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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,235 Reviews

1,235 Reviews of Herb Chambers Lexus of Hingham - Service Center

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June 19, 2023

Perfect, answered all my questions as well as solved several problems that I couldn’t solve in the information technology. More

by Lexus
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Herb Chambers Lexus of Hingham responded

Perfect is what we strive for at Herb Chambers Lexus of Hingham! We're so glad to hear that we could help answer your questions and solve any problems you were facing. Thank you for your 5-star review!

June 17, 2023

Very excellent service. Very knowledgeable and friendly. We will definitely be returning here for another service More

by Kevin.liao0119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to hear that you had an excellent experience with our service team, Kevin! Thank you for choosing Herb Chambers Lexus of Hingham. We look forward to serving you again in the future!

June 17, 2023

Outstanding service friendly respect and happy with the customer when service Kevin is the One !!! More

by bacnam1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Herb Chambers Lexus of Hingham responded

It was our pleasure to complete your vehicle's service! Kevin and the Herb Chambers Lexus of Hingham team thank you for your business and wish you safe travels down the road!

June 16, 2023

This dealership Is top notch starting with Mark Hausman in sales and Tom McCaferty in service. They always provide a great customer experience! More

by ralphsdonofrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Herb Chambers Lexus of Hingham responded

Ralph, thank you for the kind words! We're so glad that Mark and Tom could provide you with a top-notch experience at Herb Chambers Lexus of Hingham. We appreciate your feedback and hope to see you again in the future!

June 16, 2023

I love working with this dealership - fantastic service, great communication just an overall great experience More

by aec1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
Jun 16, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for this 5-star review of Herb Chambers Lexus of Hingham! Come by anytime you need!

June 16, 2023

Got an appointment right away. Scheduler very professional and answered all my questions fully. Vehicle service excellent. Requested a ride to another location and if was no pr More

by Pamsilvestro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dinger and Lauren Salvado
Jun 16, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you so much for reviewing Herb Chambers Lexus of Hingham! We hope to assist you again down the road!

June 16, 2023

Took good care of my issues One of which was a rattle from the rear that apparently was solved mysteriously I’m happy More

by Fredrryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Herb Chambers Lexus of Hingham responded

We are pleased to hear that everything went smoothly! Thank you for reviewing Herb Chambers Lexus of Hingham!

June 14, 2023

Excellent! !!!! I would like you to go back to washing the cars. All other dealers are doing this. It is embarrassing that Lexus does not do this. Only done w More

by jpraino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate your five-star review! However, we apologize for any inconvenience caused by the lack of car wash services. We strive to provide top-notch service and will take your feedback into consideration. If there is anything else you would lie to share, please do not hesitate to reach out directly. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

June 14, 2023

Very efficient and accommodating. Far superior to prior experience with Lexus of Watertown. All staff members quick to acknowledge customer and address needs. More

by smjplymouth
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to hear that our team provided professional service! At Herb Chambers Lexus of Hingham, we strive to exceed expectations and ensure a positive experience for every customer. Thank you for choosing us, and we look forward to assisting you again in the future!

June 14, 2023

Excellent dealership. Staff very professional. Service department does an outstanding job. Would highly recommend. Have had an excellent experience at this dealership More

by Lw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Jun 15, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for recommending Herb Chambers Lexus of Hingham! It's our pleasure to deliver fantastic service. Safe travels, and we'll see you next time!

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