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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,314 Reviews

1,314 Reviews of Herb Chambers Lexus of Hingham - Service Center

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December 14, 2024

This dealership is awesome. They are on time with appointments and keeps you informed of the work they are performing. Quality of service is excellent. The staff is very friendl More

by Gail Dorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corsette
Dec 16, 2024 -

Herb Chambers Lexus of Hingham responded

Gail, we're delighted to hear that you had such a positive experience with our team at Herb Chambers Lexus of Hingham. Thank you for highlighting the punctuality and friendliness of our staff! We appreciate your support and look forward to serving you again in the future.

December 14, 2024

Very pleased with service. Tom is very knowledgeable and explains what's needed in great detail More

by rbworsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Lexus of Hingham responded

It was our pleasure to provide preeminent service during your visit! Tom and the Herb Chambers Lexus of Hingham team look forward to seeing you next time.

December 14, 2024

I recently moved to MA and had my car serviced at Herb Chambers Lexus of Hingham. Everyone I spoke with in scheduling and service was courteous and helpful. The dealership is not close to my home so I wa More

by Kayla L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Lexus of Hingham responded

Kayla, we're delighted to hear that Thomas and the team at Herb Chambers Lexus of Hingham provided such a seamless service experience for you. Thank you for your recommendation and kind words! Safe travels in Massachusetts!

December 12, 2024

Great dealership, and service department! !! Thomas and John were… Very accommodating, and knowledgeable. Never a hassle, when you are dealing with good people. More

by Kapayne123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the shoutout to Thomas and John! We're glad to hear that your experience at Herb Chambers Lexus of Hingham was hassle-free. We appreciate your support!

December 12, 2024

Most efficient customer service and service department. A pleasure to deal with them. Thank you for a hassle free experience. More

by Sieglinde Hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corsette
Dec 13, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you had a hassle-free experience with our team at Herb Chambers Lexus of Hingham. Thank you for the kind words!

December 11, 2024

Very pleased with service loved the video that shows the work completed on my vehicle. top notch More

by Dave Casper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elija
Dec 12, 2024 -

Herb Chambers Lexus of Hingham responded

Dave, thank you for trusting Herb Chambers Lexus of Hingham with your service needs!

December 10, 2024

Excellent service. They are quite thorough. They do listen and answer all questions. I do trust their recommendations for work to be done, but for me some of their serv More

by elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Herb Chambers Lexus of Hingham responded

Elaine, thank you for sharing your experience with Herb Chambers Lexus of Hingham. We're glad to hear that our team provided thorough service and answered all your questions. We understand concerns about costs and appreciate your trust in our recommendations!

December 09, 2024

My buddy, big daddy Yum Yum put me on to Herb Chambers and it was the best service I ever had. I came from another dealership. The general manager Patrick was outstanding. He took time to listen to me a More

by Kegan chamber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Saghbini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Nasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Patrick and the team at Herb Chambers Lexus of Hingham provided you with outstanding service! It's great knowing we could address your concerns promptly. Thank you for choosing us, and we're here whenever you need assistance in the future!

December 08, 2024

Excellent experience. Cosette is paying attention to details and made sure I was satisfied with my questions. The whole process today was very enjoyable. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette Yungton
Dec 09, 2024 -

Herb Chambers Lexus of Hingham responded

Paul, we're delighted to hear that Cosette provided you with such a detailed and enjoyable experience at Herb Chambers Lexus of Hingham. Thank you for sharing your positive feedback!

December 07, 2024

Cosette was amazing and extremely helpful! She is who assisted me during this visit. She is kind, caring, and patient. After a stressful couple of days she was my ray of sunshine. She listened More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
Dec 09, 2024 -

Herb Chambers Lexus of Hingham responded

Jill, we're delighted to hear that Cosette was your ray of sunshine during your visit at Herb Chambers Lexus of Hingham! Thank you for sharing such a glowing review and for choosing us. We look forward to seeing you again soon!