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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,440 Reviews

1,440 Reviews of Herb Chambers Lexus of Hingham - Service Center

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January 13, 2024

The building was super clean, and the customer service was excellent. I was informed on everything I needed done to my vehicle. More

by SE
Recommend Dealer
Yes
Employees Worked With
James
Jan 13, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know you appreciated our clean facility and excellent customer service at Herb Chambers Lexus of Hingham. It's important to us that our customers are well-informed about their vehicles. Thanks for the positive review!

January 11, 2024

Great service department best I have ever been too. They really treat you with respect. More

by farwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Jan 12, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for stopping by to leave a wonderful review for Herb Chambers Lexus of Hingham! We hope to see you back for any future service needs.

January 11, 2024

Awesome customer service, excellent work, full transparency on pricing, a best in class place to do business ! More

by slavallee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talyssa and Phillip
Jan 11, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you had such a positive experience at Herb Chambers Lexus of Hingham! We strive for transparency and top-notch service. Thanks for your kind words, we appreciate it!

January 09, 2024

Dealership is wonderful. Tom is very knowledgeable and friendly. Car was washed and cleaned. Had snacks and drinks while waiting More

by donna.worth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Herb Chambers Lexus of Hingham responded

Donna, we're delighted to know you had a great experience at Herb Chambers Lexus of Hingham! It's wonderful that Tom was able to assist and make your visit enjoyable. Thanks for the positive feedback — we appreciate it!

January 06, 2024

Making appoint was easy and vehicle was delivered at the time it was promised after service was completed More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you found our appointment process easy and timely at Herb Chambers Lexus of Hingham. We appreciate your feedback!

January 06, 2024

Tom is a gentleman and a professional. He is a pleasure to do business with. More

by kate58kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Lexus of Hingham responded

Kate, we are glad to hear that Tom provided excellent service. We will share your kind words. Thank you for choosing Herb Chambers Lexus of Hingham!

January 06, 2024

ALWAYS polite and professional. Smiles, a please and thank you are free. I’ve used HC Lexus for years and have never had a bad experience. They have even raised their game with serv More

by Shannon Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa! Fantastic!
Jan 08, 2024 -

Herb Chambers Lexus of Hingham responded

Shannon, it's great to know that you've consistently had such positive experiences working with our team at Herb Chambers Lexus of Hingham. We appreciate your recommendations and are always here for any service needs you may have in the future! See you again next time!

January 03, 2024

Fast service really good drinks and snacks very professional everything was really good well recommend More

by Lennywetterberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jan 04, 2024 -

Herb Chambers Lexus of Hingham responded

Lenny, we're glad to know you enjoyed the service and amenities at Herb Chambers Lexus of Hingham. We appreciate your recommendation and are here for anything you might need down the road!

December 30, 2023

I asked the dealership to adjust my tire pressure as I was driving a real lot. My tires pressure was not adjusted sufficiently . I read 39 on three tires and 38 on one. Iam pretty sure the Manuel states 3 More

by Johnhaley911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Jan 02, 2024 -

Herb Chambers Lexus of Hingham responded

We apologize for the oversight regarding your tire pressure and appreciate you bringing this to our attention. At Herb Chambers Lexus of Hingham, it is our commitment to ensure complete customer satisfaction, so please don't hesitate to reach out if there's anything else you would like to share with us at this time.

December 28, 2023

Routine oil change. Nice and easy. Like the video inspection that was sent. Always a pleasure working with Tom McCaffery. More

by Platinumexteriors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know your oil change went smoothly and you enjoyed the video inspection! It's always a pleasure working with valued customers like yourself at Herb Chambers Lexus of Hingham. We'll pass along your kind words to Tom McCaffery.

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