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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,235 Reviews

1,235 Reviews of Herb Chambers Lexus of Hingham - Service Center

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May 18, 2023

I recently had my car serviced at Herb Chambers Lexus of Hingham. The service team displayed a high level of expertise and professionalism throughout the process. I ‘ll definitely be returning and recommend More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa and the gentleman who helped me at the beginning when I pulled my car in.
May 19, 2023 -

Herb Chambers Lexus of Hingham responded

Andy, thank you for the review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

May 18, 2023

Prompt and courteous service. Does not try to oversell just makes recommendations based on actual needs. More

by Ed Ostrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
May 18, 2023 -

Herb Chambers Lexus of Hingham responded

Ed, we're happy to hear that you received prompt and courteous service during your visit to Herb Chambers Lexus of Hingham. Our team strives to provide honest recommendations based on actual needs without trying to oversell anything. Thank you for taking the time to share your positive experience with us!

May 17, 2023

As always, Herb Chambers Lexus delivers. The car detailing is great. Will do this again! More

by kallanw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks so much for sharing your positive feedback on our detailing services! We appreciate your five-star review of Herb Chambers Lexus of Hingham.

May 17, 2023

Very courteous and informative when speaking with Tom. Quality work performed by service. Highly recommend. More

by maurathje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for this 5-star review of Herb Chambers Lexus of Hingham! We truly appreciate your shoutout to Tom and hope to see you again down the road!

May 17, 2023

As usual, Tom McCafferty took good care of us. He is well informed, pleasant, honest and easy to do business with. We were pleased with the service and glad we decided to take advantage of the ev More

by jangreeley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you so much for stopping by to review Herb Chambers Lexus of Hingham! We will be sure to pass along your appreciation to Tom and the team. Take care!

May 17, 2023

Excellent service. They fit me in to replace a damaged tire. Researched to find the tire was under warranty, only had to pay for labor. Kevin followed up twice to ke More

by paul_nylen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the great review of Herb Chambers Lexus of Hingham, Paul. We are glad to hear that Kevin provided excellent communication, and that your service was cost-effective!

May 15, 2023

Easy making and keeping appointment. Personal service and car maintenance were terrific. Very confident for future service. Nice job! More

by Fred Healey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Herb Chambers Lexus of Hingham responded

Fred, thank you for reviewing Herb Chambers Lexus of Hingham! We appreciate your business!

May 14, 2023

Talisa Albanese going the extra mile to make your service/ repair as stress free as I have not experienced in a long time. Her knowledge of the product is remarkable and taking time with you to expl More

by Sieglinde Hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
May 15, 2023 -

Herb Chambers Lexus of Hingham responded

Sieglinde, we appreciate your review and you taking the time to shout out Talisa. We're glad to hear that she was able to help you with your vehicle and make your service experience stress-free. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

May 09, 2023

Always professional great customer service and always kept informed of any issues. Car is always ready on time and clean. More

by Anitsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you so much for stopping by to review Herb Chambers Lexus of Hingham! We are thrilled that you always have a successful service experience with our team. Take care!

May 08, 2023

The service department was accurate and timely in the delivery of the vehicle after the service was completed. The service representative kept us updated as to the progress of the service and delivered More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate your excellent recommendation for Herb Chambers Lexus of Hingham! Our service team is dedicated to delivering accurate and timely vehicle maintenance. It was our pleasure to assist you.

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