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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,235 Reviews

1,235 Reviews of Herb Chambers Lexus of Hingham - Service Center

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May 25, 2023

Great dealership and service department. Always a pleasure working with my service advisor Tom Mcafferty. More

by acbaillie2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for your review! We're so glad to hear that you enjoyed our dealership and service department at Herb Chambers Lexus of Hingham. It's fantastic to hear that Tom provided excellent customer service during your visit. Take care!

May 24, 2023

Talisa did a great job of checking me in, explaining the process, and going over the details of the multi point inspection which was conducted. The information provided was very helpful to me. More

by Jww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa - five star!
May 24, 2023 -

Herb Chambers Lexus of Hingham responded

We're pleased to hear such positive feedback about Talisa and the multi-point inspection process at Herb Chambers Lexus of Hingham! Thank you for choosing our dealership and for taking the time to leave a review. We hope to see you again soon for any future service needs.

May 24, 2023

I have used this dealership for many years with excellent satisfaction with service and service consultant. More

by macdonah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your positive experience with Herb Chambers Lexus of Hingham! It's been a pleasure working with you over the years, and we look forward to continuing to serve all of your automotive needs.

May 23, 2023

The service is always excellent from the individual who took the call to book the appointment to Tom the Service Consultant. Everyone is professional and very helpful. More

by Jhsassoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We appreciate the kind feedback about Tom and hope to see you again at Herb Chambers Lexus of Hingham. Safe travels!

May 22, 2023

Excellent service as always and completed ahead of schedule. I recommend Herb Chambers Lexus of Hingham without reservation. More

by MassLexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

May 20, 2023

Talisa went above and beyond to make sure my experience was top notch. She is a wonderful addition to Lexus. More

by Kpatt17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa
May 22, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate you sharing your positive experience with Herb Chambers Lexus of Hingham! It's wonderful to hear that Talisa exceeded your expectations and made sure everything went as smoothly as possible. Thank you for choosing us, and we hope to see you again soon!

May 19, 2023

Their maintenance service is the best. They are very knowledgeable,helpful., and honest. I highly recommend them.. More

by Debfactor75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are thrilled to hear that you had a successful experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

May 19, 2023

Clean, airy and efficient. All staff seemed very eager to serve the customer-GUEST! Although distant from home on the cape, the ride was good (preseason)! More

by Rangertomk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
May 19, 2023 -

Herb Chambers Lexus of Hingham responded

We're thrilled to hear about your positive experience at Herb Chambers Lexus of Hingham! We appreciate your kind words on our facility and staff. Our team values customer satisfaction as a top priority. Thank you for taking the time to visit us and we hope to see you again soon!

May 19, 2023

Drop off was efficient and easy. Lauren was professional and courteous and answered and addressed all my concerns. Service was performed in timely manner. Loaner car was readily p More

by Ogas17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that Lauren delivered such a successful service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

May 18, 2023

Very pleased with service. Waited about 10 to 15 minutes to be checked in, but otherwise all went smoothly. More

by Barbarakdoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren salvado
May 19, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

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