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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,394 Reviews
Call Service Center (781) 210-5200

1,394 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 29, 2023

I have been bringing my RX350 to Herb Chambers Lexus for service since 2019. I have always been treated well by the staff and have been satisfied with the service received. More

by ptrsnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch 5 stars
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Oct 30, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know you've been satisfied with the service for your RX350 since 2019! Our team at Herb Chambers Lexus of Hingham always strives to provide top-notch care. Thanks for sharing your experience!

October 28, 2023

Very professional from the moment you drop off your car at the service center. Mclee was very attentive to my requests. More

by Mike I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mclee handled my service appointment
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Oct 30, 2023 -

Herb Chambers Lexus of Hingham responded

Mike, we're glad to know that Mclee and our team at Herb Chambers Lexus of Hingham were able to provide you with attentive service. Thanks for sharing your experience!

October 28, 2023

Service Adviser Tom, as always, ensures my now 6 year old NX IS IN TOP CONDITION. HOLIDAY DRIVING INCLUDES 400 miles nonstop trip. I know I can count on safe driving. Tom is courteous & professional. He More

by krstravel87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet driver Lou on time & efficient.
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Oct 30, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that Tom has been able to keep your NX in top condition over the years at Herb Chambers Lexus of Hingham. It's great to hear how confident you feel about those long holiday drives! Thanks for sharing this positive feedback about our service team. Safe travels!

October 27, 2023

the service is good, advisor are friendly and keep me informed, I have good experience at this service More

by ka_wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a good experience with our team at Herb Chambers Lexus of Hingham. Thanks for sharing your feedback!

October 26, 2023

Tom is great. Top notch customer service. I highly recommend him and the dealership. Easy in and easy out. More

by HinghamMorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Tom provided you with top-notch service at Herb Chambers Lexus of Hingham. Thanks for recommending us and we look forward to serving you next time you're in need!

October 26, 2023

Very professional service on time and exactly as described upon bring in my car for a 20k routine maintenance More

by Ed Ostrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Herb Chambers Lexus of Hingham responded

Ed, we're glad to know you had a positive experience with our service team at Herb Chambers Lexus of Hingham. We always aim for timeliness and accuracy! Thanks for trusting us with your car's maintenance.

October 26, 2023

Talisa went above and beyond to solve one of my problems. Awesome!!! Easy to work with. Great service More

by Nanahap46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Oct 27, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Talisa was able to assist you effectively at Herb Chambers Lexus of Hingham. Thanks for the shout-out and we look forward to serving you again!

October 24, 2023

Highly recommend this dealership herb chambers Lexus of Hingham. Had an appointment there yesterday. The service is excellent!! More

by Hing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Herb Chambers Lexus of Hingham responded

It's great to know you had an excellent experience at Herb Chambers Lexus of Hingham. We appreciate your recommendation and look forward to seeing you again for any of your future servicing needs!

October 24, 2023

The staff was extremely helpful and knowledgeable. Having an amazing team by your side makes it easy to do business. Thanks again Patrick C. And your team A++++ More

by Jfreitas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Patrick and our team at Herb Chambers Lexus of Hingham were able to assist you effectively! Thanks for your kind words!

October 24, 2023

I was very happy service with Thomas at Herb Chambers Lexus of Hingham. Thank you! More

by daonh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Herb Chambers Lexus of Hingham responded

We really appreciate you taking the time to leave Thomas and our team at Herb Chambers Lexus of Hingham this awesome review, thank you!

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