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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,234 Reviews
Call Service Center (781) 210-5200

1,234 Reviews of Herb Chambers Lexus of Hingham - Service Center

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January 26, 2024

Pleasant and accommodating service department. I I was running late for my appointment and they were still able to complete my service at the end of the day. More

by jcalcannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jan 29, 2024 -

Herb Chambers Lexus of Hingham responded

It's great to know that our service department was able to accommodate you even when running late. We always aim for flexibility and efficiency in serving our customers. If there's anything else we can assist with or any areas where you think we could improve, please feel free to reach out! Thank you. Patrick Chahwan - General Manager - pchahwan@herbchambers.com

January 25, 2024

Service was excellent. Kevin was very knowledgeable. My entire experience with Herb Chambers was excellent More

by hayesd566
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you had an excellent experience with us at Herb Chambers Lexus of Hingham, Hayes! Thank you for highlighting Kevin's knowledge and our service. We appreciate your feedback!

January 24, 2024

Tom Is the best service advisor that we have ever dealt with for timeliness, professionalism, and personality. A credit to HChambers. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Herb Chambers Lexus of Hingham responded

David, we're delighted to know that Tom provided you with top-notch service at Herb Chambers Lexus of Hingham. We appreciate your feedback and look forward to serving you again in the future!

January 23, 2024

Great services, friendly, professional and responsible. Plus respectful and helpful. Definitely will be back in the future. More

by Frankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evison Tili
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Herb Chambers Lexus of Hingham responded

Frankie, we're glad to know you had a great experience with our team at Herb Chambers Lexus of Hingham. We look forward to seeing you again in the future!

January 22, 2024

Friendly staff, efficient service I am adding this sentence to meet the minimum word count More

by Kabongokalonji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TALISA
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Jan 22, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your 5-star review of Herb Chambers Lexus of Hingham! We hope you have a lovely day!

January 20, 2024

Folks are consistently wonderful to work with when service is needed. Talisa's pleasant nature and thoroughness are very much appreciated. More

by drbev11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Jan 22, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that you had a great experience with Talisa and our team at Herb Chambers Lexus of Hingham. We appreciate your kind words, thank you for sharing!

Jan 22, 2024 -

drbev11 responded

I'd also like to give a shout out to Phil, especially, who is so accommodating whenever I drive in for service. I always appreciate his going the extra mile in making sure my windshield isn't hazy which helps cut down the glare of headlights or sunshine. I feel much safer as a result!

Jan 22, 2024 -

Herb Chambers Lexus of Hingham responded

It's wonderful to see Phil has also hit the mark with attentive service that's made you feel so much safer in your vehicle! Thank you again for your praise of the Herb Chambers Lexus of Hingham Team!

January 19, 2024

The Lexus Hingham service tech and advisor did a brilliant job handling changes to my schedule and completed a comprehensive service on time and at a fair price. Service Tech provided video of safe More

by mptilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Herb Chambers Lexus of Hingham responded

Thanks for the positive feedback! We're glad to know our team at Herb Chambers Lexus of Hingham was able to accommodate your schedule and provide a comprehensive service. Looking forward to seeing you again in the future when needed!

January 18, 2024

Friendly staff, got car in and out easily They have a nice area to work from too! More

by Therese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa and Tim
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Jan 19, 2024 -

Herb Chambers Lexus of Hingham responded

Therese, thank you for this 5-star review of Herb Chambers Lexus of Hingham! We truly appreciate your business!

January 18, 2024

Very helpful service technician, nice facility, easy in and out, thorough service on the car. More

by pegforster55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you so much, Peg! We appreciate your business here at Herb Chambers Lexus of Hingham. Until next time!

January 17, 2024

Jim Welch in Service Department kept us updated about the progress of car while we’re waiting for the car repaired in the waiting room. Thanks, Jim. Also, another good thing Herb Chamber treated us with sn More

by marglw26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Welch
Report | Print
Jan 17, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know that Jim kept you well-informed during your visit to Herb Chambers Lexus of Hingham! It's also great to learn that the snacks and beverages were appreciated. Thanks for sharing your experience with us!

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