Herb Chambers Lexus of Hingham - Service Center

Recent service experience Thanks for a very pleasant experience last week. It was my first visit to your new facility in Hingham. The wow factor driving into the service ent Thanks for a very pleasant experience last week. It was my first visit to your new facility in Hingham. The wow factor driving into the service entry set the bar high. Prompt courteous personnel greeted me and directed me toto the cafe and then to the waiting (lounge) area. Tom McCafferty thoroughly explained the service work performed, effortlessly finalized the transaction and sincerely thanked me for choosing Herb Chambers Lexus. More

RYAN TIERNEY My first visit went very well on time and very well organized. Ryan was a real help setting up our transportation across to Derby Street. The cost w My first visit went very well on time and very well organized. Ryan was a real help setting up our transportation across to Derby Street. The cost was right on and I will return with my LS 460. Allan Clark More

First class Ryan was knowledgeable and helpful and tried to save me money....I wouldn't go anywhere else....but Herb Chambers has always been a first class operat Ryan was knowledgeable and helpful and tried to save me money....I wouldn't go anywhere else....but Herb Chambers has always been a first class operation!! Ryan is a first class employee!! More

A #1 Sales and Service Could not imagine buying another Lexus from anywhere . Truly a class act team and feel so blessed to have Donna, Ryan and Steve Flate always there to Could not imagine buying another Lexus from anywhere . Truly a class act team and feel so blessed to have Donna, Ryan and Steve Flate always there to help me in all there positions. Could not imagine Lexus of Hingham without them! Could not be more pleased. More

Excellent service Our service experience at Herb Chambers of Norwell is consistently excellent. Paula goes out of her way to make sure we fully understand service requ Our service experience at Herb Chambers of Norwell is consistently excellent. Paula goes out of her way to make sure we fully understand service requirements, costs thereof and is excellent with follow through and communicating issues in a timely and complete manner. The service team is a skilled, competent professional team. I highly recommend utilizing Herb Chambers of Norwell for anyone in need of service. J. Jamieson More

Great Experience at Lexus of Norwell I had a great experience recently at the Herb Chambers Lexus of Norwell. When it comes to getting my car serviced, honesty, integrity and quality of w I had a great experience recently at the Herb Chambers Lexus of Norwell. When it comes to getting my car serviced, honesty, integrity and quality of work are most important to me. Ryan Tierney and the rest if the team provided me with utmost transparency on the services being conducted, my options, and a realistic timeline. Follow through and quality of work was excellent. I recommend using this group for a high quality experience. More

Getting the best price on body work I bought a 2015 Lexus RX350 last fall and recently had a distressing collision with a telephone pole when doing a U-turn on my street. In addition, th I bought a 2015 Lexus RX350 last fall and recently had a distressing collision with a telephone pole when doing a U-turn on my street. In addition, there was a significant dent in the left rear, which must have happened in a parking lot, when the car was parked, and I was shopping. Ryan worked hard on getting me the best price on fixing the damage and kept me closely informed on what would be involved in the repair, and when I could expect to get my car back. He was very respectful, courteous and concerned that I would be happy with the result. My car is now good as new and I am very happy :) More

Fabulous Relationship Management Ricky Medeiros has been my relationship manager for years now and when I buy my next Lexus it will be because of Ricky. When i need my car serviced, Ricky Medeiros has been my relationship manager for years now and when I buy my next Lexus it will be because of Ricky. When i need my car serviced, he is responsive, kind, helpful, honest and does everything he can to make my life easier. Ricky - you are the best! More

Extra Length I totally forgot my 12:30pm service appointment and called to apologize to Paola and reschedule. I called at about 4:45pm when it occurred to me I had I totally forgot my 12:30pm service appointment and called to apologize to Paola and reschedule. I called at about 4:45pm when it occurred to me I had missed it. She said, no problem, we can reschedule you. She asked how far away I lived and I told her about 10 minutes and she said would you like to come in now? I was delighted and she had me in and out in an hour, not the scheduled 90minutes for oil change and tire rotation. Very, very, accomodating and with the service hours till seven it makes it convenient. More

Exceptional All employees went above and beyond to make a very good experience...service consultants and technicians took time and explained all procedures....mad All employees went above and beyond to make a very good experience...service consultants and technicians took time and explained all procedures....made an effort not to do unnecessary repairs and consulted with me on each step of the way GRATEFUL & happy G.T.R. More