Herb Chambers Lexus of Hingham - Service Center

Joshua was thorough in explaining all aspects of the service for my NX350. Service was exceptional. service for my NX350. Service was exceptional. More

Once again, a pleasant and seamless visit to have my RX450 Hybrid serviced. My car was due for one of its complimentary checkups. It's really gratifying to be treated like a valued customer, and that's RX450 Hybrid serviced. My car was due for one of its complimentary checkups. It's really gratifying to be treated like a valued customer, and that's the way I feel every time I visit Herb Chambers Lexus of Hingham. Beginning with a friendly greeting from Scott in the service bay to sitting down with my regular Service Advisor, Tom McCafferty, to discuss what I should expect, all went without a hitch. My appointment started on time and was completed in a totally timely manner. Tom kept me informed of my car's status during the visit. I especially appreciated the video view of the underside, wheels and brake areas of the car while the service was in progress--a nice, informative touch while I was in the cafe area. Thank you, Tom, and the Service Department. I know where I'll be buying my next Lexus, and, for sure, I know where I will be getting it serviced...... More

Elijah and Scott were superb, professional and caring. My car was done in a timely manner as they assured it would be. My car was done in a timely manner as they assured it would be. More

Excellent experience, from dropping it off to picking it back up. James was very helpful. back up. James was very helpful. More

I just didn't! They were great! Your dealer rater app is not great at all!!! They were great! Your dealer rater app is not great at all!!! More

The service is outstanding at this dealership. The time estimate is always right on and the waiting area is very nice. The time estimate is always right on and the waiting area is very nice. More

Service was quick and efficient. They were very transparent with everything done and my car was nice and clean when I left. Great service! They were very transparent with everything done and my car was nice and clean when I left. Great service! More

Very comfortable while waiting for my vehicle, service staff are friendly and fabulous. I’ve recently moved from another state and didn’t have full records. There was no attempt to make me do extra servi staff are friendly and fabulous. I’ve recently moved from another state and didn’t have full records. There was no attempt to make me do extra servicing that I did not need, but I got my oil change that I had requested and they did find that my rear brakes needed to be replaced. I appreciated that very much! I look forward to working with them as I continue to live in this area. More

Good service. Professional staff . Car was ready in the prescribed time. Have been a loyal customer for over10 years. Professional staff . Car was ready in the prescribed time. Have been a loyal customer for over10 years. More

The experience is very pleasant, positive and professional at Herb Chambers. The entire team from the moment you enter the garage all the way to the point of departure are focused on keeping you professional at Herb Chambers. The entire team from the moment you enter the garage all the way to the point of departure are focused on keeping you informed as they care for your vehicle. Talisa is very customer oriented as well as knowledgeable about the car and the service being provided. I felt very well cared for throughout the time I was there. Overall great service‼️ More