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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,234 Reviews

1,234 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 06, 2023

Prompt, courteous, professional service. The service advisor Talisa was pleasant and treated me like a customer should be treated. More

by mikeguilfoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Jul 06, 2023 -

mikeguilfoy responded

Thank you for the wonderful service

Jul 07, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for choosing Herb Chambers Lexus of Hingham, Mike. Talisa and the team appreciate your support.

July 06, 2023

Excellent service and communication. Response for service request was prompt and Talisa went out of her way to help with getting a loaner car. More

by jvilla15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Jul 07, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to hear that you had an excellent experience with our service team at Herb Chambers Lexus of Hingham. Talisa is an asset to the team, and we'll be sure to pass along your kind words. Thank you for choosing us, and we hope to see you again in the future!

July 06, 2023

Everyone was attentive and efficient in dealing with my service and my 9 year old Lexus looked line new when I got it back shortly before the estimated time it was promised. More

by jmnjmnjmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We're glad to hear that our team at Herb Chambers Lexus of Hingham provided attentive and efficient service. We strive to make sure your vehicle looks its best when it leaves our dealership. Drive safely, and we hope to see you again in the future!

July 05, 2023

I brought my RX350 in for a Summer check up and service. Tom McCafrey , my service contact, kept in touch with me while I was shopping at Derby Street. He informed me that my breaks needed immediate attenti More

by maryneckes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Herb Chambers Lexus of Hingham responded

Mary, thank you for trusting Herb Chambers Lexus of Hingham to get the job done! We're glad to hear that Tom provided excellent communication and helped ensure your safety on your trip to Maine. We appreciate the kind words and hope you had a wonderful vacation!

July 05, 2023

Excellent service as usual. Tom McC continues his great track record and is a outstanding representative of the HC team. That's why I keep coming back whether for service or a n More

by gerryuva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Herb Chambers Lexus of Hingham responded

Gerry, thank you for the great review! We're glad to hear that Tom provided excellent service and continues to be a standout member of our team. We appreciate your loyalty and look forward to serving you again in the future at Herb Chambers Lexus of Hingham!

July 01, 2023

Awesome experience. Always nice to know our car is getting good care. Tom is hreat More

by Cape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for choosing Herb Chambers Lexus of Hingham for your auto service needs! We are delighted that you can trust Tom to keep you safe out on the roads.

July 01, 2023

Excellent service and great communication! They did a wonderful job on repairs and detailing. I highly recommend this dealer!! I will certainly use them again. More

by Laurel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Herb Chambers Lexus of Hingham responded

Laurel, thank you so much for the kind words and recommendation! We're glad to hear that our team provided excellent service and kept you well-informed throughout the process. We look forward to serving you again at Herb Chambers Lexus of Hingham!

June 30, 2023

They do everything asked for on a timely basis and are very pleasant to deal with and are very competent. More

by Jeff G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
Jul 03, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the great review of Herb Chambers Lexus of Hingham, Jeff.

Jul 03, 2023 -

Jeff G responded

Five stars across the board

June 29, 2023

I’m satisfied with the service I receive at the Hingham dealership. Always helpful and accommodating. More

by bsilva147
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lauren S.
Jun 30, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive review! We're glad to hear that our team at Herb Chambers Lexus of Hingham provided helpful and accommodating service. Your satisfaction is important to us, and we appreciate your support.

June 28, 2023

Service is always good. Employees are courteous and helpful. There is a comfortable lounge and coffee is readily available. Appointments are also very easy to make. More

by bsilva147
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Not listed
Jun 29, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive review! We're glad to hear that you had a good experience with our service team and enjoyed our comfortable lounge. We appreciate your business and hope to see you again at Herb Chambers Lexus of Hingham!

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