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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,440 Reviews

1,440 Reviews of Herb Chambers Lexus of Hingham - Service Center

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February 15, 2024

Herb Chambers Lexus of Hingham exceeded my expectations. Tom, my service advisor kept me informed about my car’s status. I would highly recommend More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Herb Chambers Lexus of Hingham responded

Barbara, we're delighted to know that Tom and our team at Herb Chambers Lexus of Hingham were able to exceed your expectations. Thanks for recommending us - drive safely!

February 14, 2024

The dealership greeted me quickly and warmly. I was checked in promptly. They did the work in an efficient amount of time. My personal rep, James, explained the service in detail. I left a ve More

by Steve Y.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James In Service
Feb 14, 2024 -

Herb Chambers Lexus of Hingham responded

Steve, it's great to know you had such a positive experience at Herb Chambers Lexus of Hingham! We're glad James was able to assist and explain everything in detail. Thanks for your feedback!

February 08, 2024

Quick and easy with solid communication! Tom is a staple at this location. Service was great. More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Herb Chambers Lexus of Hingham responded

It's fantastic to hear you're always in great hands with Tom here at Herb Chambers Lexus of Hingham. Thanks for taking the time to share your experience with us!

February 07, 2024

Very nice facility with staff who tries to work with your needs. Overall they are quite professional and good listeners More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Feb 08, 2024 -

Herb Chambers Lexus of Hingham responded

We appreciate your positive feedback! Our team at Herb Chambers Lexus of Hingham always strives to provide a professional and attentive service. We're glad we could meet your needs, thank you for choosing us!

February 07, 2024

As usual I had a great experience at Herb Chambers Hingham. I was updated regarding the repairs that were required. My car was returned to me within a few hours. More

by Eleanor M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Herb Chambers Lexus of Hingham responded

Eleanor, we're glad to know you had a great experience at Herb Chambers Lexus of Hingham. We always aim for efficient and thorough service! Thanks for your review.

February 06, 2024

Fair and honest. I thought I needed several things replaced but they said only needed one item. Thanks! More

by TE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
Feb 06, 2024 -

Herb Chambers Lexus of Hingham responded

We appreciate your feedback! It's great to know our team at Herb Chambers Lexus of Hingham was able to provide you with honest and fair service. We're here for any future needs — thanks again!

February 03, 2024

Kevin was AWESOME! !!! I love working with HONEST salesmen. I will be back. Great service! Thanks! More

by Rae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Feb 05, 2024 -

Herb Chambers Lexus of Hingham responded

Rae, we're so glad to know that Kevin provided you with such a great experience at Herb Chambers Lexus of Hingham! We appreciate your feedback and look forward to seeing you again. Safe travels until then!

February 03, 2024

Prompt courteous service. Gave us a ride to the nearby shopping center! Car was cleaned and vacuumed when we picked it up. More

by hershtamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Herb Chambers Lexus of Hingham responded

Tamara, we're glad to know you had a positive experience at Herb Chambers Lexus of Hingham! It's great that our team could provide prompt service and even give you a ride. Thanks for sharing your feedback!

February 02, 2024

Kevin Chan , my service rep, was very good at communicating and trying to save me money! I also loved the video the service tech sent explaining the problems with the car and how they planned to More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Feb 05, 2024 -

Herb Chambers Lexus of Hingham responded

Lauren, it's great to know that Kevin and our team at Herb Chambers Lexus of Hingham were able to provide you with excellent service. We appreciate your loyalty and look forward to assisting you in the future!

February 02, 2024

Clean, efficient dealership. Knowledgable, caring staff. Accommodating to my needs. Tom is the best! Great communication. More

by Clncconsalvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you had a positive experience at Herb Chambers Lexus of Hingham! It's great that Tom and the rest of our team were able to meet your needs. Thanks for sharing this review, we appreciate it!

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