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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,333 Reviews

1,333 Reviews of Herb Chambers Lexus of Hingham - Service Center

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June 02, 2021

Claudia is excellent. Super communication. She was able to assist me with all of my questions and concerns in a very professional manner. Highly recommend Claudia More

by Lau2495
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for the great review! We appreciate your confidence in our team to get the job done. We will be sure to let Claudia know you appreciated her assistance during your visit. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!

May 29, 2021

Kevin Chan, courtesy and professionalism is par excellence...always a pleasure to visit Herb Chambers dealer...a customer for many years ...Kevin goes above and beyond. More

by Roy.Frost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the terrific review, Roy! We're so grateful to have you as a Herb Chambers Lexus of Hingham customer. Safe travels, and see you next time!

May 29, 2021

Very happy with my service today. Everything from scheduling through drop off an pickup was easy. Friendly helpful people make all the difference. I look forward to the return of the free car wash. More

by Brianhall643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karan Akram, Erik Dacosta
May 31, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive review, Brian! We're so glad we could deliver a terrific service experience, and we appreciate you doing business with the Herb Chambers Lexus of Hingham team. See you next time!

May 28, 2021

Had an oil change and check done on my car. All the staff were efficient and professional! Making the appointment was easy and everything was explained completely to me on what was done to my car More

by matrn87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Herb Chambers Lexus of Hingham responded

We strive to provide a smooth and efficient service experience and are glad we hit the mark here. Thank you for trusting the Herb Chambers Lexus of Hingham team with your vehicle maintenance - we hope to see you again next time!

May 27, 2021

Very friendly and efficient. Car was serviced promptly. Much better experience Iran at any other dealership. Kevin was very polite and helpful. I will certainly go back for my next checkup. More

by Charlottessundberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review, Charlotte! We are thrilled to hear that you had such a successful service experience working with Kevin and the team. Drive safely, and we hope to see you again down the road!

May 26, 2021

I operate two businesses and am a full time mommy, so efficiency and speed are critical when servicing my vehicle. This dealership is always great! More

by Amartina93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Herb Chambers Lexus of Hingham responded

We're so glad we can make your vehicle maintenance one less thing you have to worry about! Thank you for trusting the Herb Chambers Lexus of Hingham team with your business, and we hope to see you again soon!

May 25, 2021

Tom McCafferty was awesome.Needed repairs that would be Tom McCafferty was awesome. Needed repairs that would be expensive and would have to rent a car Lexus did it 1/2 the cost, and in 1 day...yahoo More

by dwditdotdash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McCafferty
May 25, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! We are pleased to hear that Tom took such good care of you here at Herb Chambers Lexus of Hingham, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

May 24, 2021

Convenience location to my work Kevin is always a pleasure to deal with very courteous and understanding of my time and get me in and out fast More

by calvin-t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Herb Chambers Lexus of Hingham responded

Calvin, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let Kevin know that you appreciate this help. If you ever need anything else, don't hesitate to come back and see us again!

May 24, 2021

Always courteous and speedyAttention to detail They Always courteous and speedy Attention to detail They were able to get in quickly and had my car ready ahead of schedule! Would recommend to anyone More

by Kharold172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Herb Chambers Lexus of Hingham responded

We are delighted to earn your recommendation and appreciate you posting a great review about your recent service visit. Thank you so much from all of us here at Herb Chambers Lexus of Hingham! We look forward to assisting you next time.

May 23, 2021

Honest, Professional and Skilled Staff. Their service department is Always looking to do what's best for the customer and that's why I continue to come back. More

by ddemarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Herb Chambers Lexus of Hingham responded

We couldn't have asked for a better review and are so glad our team is delivering the honest and professional service we strive for! Thank you for doing business here at Herb Chambers Lexus of Hingham and see you next time!

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