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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,234 Reviews
Call Service Center (781) 210-5200

1,234 Reviews of Herb Chambers Lexus of Hingham - Service Center

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February 03, 2024

Prompt courteous service. Gave us a ride to the nearby shopping center! Car was cleaned and vacuumed when we picked it up. More

by hershtamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Herb Chambers Lexus of Hingham responded

Tamara, we're glad to know you had a positive experience at Herb Chambers Lexus of Hingham! It's great that our team could provide prompt service and even give you a ride. Thanks for sharing your feedback!

February 03, 2024

Kevin was AWESOME! !!! I love working with HONEST salesmen. I will be back. Great service! Thanks! More

by Rae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Herb Chambers Lexus of Hingham responded

Rae, we're so glad to know that Kevin provided you with such a great experience at Herb Chambers Lexus of Hingham! We appreciate your feedback and look forward to seeing you again. Safe travels until then!

February 02, 2024

Kevin Chan , my service rep, was very good at communicating and trying to save me money! I also loved the video the service tech sent explaining the problems with the car and how they planned to More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Herb Chambers Lexus of Hingham responded

Lauren, it's great to know that Kevin and our team at Herb Chambers Lexus of Hingham were able to provide you with excellent service. We appreciate your loyalty and look forward to assisting you in the future!

February 01, 2024

I bought my GS350 from another dealer and the former owner used Herb Chambers lexus of Hingham so I have continued to go there for service. Kevin was my service guy and he was great and kept me posted o More

by jkgarretson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Herb Chambers Lexus of Hingham responded

Thanks for the recommendation! We're glad to know Kevin and our team at Herb Chambers Lexus of Hingham have been able to provide you with great service. We are looking forward to seeing you next time!

February 01, 2024

Clean, efficient dealership. Knowledgable, caring staff. Accommodating to my needs. Tom is the best! Great communication. More

by Clncconsalvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you had a positive experience at Herb Chambers Lexus of Hingham! It's great that Tom and the rest of our team were able to meet your needs. Thanks for sharing this review, we appreciate it!

January 31, 2024

Tom is a terrific advisor! Honest and solid with his knowledge and expertise. Always go to Tom for my service and advice. ***** More

by Sjs1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Tom has been a reliable and knowledgeable advisor for you at Herb Chambers Lexus of Hingham! We appreciate your trust in our service team — thanks for the five-star review!

January 31, 2024

Herb Chambers Hingham is always easy to deal with whether it be for sales or service More

by Kristijbyrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Herb Chambers Lexus of Hingham responded

We are so happy that our Herb Chambers Lexus of Hingham team earned your five stars. Thanks for working with us!

January 29, 2024

Excellent service and communication regarding a very difficult and expensive repair . Very happy with the outcome More

by scaron626susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
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Jan 29, 2024 -

Herb Chambers Lexus of Hingham responded

Susan, we're glad to know that you had a positive experience with the service at Herb Chambers Lexus of Hingham. We always aim for clear communication and top-notch repairs. Thanks for your feedback!

January 27, 2024

Always treated like a king when I visit any department. An amazing customer focused company ! More

by stuartfultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Jan 29, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We appreciate the kind feedback about Stuart and hope to see you again at Herb Chambers Lexus of Hingham!

January 26, 2024

I bought my car at Herb Chambers Lexus 5 years ago, and have had it serviced there ever since. The service department is great. I know what preventative work is scheduled to be done and if there are any i More

by LReardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCafferty
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Jan 27, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know you've had a positive experience with our service department at Herb Chambers Lexus of Hingham over the years. It's great that Tom has been keeping you well-informed about your car's needs, and we're happy to provide convenient valet services too! Thanks for sticking with us!

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