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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,234 Reviews

1,234 Reviews of Herb Chambers Lexus of Hingham - Service Center

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December 13, 2023

Kevin and company did a fabulous job with my 60 mile check-up. Kevin explained the technicians recommendations completely, which gave me great comfort…Everyone was very professional, which will keep me More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Herb Chambers Lexus of Hingham responded

Joan, we're glad to know Kevin and our team at Herb Chambers Lexus of Hingham delivered such excellent service. We appreciate the positive feedback and look forward to seeing you again down the road!

December 12, 2023

Excellent and attentive customer service, attention to detail & communication is well above average in the service department More

by SarahB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mclee
Dec 12, 2023 -

Herb Chambers Lexus of Hingham responded

Sarah, we're glad to know you had a great experience with our service department at Herb Chambers Lexus of Hingham. We always aim for excellent customer service and communication. Thanks for the review!

December 10, 2023

Everything was great done in a timely professional way. Everything was explained to me beforehand More

by Sueadmirand110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mccre
Dec 11, 2023 -

Herb Chambers Lexus of Hingham responded

All of us at Herb Chambers Lexus of Hingham are happy to see this wonderful feedback! Thank you!

December 06, 2023

Completely satisfied with the service. The service was performed within the time period i was given from the outset. More

by jirim53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a satisfying experience at Herb Chambers Lexus of Hingham. We always aim for efficient and reliable service!

December 05, 2023

Have always been very happy with their service dept. Love that they always check out the car even if only having an oil change and let you know of any other maintenance the car might need in the future More

by Sueb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mclee Dauphin
Dec 06, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you've consistently had positive experiences with our service department at Herb Chambers Lexus of Hingham. It's important for us to keep your vehicle in top shape and inform you about future maintenance needs without any pressure. Thanks for trusting us!

December 03, 2023

Kevin was professional and knowledgeable. I highly recommend this dealership. Everyone was welcoming and professional. More

by Konniej4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a positive experience with Kevin and our team at Herb Chambers Lexus of Hingham. We appreciate your recommendation, thank you for choosing us!

December 02, 2023

The customer service was outstanding, and the service was exactly what I was looking for. More

by baes_beheshti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for leaving Herb Chambers Lexus of Hingham a five-star review! We are elated to read that our customer service was outstanding. See you next time!

December 01, 2023

James provided great service in explaining work needed, and the video overview was helpful. Loaner car was easy and helped. Will return. More

by Mfq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Dec 01, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you found the service and video overview helpful at Herb Chambers Lexus of Hingham. We strive to make every visit convenient for our customers, so it's great hearing about your positive experience with the loaner car too! We look forward to seeing you again soon. Safe travels!

December 01, 2023

Great service experience and detailed explanations of repairs. TALISA was amazing! She made it easy and she was knowledgeable . More

by Ontime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TALISA
Dec 04, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you had a great service experience with us at Herb Chambers Lexus of Hingham! It's wonderful to see that Talisa was able to assist and provide detailed explanations. Thanks for your feedback!

November 30, 2023

Tom and his team were great! I loved the video of what was done. Great. More

by Robin Crafts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Herb Chambers Lexus of Hingham responded

Robin, thanks so much for the 5-star review of Herb Chambers Lexus of Hingham! We'll make sure your kind words reach Tom.

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