Back

Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,234 Reviews

1,234 Reviews of Herb Chambers Lexus of Hingham - Service Center

Sort by
December 21, 2023

Prompt service, length of wait time was accurately described, efficient in solving the problem. Thanks More

by 2104jeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you found our service prompt and efficient at Herb Chambers Lexus of Hingham. Thank you for your feedback, we appreciate it!

December 21, 2023

Was in for service today and everything went smoothly. From being met by Scott and speaking with James all my requests were addressed (and more). More

by Pcayer1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott (in garage) and James in the office
Dec 22, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know your service visit at Herb Chambers Lexus of Hingham went smoothly and all your requests were addressed. We'll pass along the positive feedback to Scott, James, and our team!

December 20, 2023

Lexus Hingham mass service department has kept my best interest in mind, tested the battery thoroughly and identified the root cause might have likely be related to a local auto store incorrectly put the More

by Newf-Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim/James in service department
Dec 21, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know our service department at Herb Chambers Lexus of Hingham was able to help you out and save some money for the holiday season! We appreciate your kind words about our professionalism. Looking forward to seeing you again in the future!

December 20, 2023

Very professional and a really nice lobby to relax and wait. Everyone there treats you with respect, very nice atmosphere. More

by Brizenchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you enjoyed our lobby and felt respected by our team at Herb Chambers Lexus of Hingham. Thanks for sharing your experience with us!

December 19, 2023

TALISA was great - always keeping me updated and informed about status of vehicle and what would be needed in the future. At the time of payment she researched the credit we had and applied the credit in ad More

by kerryalanrichardson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Dec 20, 2023 -

Herb Chambers Lexus of Hingham responded

Kerry, we're glad to know that Talisa provided you with excellent service at Herb Chambers Lexus of Hingham. It's great to see she kept you informed and helped save some money too! Thanks for the review!

December 18, 2023

Excellent overall service starting with Scott who was very helpful and with Kevin who was awesome More

by Bill D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Dec 19, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for recognizing our team's efforts, Bill! At Herb Chambers Lexus of Hingham, we're committed to attentive, accommodating service and it's great to hear that both Scott and Kevin were a huge help during your visit. Until next time, drive safely!

December 17, 2023

Easy experience of booking an appointment to have my car serviced. Great communication by Tom. More

by Silvia33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 18, 2023 -

Herb Chambers Lexus of Hingham responded

Silvia, we really appreciate your kind review of Tom and the team! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. Drive safely until we see you again!

December 16, 2023

Everyone is very professional and I will never hesitate to bring my GX to this dealership ! Thank you! More

by Jennifer M Bonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Herb Chambers Lexus of Hingham responded

Jennifer, we're delighted to know you had a positive experience at Herb Chambers Lexus of Hingham. We look forward to seeing you again down the road!

December 15, 2023

Good service ! Good good good good good good good good good good good good good ! More

by jasonlinwei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Herb Chambers Lexus of Hingham responded

We are honored to receive your support, Jason. Thank you! - Herb Chambers Lexus of Hingham Team

December 13, 2023

This dealership is great. Tom my service manager is very professional. He explains any service done to my vehicle which makes my service visit.very comfortable. More

by Lindy543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that Tom and our team at Herb Chambers Lexus of Hingham made your service visit comfortable. We appreciate the feedback, thank you!

...
22
...