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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,270 Reviews

1,270 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 17, 2023

Would highly recommend Herbchambers Lexus of Hingham. Kevin was very professional, very helpful. Will definitely come back More

by Ctubeyond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Kevin provided you with such a positive experience at Herb Chambers Lexus of Hingham. We look forward to seeing you again in the future!

October 17, 2023

Good service staff, clear and concise communication. Nice facilty, accurate times given and technology is useful More

by dveen2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Oct 18, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you found our service staff helpful and communication clear at Herb Chambers Lexus of Hingham. We strive for accuracy in all we do, so it's great to see that reflected in your visit!

October 17, 2023

Fast, professional, and respectful. Could not ask for more. The staff was knowledgeable and courteous. I would definitely return to this location for all my future services. More

by Tnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that you had a positive experience with our team at Herb Chambers Lexus of Hingham. Your kind words about our professionalism and knowledge are greatly appreciated! We look forward to assisting you with your future services.

October 16, 2023

McLee helped me when I drove in today for an inspection sticker (no appointment) and he couldn’t have been more helpful. I waited for only about 50 minutes and was then on my way (with my car washed)!! More

by Amy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McLee?
Oct 17, 2023 -

Herb Chambers Lexus of Hingham responded

Amy, it's great to know McLee was able to assist you promptly and efficiently at Herb Chambers Lexus of Hingham. Thank you for your support!

October 13, 2023

Scheduled tire rotation and oil change. Quick efficient on time. Always. Thank you Kevin for being kind. Much appreciated. More

by patricemcdermott13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Herb Chambers Lexus of Hingham responded

Patrice, it's great to know that Kevin and our team at Herb Chambers Lexus of Hingham were able to provide you with efficient service. We appreciate your kind words!

October 13, 2023

Excellent service from the moment I was greeted by Scott in the service bay through my close out call with Kevin. I highly recommend! More

by Nicoledurocher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott ??????????
Oct 16, 2023 -

Herb Chambers Lexus of Hingham responded

Nicole, we're so glad to know you had an excellent service experience with Scott and Kevin at Herb Chambers Lexus of Hingham. Thanks for the high recommendation!

October 12, 2023

I was very pleased they found rodent damage to my car and alerted me, as well as taking care of it. More

by hicksmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
Oct 13, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with our amazing team at Herb Chambers Lexus of Hingham! Have a great day!

October 12, 2023

Thank you Kevin Chan for a great consistent service! Appreciate your help! See you again soon! More

by Simons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for being a fantastic Herb Chambers Lexus of Hingham customer! Kevin is certain to appreciate the shoutout. See you next time!

October 10, 2023

The service was fantastic very friendly and was informed if any work needed to be done on my vehicle. More

by SE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mclee
Oct 11, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a fantastic experience with our service team at Herb Chambers Lexus of Hingham. We always aim to keep our customers informed about their vehicles. Thanks for the positive review!

October 09, 2023

Had an oil change completed at time of promise including car wash. Jim was excellent to work with. More

by b15surfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Oct 09, 2023 -

Herb Chambers Lexus of Hingham responded

We are glad that Jim delivered excellent service and that you enjoyed your visit to Herb Chambers Lexus of Hingham. Thanks for the five-star review!

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