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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,234 Reviews
Call Service Center (781) 210-5200

1,234 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 22, 2023

Worderful treatment when I drove my car in- very accommodating. Extremely friendly and helpful. Glad I sought their assistance. More

by brrr2319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Jul 24, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We're glad to hear that our team at Herb Chambers Lexus of Hingham provided you with wonderful treatment and assistance. We appreciate your business and hope to see you again in the future!

July 22, 2023

30k service at HCLexus Hingham. Once again great service. Thank you Tom M! Happy customer More

by Sjs1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Herb Chambers Lexus of Hingham responded

We are glad to hear that Tom provided excellent service. Thank you for choosing Herb Chambers Lexus of Hingham!

July 20, 2023

I thought I had a loaner car but did not. My fault but partially the gal who booked me. I assumed with all the work i had I would get a loaner. Wrong. Now I know. My service advisor was grea More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Jul 21, 2023 -

Herb Chambers Lexus of Hingham responded

Paul, thank you for taking the time to leave us a review. We appreciate your feedback and apologize for any confusion regarding the loaner car. We're glad to hear that your service advisor provided great assistance during your visit. If there's anything else we can do for you in the future, please let us know.

July 20, 2023

Always like going to Herb Chambers Lexus in Hingham! Great service and friendly people. Car was fixed in the time they stated and washed it as well! More

by louisbwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren E
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Jul 20, 2023 -

Herb Chambers Lexus of Hingham responded

Hi, Louis! Thank you for your kind words about Herb Chambers Lexus of Hingham. We're glad to hear that you had a great experience with our service team and that your car was fixed in a timely manner. We appreciate your business and hope to see you again soon!

July 19, 2023

Great service and great EMPLOYEES! This app would not allow me to indicate 5 stars! More

by mccone6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed. Tamara?? She was GREAT! Young blonde woman.
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Jul 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for this kind review of Herb Chambers Lexus of Hingham!

July 19, 2023

Great, prompt and professional service. Kevin is knowledgeable and took care of all my concerns. More

by autodoc65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for leaving Herb Chambers Lexus of Hingham this wonderful review and for trusting us with your business. It was our pleasure to serve you! Kevin will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

July 18, 2023

I received excellent service, very accommodating, very punctual, very friendly, convenient.. smooth appointment will recommend More

by sull585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We're glad to hear that you had an excellent experience with us at Herb Chambers Lexus of Hingham. Your recommendation means a lot to us. Have a wonderful day!

July 16, 2023

Tom was very professional! Told me what each problem was and explained cost and repair. Gave me a loaner and had the car fixed. And the detailing looks great. Thanks. More

by em9179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We're glad to hear that Tom provided professional service and took care of your car repairs. We appreciate your business and hope to see you again at Herb Chambers Lexus of Hingham!

July 15, 2023

Fast service. Service advisor was attentive, caring and explained everything in detail. Service was excellent More

by susanmcpartlin1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Herb Chambers Lexus of Hingham responded

We love seeing reviews like this! We're so glad our team offered prompt, informative, and attentive service. Thanks for choosing Herb Chambers Lexus of Hingham!

July 15, 2023

The service from Tom McCafferty was excellent as it is always with him. He is the best service rep I have ever dealt with & I am 81 years old. More

by eddennehy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the kind words, Eddennehy! We're so glad to hear that Tom provided you with excellent service. It means a lot to us that he's made such a positive impression on you. Drive safely and have a great day! -The Herb Chambers Lexus of Hingham Team

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