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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,392 Reviews

1,392 Reviews of Herb Chambers Lexus of Hingham - Service Center

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April 03, 2025

Couldn’t be more happy with the service I got Talisa took me step by step through the process I brought my SUV in for a big job and was gonna be in there for a couple days and they provided me with a More

by james.egan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tulsia
Apr 03, 2025 -

Herb Chambers Lexus of Hingham responded

James, we're delighted to hear that Talisa and the team at Herb Chambers Lexus of Hingham provided you with such excellent service. Enjoy your loaner car while we take care of your SUV!

March 31, 2025

The service writer was very helpful and patient. Communication was great; the issue has been resolved. Every step was documented and sent via text. More

by apatoutou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
Mar 31, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that our service team at Herb Chambers Lexus of Hingham provided helpful and patient assistance, with excellent communication throughout the process. Thank you for sharing your experience!

March 30, 2025

My wife and I purchased a used vehicle here in 2022: we were treated very very well from the sales people. We just purchased another used vehicle from a different dealer . It was the exact car we were look More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Mar 31, 2025 -

Herb Chambers Lexus of Hingham responded

Jim, we're delighted to hear that Taliisa and Ashton provided you with a great service experience at Herb Chambers Lexus of Hingham. Thank you for your continued trust in us!

March 30, 2025

Excellent service! Talisa was very easy to work, communication was excellent, all my concerns were addressed More

by jmharrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
Mar 31, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for the fantastic feedback! We're delighted to hear that Talisa provided excellent service and addressed all your concerns at Herb Chambers Lexus of Hingham. We appreciate your support!

March 29, 2025

You were great approachable friendly ready to help me. I appreciate all. Thank you for your help. More

by Shez85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Herb Chambers Lexus of Hingham responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Herb Chambers Lexus of Hingham Team

Mar 31, 2025 -

Shez85 responded

Thank you Thomas, your profile picture, give you no justice.

March 29, 2025

Tom McCafferty was very helpful to my problem as he has been for the last 10 years. Iconsider him to be a vital part of your dealer ship He is always professional and gets things done. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Herb Chambers Lexus of Hingham responded

Dave, it's wonderful to hear that Tom has consistently provided you with excellent service over the years at Herb Chambers Lexus of Hingham. We truly value his dedication and are grateful for your continued trust in our dealership!

March 27, 2025

Any time I have a question about the vehicle or need service, I always call Talisa and I know I'm in good hands I recently had some work done on my vehicle and I always use this dealership because of th More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa Albanese
Mar 28, 2025 -

Herb Chambers Lexus of Hingham responded

JD, it's wonderful to hear that Talisa and the team at Herb Chambers Lexus of Hingham consistently provide you with excellent service. We appreciate your loyalty and are always here whenever you need us!

March 26, 2025

This was a 35K routine maintenance and MA sticker inspection. As always, Tom, my Service Advisor, and the tech who performed the service did an outstanding job. All my questions were answered and req More

by cchancey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive experience with us at Herb Chambers Lexus of Hingham! We're delighted to hear that Tom and our team provided outstanding service during your maintenance visit. We appreciate the recommendation and look forward to assisting you again in the future!

March 24, 2025

Always professional - Lexus of Hingham is clean, run extremely efficient and all the staff are pleasant. Tom Mccafferty is by far the best service rep I have ever dealt with! More

by JUlei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us! We're delighted to hear that Tom and the team at Herb Chambers Lexus of Hingham provided such professional service. We appreciate your kind words and look forward to serving you again in the future!

March 22, 2025

Great service, friendly personal, completed work in a timely manner and quoted a price upfront. Also offered a loaner if needed. Will continue to do business with this dealership. More

by Gail Dorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corsette
Mar 24, 2025 -

Herb Chambers Lexus of Hingham responded

Gail, we're delighted to hear about your positive experience with Herb Chambers Lexus of Hingham! Our team is committed to providing excellent service and transparency. We look forward to serving you in the future!