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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,392 Reviews
Call Service Center (781) 210-5200

1,392 Reviews of Herb Chambers Lexus of Hingham - Service Center

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March 21, 2025

Good customer service all around, from the moment I pull into the dealership until I leave. More

by Deb2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Marciellio
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Mar 24, 2025 -

Herb Chambers Lexus of Hingham responded

Thanks so much for your review. We look forward to your next visit to Herb Chambers Lexus of Hingham!

March 20, 2025

James was very friendly and easy to speak with. He answers all of my questions and the services were on time. I would recommend James to my friends . More

by NhungPham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Mar 21, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that James provided you with friendly and timely service at Herb Chambers Lexus of Hingham. Thank you for recommending him to your friends!

March 16, 2025

Nice, friendly, and welcoming employees. Professional and detailed service. Pleasant experience. Would recommend to others. More

by Peggychanquach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Mar 17, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful feedback, Peggy! We're delighted to hear that our team at Herb Chambers Lexus of Hingham provided a pleasant and professional experience. We appreciate your recommendation!

March 09, 2025

I do not feel welcome there. I do not see any enthusiasm in customer service More

by Rose
Recommend Dealer
No
Employees Worked With
Ruben Oliveira
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Herb Chambers Lexus of Hingham responded

Rose - Reviews are very important to our business. We use them to learn from our mistakes and improve the experience for the next guest. If you're willing, I'd love to hear more about what happened during your visit. Please consider reaching out. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

March 02, 2025

1st time client. Winning loyalty is not easy with me. You have my loyalty, now it's up to you to keep and sustain it. See you again soon. More

by tim pitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
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Mar 03, 2025 -

Herb Chambers Lexus of Hingham responded

Tim, we're delighted to have earned your loyalty at Herb Chambers Lexus of Hingham! We look forward to seeing you again soon and continuing to provide excellent service.

March 01, 2025

Love this dealership. They are always very pleasant to deal with. It did take two hours for an inspection sticker. But the time was very pleasant. More

by Capelexusowner
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elija
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Mar 03, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive feedback! We're glad to hear that your experience at Herb Chambers Lexus of Hingham was pleasant, even with the wait time. We appreciate your patience and look forward to serving you again in the future!

February 28, 2025

James and his serviceman were excellent. It is so refreshing to go to a dealership and be treated with respect and courtesy. In under an hour my car was analyzed and the problem was solved More

by Steve Furtado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Feb 28, 2025 -

Herb Chambers Lexus of Hingham responded

Steve, we're delighted to hear that James and the team provided you with such respectful and efficient service at Herb Chambers Lexus of Hingham. Thank you for recommending us!

February 28, 2025

Courteous and friendly. Would be helpful if presented normal rangers on deficiencies in video views. More

by Lgmahonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette Yungston
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Mar 03, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your support of Herb Chambers Lexus of Hingham! We appreciate your feedback. If there's anything else we can do for you, please let us know. Safe travels!

February 28, 2025

Great service was very easy and convenient to make appointment, nice clean waiting area and very good service advisor More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
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Mar 03, 2025 -

Herb Chambers Lexus of Hingham responded

Kurt, we're delighted to hear that you had a smooth experience with us at Herb Chambers Lexus of Hingham. Thank you for highlighting our service and facilities!

Mar 03, 2025 -

Kurt responded

Great service was very easy and convenient to make appointment, nice clean waiting area and very good service advisor

February 27, 2025

Always have my cars serviced at this dealership. Staff is professional and pleasant to work with More

by Norma L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Herb Chambers Lexus of Hingham responded

Norma, thank you for visiting Herb Chambers Lexus of Hingham!

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