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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,235 Reviews
Call Service Center (781) 210-5200

1,235 Reviews of Herb Chambers Lexus of Hingham - Service Center

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June 09, 2023

Lauren is a professional . .. listens carefully and is a good public face for HC Lexus. More

by cochise_kg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Jun 12, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate the kind review! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your thoughtful feedback about Lauren. We hope to see you again!

June 07, 2023

The people make vehicle service easy. They are accommodating and explain matters clearly. In short, they are true pros. More

by Poneilljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Herb Chambers Lexus of Hingham responded

We are blushing! It's our pleasure to deliver thorough communication and accommodating assistance. Thanks for supporting Herb Chambers Lexus of Hingham with such a wonderful review!

June 06, 2023

It is clear that the customer is the top priority for Tom McCafferty and the HC dealership. Exemplary. More

by Marypsteinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Herb Chambers Lexus of Hingham responded

Mary, your 5-star review of Herb Chambers Lexus of Hingham and the praise for our team is much appreciated! We strive to deliver exceptional service and we're thrilled to see we were able to exceed your expectations. Thank you for choosing us for your automotive needs and please don't hesitate to reach out if you need anything in the future.

June 03, 2023

Kevin is a polite and respectful person who pays attention to customer's sensitivity Thanks Kevin. 👍 More

by Shakir Guliyev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and a young man, who took the car to service.
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Jun 05, 2023 -

Herb Chambers Lexus of Hingham responded

Kevin will certainly appreciate these kudos, Shakir! Thanks for choosing Herb Chambers Lexus of Hingham. Take care!

May 31, 2023

Friendly, efficient, timely, helpful in determining answers to questions, and communicates status of vehicle, able to get a loaner vehicle More

by hjosbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

May 28, 2023

Wonderful customer service. Our service representative Tom Mccaferty was excellent. Will continue to do business with Lexus of Hingham. More

by Rjbjr649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Herb Chambers Lexus of Hingham responded

We're thrilled to hear that you had an excellent experience here at Herb Chambers Lexus of Hingham. It's great that Tom provided wonderful customer service during your visit. Thank you for sharing your kind remarks. We look forward to continuing our business relationship with you!

May 27, 2023

Nice, clean, friendly, etc,car looks like new after cleaning. Happy to be a client. Still enjoy my Lexus. Have a good day Bye . More

by Annvalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Herb Chambers Lexus of Hingham responded

We're lucky to have loyal customers like you! Thanks for sharing your experience with Herb Chambers Lexus of Hingham. It is our pleasure to ensure your car looks and drives like new. Take care!

May 27, 2023

Excellent service Keeps getting better Eric is doing a fine job Lauren is amazing and very responsive More

by hakim.lakhani@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren and Jano
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May 30, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you had an excellent experience with the service at Herb Chambers Lexus of Hingham. It's wonderful to know that Eric is doing a great job and that Lauren provided amazing and responsive service. We appreciate your support and hope to see you again soon!

May 25, 2023

Prompt and professional service. Summary of service was excellent. Auto was returned washed, cleaned, and vacuumed. More

by mercierk1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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May 26, 2023 -

Herb Chambers Lexus of Hingham responded

We're thrilled to hear about your positive experience! At Herb Chambers Lexus of Hingham, our team takes pride in delivering prompt and professional service and ensuring vehicles are returned washed, cleaned, and vacuumed. Thank you for taking the time to share your feedback!

May 25, 2023

Always a pleasure to have my car serviced at Herb Chambers Hingham. Everyone is pleasant and professional. More

by kpneville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Herb Chambers Lexus of Hingham responded

We're so happy to hear that you enjoyed your experience at Herb Chambers Lexus of Hingham! We strive to provide both quality and professional service, and it's great to know that we hit the mark with you. Thank you so much for taking the time to leave us this wonderful review!

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