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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,439 Reviews
Call Service Center (781) 210-5200

1,439 Reviews of Herb Chambers Lexus of Hingham - Service Center

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December 18, 2023

Excellent overall service starting with Scott who was very helpful and with Kevin who was awesome More

by Bill D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott , Kevin Chan
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Dec 19, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for recognizing our team's efforts, Bill! At Herb Chambers Lexus of Hingham, we're committed to attentive, accommodating service and it's great to hear that both Scott and Kevin were a huge help during your visit. Until next time, drive safely!

December 17, 2023

Easy experience of booking an appointment to have my car serviced. Great communication by Tom. More

by Silvia33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Dec 18, 2023 -

Herb Chambers Lexus of Hingham responded

Silvia, we really appreciate your kind review of Tom and the team! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. Drive safely until we see you again!

December 16, 2023

Everyone is very professional and I will never hesitate to bring my GX to this dealership ! Thank you! More

by Jennifer M Bonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Dec 18, 2023 -

Herb Chambers Lexus of Hingham responded

Jennifer, we're delighted to know you had a positive experience at Herb Chambers Lexus of Hingham. We look forward to seeing you again down the road!

December 15, 2023

Good service ! Good good good good good good good good good good good good good ! More

by jasonlinwei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Report | Print
Dec 15, 2023 -

Herb Chambers Lexus of Hingham responded

We are honored to receive your support, Jason. Thank you! - Herb Chambers Lexus of Hingham Team

December 13, 2023

Kevin and company did a fabulous job with my 60 mile check-up. Kevin explained the technicians recommendations completely, which gave me great comfort…Everyone was very professional, which will keep me More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Report | Print
Dec 13, 2023 -

Herb Chambers Lexus of Hingham responded

Joan, we're glad to know Kevin and our team at Herb Chambers Lexus of Hingham delivered such excellent service. We appreciate the positive feedback and look forward to seeing you again down the road!

December 13, 2023

This dealership is great. Tom my service manager is very professional. He explains any service done to my vehicle which makes my service visit.very comfortable. More

by Lindy543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that Tom and our team at Herb Chambers Lexus of Hingham made your service visit comfortable. We appreciate the feedback, thank you!

December 12, 2023

Excellent and attentive customer service, attention to detail & communication is well above average in the service department More

by SarahB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mclee
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Dec 12, 2023 -

Herb Chambers Lexus of Hingham responded

Sarah, we're glad to know you had a great experience with our service department at Herb Chambers Lexus of Hingham. We always aim for excellent customer service and communication. Thanks for the review!

December 10, 2023

Everything was great done in a timely professional way. Everything was explained to me beforehand More

by Sueadmirand110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mccre
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Dec 11, 2023 -

Herb Chambers Lexus of Hingham responded

All of us at Herb Chambers Lexus of Hingham are happy to see this wonderful feedback! Thank you!

December 06, 2023

Completely satisfied with the service. The service was performed within the time period i was given from the outset. More

by jirim53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a satisfying experience at Herb Chambers Lexus of Hingham. We always aim for efficient and reliable service!

December 06, 2023

Have always been very happy with their service dept. Love that they always check out the car even if only having an oil change and let you know of any other maintenance the car might need in the future More

by Sueb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mclee Dauphin
Report | Print
Dec 06, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you've consistently had positive experiences with our service department at Herb Chambers Lexus of Hingham. It's important for us to keep your vehicle in top shape and inform you about future maintenance needs without any pressure. Thanks for trusting us!

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