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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,408 Reviews

1,408 Reviews of Herb Chambers Lexus of Hingham - Service Center

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April 26, 2025

Hingham Lexus is one of the smaller Lexus dealers. However, their service department is top notch and comparable to the bigger dealerships. They do make the notable effort and are transparent on ser More

by BigSpender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese, Kevin Chan
Apr 28, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with Herb Chambers Lexus of Hingham! We're delighted to hear that our service department has consistently met your expectations over the past three years. We appreciate your loyalty and look forward to continuing to provide top-notch service!

April 25, 2025

Talisa was friendly and knowledgeable. I was kept informed at all times. I had a snack and a water and my car was washed and vacuumed and ready to go. More

by lynnemacauley7793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Apr 25, 2025 -

Herb Chambers Lexus of Hingham responded

Lynne, we're happy to hear that Talisa provided you with such a positive experience at Herb Chambers Lexus of Hingham. Thanks for sharing!

April 25, 2025

The service is excellent, reps well informed and courteous. Unfortunately it has become outrageously expensive. More

by Ray F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Apr 25, 2025 -

Herb Chambers Lexus of Hingham responded

Ray, we're glad to hear you found our service excellent and our team courteous at Herb Chambers Lexus of Hingham. We understand your concerns about pricing and appreciate your feedback as we strive to provide the best value for our customers. Thank you for sharing your thoughts!

April 24, 2025

I bought my car at Herb Chambers in 2022 and have had serviced four times. They pick up my car and return it after the service. I am completely satisfied with the service. More

by ruth.chobit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your satisfaction with Herb Chambers Lexus of Hingham, Ruth! We're delighted to hear that our pick-up and return service has been convenient for you. We look forward to continuing to provide excellent care for your vehicle!

April 16, 2025

Overall excellent service, from checking in to speaking with service rep..everything went great I wouldn't hesitate to use the service department again More

by Bill D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Apr 16, 2025 -

Herb Chambers Lexus of Hingham responded

Bill, we're delighted to hear that you had an excellent experience with our service team at Herb Chambers Lexus of Hingham. Thank you for your kind words and we look forward to serving you again in the future!

April 16, 2025

Both sales ( especially Connor) and service staff ( especially Josh and John) have always been professional, courteous, knowledgeable and patient. It highly recommend the Hingham Lexus dealership—and More

by Snow.wyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and John in Service dept. I don’t remember last names
Apr 16, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review! We're delighted to hear that Connor, Josh, and John provided such a professional and courteous experience at Herb Chambers Lexus of Hingham. Enjoy your Lexus RX 350!

April 16, 2025

Josh was great. Very friendly and efficient. Overall dealership is great. Clean and friendly people More

by Jkfontaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Apr 16, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for reviewing Herb Chambers Lexus of Hingham! It was so kind of you to share your experience.

April 12, 2025

Always great service! Talisa is very professional and works hard to please. It was a pleasure to get my 90K checkup, especially because my extended warranty covered all More

by louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
Apr 14, 2025 -

Herb Chambers Lexus of Hingham responded

Louise, we're delighted to hear that Talisa provided you with exceptional service at Herb Chambers Lexus of Hingham. It's great to know your 90K checkup went smoothly and was covered by your extended warranty. Thank you for sharing!

April 11, 2025

Sales and service team are great. Talisa is the best! I would definitely recommend using Herb Chambers Hingham More

by jmammone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
Apr 14, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Talisa and the team at Herb Chambers Lexus of Hingham provided you with a great experience. Thank you for recommending us!

April 10, 2025

Tom McCafferty and everyone I spoke with (including driver) were outstanding and professional ! Thank you More

by Lex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Herb Chambers Lexus of Hingham responded

Lex, we're delighted to hear that Tom and the team at Herb Chambers Lexus of Hingham provided you with outstanding service. Thank you for sharing your experience!