This is great to hear! We are glad that our team here at Herb Chambers Lexus of Hingham could assist you in an efficient and timely manner. Thank you for your business and safe travels ahead!

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