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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,234 Reviews

1,234 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 04, 2023

Tom in your service dept. is one of the reasons why I continue to get my car serviced at the Hingham Lexus. He explains what needs to be done and what will need to be done i More

by theresa44_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Herb Chambers Lexus of Hingham responded

Theresa, we're delighted to know that Tom's service keeps you coming back to Herb Chambers Lexus of Hingham. We appreciate your kind words and look forward to assisting with all your future car needs!

October 02, 2023

My car was taken on time, the staff was very courteous, and my car was done within 2 hours. More

by Leeg4667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 03, 2023 -

Herb Chambers Lexus of Hingham responded

We strive for quick, satisfactory service, so thank you for sharing this feedback! We look forward to seeing you again at Herb Chambers Lexus of Hingham.

October 02, 2023

Everyone at Herb Chambers Lexus in Hingham treats you like you’re their best customer. More

by woodward426
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
Oct 03, 2023 -

Herb Chambers Lexus of Hingham responded

When we see words like this, we know we're doing things right! We're thrilled our team has made our Herb Chambers Lexus of Hingham customers feel so valued. Thank you for the glowing review!

September 28, 2023

One of the customer service representatives, Kevin Chan, was very helpful in getting my vehicle serviced and even set me up with a rental car while they worked on my vehicle. More

by Tung Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Herb Chambers Lexus of Hingham responded

Tung, we're delighted to know Kevin was able to assist you with your vehicle service at Herb Chambers Lexus of Hingham. We always aim for top-notch customer care! Thanks for sharing your experience.

September 28, 2023

Everything was perfect, took car on schedule, said it would be around 90 min, it was, everything all set👍 More

by arty210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know your visit to Herb Chambers Lexus of Hingham was timely and efficient! We appreciate the feedback. Thank you for choosing us.

September 28, 2023

Great customer service. Cars feels good now still oberving , If anything changes I will give you guys a call back. Thanks More

by Reubycoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Sep 29, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a positive experience here at Herb Chambers Lexus of Hingham. We'll be here ready to assist if anything changes with your car - don't hesitate to reach out!

September 28, 2023

Excellent service and great communication. Service department was very informative explaining what needed to be worked on. More

by Eaglesra in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you found our service excellent and communication clear at Herb Chambers Lexus of Hingham. We always aim to keep our customers well-informed about their vehicle's needs. Thanks for the review!

September 27, 2023

I couldn’t be happier with the service I received at Herb Chambers Lexus of Hingham. Thomas made a great effort to schedule the service at a time that was convenient for me and everybody did a great job. Tha More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Herb Chambers Lexus of Hingham responded

John, we're glad to know Thomas and the team at Herb Chambers Lexus of Hingham were able to accommodate your schedule. Thanks for sharing your positive experience with us!

September 25, 2023

I had an excellent experience. My service rep was very helpful and polite. Thank you Thomas McCafferty More

by Tena R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Herb Chambers Lexus of Hingham responded

Tena, we're glad to know Thomas provided you with excellent service at Herb Chambers Lexus of Hingham. Thanks for the positive feedback!

September 25, 2023

Needed the appointment and received the time and date I needed. Tom McCafferty is my go to adviser . He is right there when needed to explain all the procedures More

by Moneycopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for sharing your support! We're glad to know that Tom was able to provide you with the assistance you needed--it's always our goal to make sure your experience is smooth and informative. See you next time at Herb Chambers Lexus of Hingham!

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