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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,234 Reviews
Call Service Center (781) 210-5200

1,234 Reviews of Herb Chambers Lexus of Hingham - Service Center

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August 03, 2023

5 star from time schedule to the time of pick up. Thank you very much More

by Rscoastline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Herb Chambers Lexus of Hingham responded

We are so glad the Herb Chambers Lexus of Hingham team could deliver a five-star service experience. It was a pleasure!

August 01, 2023

Outstanding service department, especially Kevin who is knowledgeable and trustworthy. This is a quality dealership as are all Herb Chambers ones that I have been to. More

by Dave M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Herb Chambers Lexus of Hingham responded

Dave, we're glad to know you had an outstanding service experience with Kevin at Herb Chambers Lexus of Hingham. We appreciate your trust and hope to see you back again down the road!

July 31, 2023

Lexus as usual exceds all expectations. Kevin like always is on top of everything. Your customer service is unbelievable nobody is on par w you guys More

by John30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adel Nasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitor Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Herb Chambers Lexus of Hingham responded

John, we're delighted to know that Kevin and our team at Herb Chambers Lexus of Hingham exceeded your expectations. We strive for top-notch customer service! Thanks for the review.

July 31, 2023

Services was great and in a timely manner. Everything was done on time and in a professional manner. More

by Khanh319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TALISA
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Aug 01, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Herb Chambers Lexus of Hingham!

July 30, 2023

Kevin was extremely personable and helpful. Very accommodating to our situation. A valued employee. You are fortunate to have him on staff. Again thanks for your help and assistance toda More

by rdsouza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that Kevin was able to provide you with a personable and helpful experience at Herb Chambers Lexus of Hingham. We appreciate your kind words and will be sure to pass them along!

July 29, 2023

The service advisor Talisa was great! Service was fast also and the quality was great! More

by RX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Jul 31, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you so much for the five-star review of Talisa and Herb Chambers Lexus of Hingham! We love to know when our customers are happy with our services.

July 29, 2023

Always very helpful staff. Kavin is always very helpful & knowledgeable. I can trust on his judgment More

by Rana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Herb Chambers Lexus of Hingham responded

We are glad to hear that Kavin provided excellent support. Thank you for trusting the Herb Chambers Lexus of Hingham team, Rana.

July 29, 2023

Well organized dealership. Greeted nicely on arrival! Very competent customer representative. Competent staff. Pleasant environment to wait for service to be completed. More

by rwwhitney20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that you had a positive experience at Herb Chambers Lexus of Hingham! We strive for excellent customer service and we appreciate your feedback. Thank you, and we look forward to seeing you again soon!

July 29, 2023

Consistently high quality service from reception to departure. Kevin was thorough and very customer friendly. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Herb Chambers Lexus of Hingham responded

Jeff, we're glad to know you had a high-quality experience with Kevin at Herb Chambers Lexus of Hingham. Thanks for the positive feedback, and we hope to see you again down the road!

July 27, 2023

Awesome service John was courteous and very helpful. He went above and beyond duty to help me. More

by lindariordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Herb Chambers Lexus of Hingham responded

We're elated to hear that John went the extra mile to assist you! Thank you for the stellar review and for choosing Herb Chambers Lexus of Hingham!

Jul 28, 2023 -

lindariordon responded

You’re welcome. We were so satisfied with the service that we will visit you again when maintenance is due on our car.

Jul 31, 2023 -

Herb Chambers Lexus of Hingham responded

We will see you next time!

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