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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,440 Reviews
Call Service Center (781) 210-5200

1,440 Reviews of Herb Chambers Lexus of Hingham - Service Center

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February 01, 2024

Herb Chambers Hingham is always easy to deal with whether it be for sales or service More

by Kristijbyrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Herb Chambers Lexus of Hingham responded

We are so happy that our Herb Chambers Lexus of Hingham team earned your five stars. Thanks for working with us!

February 01, 2024

I bought my GS350 from another dealer and the former owner used Herb Chambers lexus of Hingham so I have continued to go there for service. Kevin was my service guy and he was great and kept me posted o More

by jkgarretson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Feb 02, 2024 -

Herb Chambers Lexus of Hingham responded

Thanks for the recommendation! We're glad to know Kevin and our team at Herb Chambers Lexus of Hingham have been able to provide you with great service. We are looking forward to seeing you next time!

January 31, 2024

Tom is a terrific advisor! Honest and solid with his knowledge and expertise. Always go to Tom for my service and advice. ***** More

by Sjs1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Tom has been a reliable and knowledgeable advisor for you at Herb Chambers Lexus of Hingham! We appreciate your trust in our service team — thanks for the five-star review!

January 29, 2024

Excellent service and communication regarding a very difficult and expensive repair . Very happy with the outcome More

by scaron626susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
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Jan 29, 2024 -

Herb Chambers Lexus of Hingham responded

Susan, we're glad to know that you had a positive experience with the service at Herb Chambers Lexus of Hingham. We always aim for clear communication and top-notch repairs. Thanks for your feedback!

January 27, 2024

Always treated like a king when I visit any department. An amazing customer focused company ! More

by stuartfultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Jan 29, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We appreciate the kind feedback about Stuart and hope to see you again at Herb Chambers Lexus of Hingham!

January 26, 2024

I bought my car at Herb Chambers Lexus 5 years ago, and have had it serviced there ever since. The service department is great. I know what preventative work is scheduled to be done and if there are any i More

by LReardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCafferty
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Jan 27, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know you've had a positive experience with our service department at Herb Chambers Lexus of Hingham over the years. It's great that Tom has been keeping you well-informed about your car's needs, and we're happy to provide convenient valet services too! Thanks for sticking with us!

January 26, 2024

Pleasant and accommodating service department. I I was running late for my appointment and they were still able to complete my service at the end of the day. More

by jcalcannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jan 29, 2024 -

Herb Chambers Lexus of Hingham responded

It's great to know that our service department was able to accommodate you even when running late. We always aim for flexibility and efficiency in serving our customers. If there's anything else we can assist with or any areas where you think we could improve, please feel free to reach out! Thank you. Patrick Chahwan - General Manager - pchahwan@herbchambers.com

January 25, 2024

Service was excellent. Kevin was very knowledgeable. My entire experience with Herb Chambers was excellent More

by hayesd566
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Jan 25, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you had an excellent experience with us at Herb Chambers Lexus of Hingham, Hayes! Thank you for highlighting Kevin's knowledge and our service. We appreciate your feedback!

January 24, 2024

Tom Is the best service advisor that we have ever dealt with for timeliness, professionalism, and personality. A credit to HChambers. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Herb Chambers Lexus of Hingham responded

David, we're delighted to know that Tom provided you with top-notch service at Herb Chambers Lexus of Hingham. We appreciate your feedback and look forward to serving you again in the future!

January 23, 2024

Great services, friendly, professional and responsible. Plus respectful and helpful. Definitely will be back in the future. More

by Frankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evison Tili
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Herb Chambers Lexus of Hingham responded

Frankie, we're glad to know you had a great experience with our team at Herb Chambers Lexus of Hingham. We look forward to seeing you again in the future!

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