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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,235 Reviews
Call Service Center (781) 210-5200

1,235 Reviews of Herb Chambers Lexus of Hingham - Service Center

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June 28, 2023

Service is always good. Employees are courteous and helpful. There is a comfortable lounge and coffee is readily available. Appointments are also very easy to make. More

by bsilva147
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Not listed
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Jun 29, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive review! We're glad to hear that you had a good experience with our service team and enjoyed our comfortable lounge. We appreciate your business and hope to see you again at Herb Chambers Lexus of Hingham!

June 28, 2023

Friendly and professional service. Had problem with wiper and Tom handled problem fast. Would not hesitate to bring car back to dealership. More

by downes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that Tom delivered such a successful service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

June 27, 2023

I had an overall excellent experience at Herb Chambers Lexus of Hingham. The repair was completed timely. More

by sngapt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
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Jun 28, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the excellent review! We're glad to hear that your experience at Herb Chambers Lexus of Hingham was top-notch. We appreciate your business and hope to see you again for another efficient vehicle service!

June 27, 2023

Explain very well for maintenance detail time waiting not too long people nice everything is good More

by Hlie9012@gmail.com
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Herb Chambers Lexus of Hingham responded

We are happy to hear you had such a great experience working with the Herb Chambers Lexus of Hingham team! Thanks for leaving us a five-star review.

June 25, 2023

Lauryn was great that I worked with getting my car fixed. Then I went into the other sales department and they were very nice as well and worked with me on possibly a new car. Great personalities great knowl More

by Paulakelley66.ps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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Jun 26, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive feedback! We're so glad to hear that Lauryn and team provided excellent service and made your experience enjoyable. We appreciate your kind words and hope to assist you with any future car needs! - The Herb Chambers Lexus of Hingham Team

June 25, 2023

They always take care of my care and service is always excellent ! Every one is very professional and I will never hesitate to bring my car to this dealership ! Thank you ! More

by c_olivenza
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for this 5-star review of Herb Chambers Lexus of Hingham! We appreciate your loyal business!

June 24, 2023

Great experience, very professional, and efficient and respectful. They took care of everything and more. More

by Kita
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Herb Chambers Lexus of Hingham responded

Kita, thank you for the review! We appreciate the kind feedback and hope to see you again at Herb Chambers Lexus of Hingham!

June 23, 2023

Talisa was excellent in solving my tire problem. 👍She showed a lot of diligence and a great attitude. More

by Beachbum
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to hear that Talisa was able to take care of your tire issue! We will make sure she knows how much you appreciated her detailed service and positive attitude. Thanks for choosing Herb Chambers Lexus of Hingham!

June 20, 2023

On time consistent with quote Communication was timely with all items highlighted followed up on More

by ctrummel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for this 5-star review of Herb Chambers Lexus of Hingham!

June 19, 2023

Tire rotation was all I had done. The car wash was terrible. Water spots all over the car, bird droppings not removed. I expect more. More

by Amie72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren e
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Jun 20, 2023 -

Herb Chambers Lexus of Hingham responded

Amie, thanks for bringing this to our attention. We apologize for any inconvenience caused by the car wash. We'll make sure to address this issue with our team and work on improving it in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

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