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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,234 Reviews

1,234 Reviews of Herb Chambers Lexus of Hingham - Service Center

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September 23, 2023

Talisa was great and the service was outstanding! The waiting area is also top notch! More

by Fitzpj8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Scott
Sep 25, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive words about Talisa! We appreciate your business and we hope to see you again at Herb Chambers Lexus of Hingham. Drive safely!

September 21, 2023

Talisa was helpful and prompt and personable. She was clear and didn’t try to pressure me into unneeded services More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Sep 22, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you had a positive experience with Talisa here at Herb Chambers Lexus of Hingham. Our team is dedicated to providing clear, pressure-free service. Thanks for the feedback!

September 21, 2023

In and out as predicted. Was able to set up an appointment quickly when dashboard lit up like a Christmas tree! Thanks More

by Cindie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip checked me on. He was very informative.
Sep 22, 2023 -

Herb Chambers Lexus of Hingham responded

Cindie, we're glad to know that our team at Herb Chambers Lexus of Hingham was able to assist you promptly and efficiently. Thanks for trusting us with your vehicle!

September 21, 2023

Tom Mcafferty provides me with consistent excellent service. Over the years he has always been available, values my time by updating me while I wait. Last visit on Tuesday was a great experience. More

by garfergy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Tom has been providing you with excellent service over the years here at Herb Chambers Lexus of Hingham. We appreciate your feedback and look forward to serving you again in the future!

September 21, 2023

Kevin Chan is so accommodating and trustworthy. He double checks everything and always lets you know the vehicle condition. I value him as a trusted partner!!! More

by nsanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that Kevin has been able to provide you with such a great experience at Herb Chambers Lexus of Hingham. Your trust and satisfaction are our top priorities! Thanks for the review.

September 20, 2023

Service department is very efficient, cost effective, on time and staffed by well prepared and caring professionals such as Lauren Salvador. More

by jdanis53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
Sep 21, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the shout-out! We'll be sure to let Lauren know her professionalism stood out during your visit to Herb Chambers Lexus of Hingham--it's always our aim to provide timely, cost-effective service. Until next time, drive safely!

September 18, 2023

On a very busy day for this dealership, Tom was able to have my vehicle serviced in a very timely manner. All the staff were professional and courteous. My day was much improved due to this. Thank you Hing More

by daizpunk4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jano Letif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn-operator
Sep 18, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that Tom and our team at Herb Chambers Lexus of Hingham were able to provide you with timely service on such a busy day. Thanks for the kind words. We appreciate it!

September 17, 2023

Tom always goes the extra mile to take care of me. Friendly service and attention More

by rbroughton13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the review! We appreciate the kind feedback about Tom and hope to see you again at Herb Chambers Lexus of Hingham!

September 16, 2023

Lauren was great, in workings with me through the whole valet and service experience. She kept me updated on the work done and the valet pick up and return. More

by pg6191606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
Sep 18, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that Lauren provided you with an excellent service experience at Herb Chambers Lexus of Hingham. Keeping our customers updated is a priority for us, and we appreciate your feedback!

September 15, 2023

Bought my car in Watertown but soooooo glad serving in Hingham. Talisa is awesome as well as the entire team. From check in to pick up. More

by Lisa Nollet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Sep 18, 2023 -

Herb Chambers Lexus of Hingham responded

Lisa, we're delighted to know that you had a great experience with Talisa and the rest of our team at Herb Chambers Lexus of Hingham. Thanks for choosing us for your car service needs!

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