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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,514 Reviews

1,514 Reviews of Herb Chambers Lexus of Hingham - Service Center

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September 10, 2025

Tom was very respectful and professional. He made sure to get the 2026 sticker for my car after the service. I especially liked the video sent to my phone so I can review the process of healt More

by bella2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

The service and communication provided by James Welch was the best customer service that I have ever received at a dealership. Outstanding! More

by Mike
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
September 06, 2025

Always excellent professional service from Herb Chambers Lexus of Hingham service dept. Love their valet service. More

by aocohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Even though all I needed was an oil change, inspection sticker and trim repair, Herb Chambers Lexus offered their valet service, including a loaner car. They then offered to coordinate replacement of my More

by Nancy Dann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
September 05, 2025

Talisa Albanese, Service Consultant at Herb Chambers Lexus, Hingham was excellent and incredibly knowledgeable regarding my Lexus RX350 F-Sport. She had a vehicle ready for my use while my vehicle was h More

by janthonygroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

I have been doing business with the Hingham dealership for many years and each experience has been positive. Tom in service is a true professional and always a pleasure to deal with! More

by km_kane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

Elijah is an outstanding service advisor professional, courteous, knowledgeable, and truly goes above and beyond More

by Rita O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Morales
August 30, 2025

I enjoy working with Tom when it comes to working on my vehicle. He is such an incredible professional. More

by BOSBKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

I went in for service appointment. I appreciate Cosette’s help. She was professional and helpful. She explained the service needs and kept me informed throughout the process. The work More

by Nim0o025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette Yungton
August 26, 2025

After doing for months with an issue with my Lexus GX 550 and getting conflicting information from the corporate Lexus office it was nice to have Patrick from Herb Chambers Hingham call me and explain to me More

by jmammone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

jmammone responded

Waiting for response. This response was posted accidentally