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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,333 Reviews

1,333 Reviews of Herb Chambers Lexus of Hingham - Service Center

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June 10, 2021

I brought my 2020 GX 460 to Herb Chambers Lexus of Hingham for an issue with the heater/ac blower motor. My service advisor asked to check to see if it was something simple like dirt getting into the More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Herb Chambers Lexus of Hingham responded

Sean, we are thrilled that our team took such great care of you and your 2020 Lexus GX 460! Your kind review means a lot to us and we look forward to working with you again down the road. Thank you from all of us at Herb Chambers Lexus of Hingham!

June 09, 2021

Very convenient and efficient with scheduled maintenance. Advisor thoroughly reviewed service to be performed and followed up at the conclusion of the visit. Drove away with a clean car and a smile. More

by bosjohnsonsteph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the kind feedback! Providing a seamless experience for our valued guests is our number one priority so we are happy to hear the Herb Chambers Lexus of Hingham service department took care of you. We are grateful to have earned your business. We hope to see you next time. Drive safe and have a great day!

June 09, 2021

Herb Chambers Lexus in Hingham is an outstanding dealership! The service is first class. Everyone is really nice and extremely accommodating. The waiting room is comfortable with all the upscale ame More

by VAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review and for being a valued Herb Chambers Lexus of Hingham customer! We're glad to hear we've been able to make your experiences at our dealership top-notch, and we appreciate you trusting us with your business. Safe travels, and we'll see you again next time!

June 09, 2021

I am accustomed to a consistent high quality experience with the service department on every visit. Have the feeling they recommend what needs to addressed. More

by tomweldon0530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers Lexus of Hingham responded

Tom - Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you again down the road!

June 08, 2021

First time at this Lexus dealership and very impressed. Kevin Chan service advisor very professional and caring. Liked him. Also identified i needed sticker although not why i was there. More

by Lboyle49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received working with Kevin. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All of us at Herb Chambers Lexus of Hingham are happy to have you as a customer. Drive safe and have a great day!

June 07, 2021

Excellent customer service. Comfortable waiting are in showroom. I especially like working with Tom McCafferty. Easy to speak with and explained my options. Thank you Tom! More

by Teachmarie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Tom and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you again down the road!

June 05, 2021

I was very pleased with my experience at Herb Chambers. I called on short notice on a Saturday and they were very accommodating and service oriented. I would highly recommend based on my experience More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Mark! Thank you for taking the time to leave your great review! We are thrilled our service team was able to take care of you on short notice. All of us at Herb Chambers Lexus of Hingham appreciate your business and hope to see you next time. Safe travels!

June 04, 2021

I came in earlier than my appointment. The service started right away. It was quick and everything was checked in good order. I didn’t have to wait long. Excellent services! More

by chishunchan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Phelan
Jun 04, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Herb Chambers Lexus of Hingham, and if you ever need anything else, don't hesitate to come back and see us again!

June 03, 2021

James did a great job of addressing all my concerns as he has many times in the past. I will refer James and Hingham of Lexus to all my friends and associates. More

by TPC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Burbine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! We are pleased to hear that James took good care of you here at Herb Chambers Lexus of Hingham, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

June 03, 2021

The customer service and the mechanical services are impeccable. I would highly recommend your dealership and when the day comes where I will need a new car, I will be a returning customer. More

by Dawn Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review, Dawn! We are thrilled to hear that you had such a successful experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we are looking forward to seeing you back!

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