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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,271 Reviews
Call Service Center (781) 210-5200

1,271 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 25, 2024

Very efficient. No pressure to buy added services. Great cafe waiting area. Agent was friendly and helpful. More

by Aeaptaszek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
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Oct 25, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us at Herb Chambers Lexus of Hingham! We're glad to hear that our team provided a pressure-free and efficient service, and that you enjoyed the cafe waiting area. We appreciate your feedback!

October 25, 2024

Everything was done fast and prefect as usual, looking forward to the next visit here More

by Ziye Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Bouhaddou
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Oct 28, 2024 -

Herb Chambers Lexus of Hingham responded

We are so happy that our Herb Chambers Lexus of Hingham team earned your five stars. Thanks, Ziye! See you next time!

October 24, 2024

Herb Chambers was on time with pick up and had great communication as to the service being performed on my Lexus More

by Robin Crafts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Herb Chambers Lexus of Hingham responded

Robin, we're delighted to hear that our team at Herb Chambers Lexus of Hingham provided timely service and clear communication. Thank you for your feedback!

October 23, 2024

Kool dude, he was calm and collective. He gave me a time that my car would be done and he was on point More

by rushhrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
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Oct 23, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to hear you had a positive experience with our team at Herb Chambers Lexus of Hingham! It's great that everything was timely and smooth. Thanks for sharing your feedback!

October 22, 2024

Tom McCafferty is the best Advisor. Tom is knowledgeable and honest. Tom provides timely updates, and he explains everything and doesn't mind that I ask a lot of questions! Tom is wha More

by Denise.Porcello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou the valet driver he is really polite and professional.
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Oct 23, 2024 -

Herb Chambers Lexus of Hingham responded

Denise, thank you for highlighting Tom's exceptional service at Herb Chambers Lexus of Hingham! We're delighted to hear he provided such a knowledgeable and honest experience. Your feedback is greatly appreciated!

October 20, 2024

Easy to get an appointment; high level of service; nice waiting area, quick to follow up More

by cagomes13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Report | Print
Oct 23, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for leaving Herb Chambers Lexus of Hingham a five-star review! We are thrilled to hear you had a positive experience from start to finish.

October 19, 2024

They are very knowledgeable and very efficient. All my questions were answered. All the work was very professional More

by maulucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with Herb Chambers Lexus of Hingham! We're delighted to hear that our team was knowledgeable and efficient in addressing all your questions. We appreciate the feedback and look forward to serving you again!

October 18, 2024

Excellent customer service, attention to detail and great communication. I highly recommend Talisa and entire staff! More

by Lwirtz6603@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
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Oct 21, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review! We're delighted to hear that Talisa and our team at Herb Chambers Lexus of Hingham provided excellent service. We appreciate your recommendation!

October 17, 2024

Always a pleasure doing business at Herb Chambers Hingham No hard sell from advisors Honest no nonsense business practices are appreciated More

by lisal1261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you appreciate the straightforward and honest approach at Herb Chambers Lexus of Hingham, Lisa. Thank you for your kind words, and we look forward to serving you again in the future!

October 16, 2024

Tom provided excellent customer service. He is detailed oriented and provided several updates on the overall condition of the vehicle especially concerns about tire wear!! More

by nsanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom provided excellent service and kept you informed about the condition of your vehicle at Herb Chambers Lexus of Hingham. Thank you for sharing this positive feedback!

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