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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,333 Reviews

1,333 Reviews of Herb Chambers Lexus of Hingham - Service Center

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June 17, 2021

I had a great experience getting my vehicle serviced. Claudia was wonderful. I would say overall very efficient, the service was of excellent quality, and I look forward to the next time my vehicle needs More

by kerryw723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! We are pleased to hear that Claudia took such good care of you here at Herb Chambers Lexus of Hingham, and we will certainly let her know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

June 17, 2021

Excellent experience today and as always. Getting my car serviced was quick and hassle free. I have been with this dealer for almost 9 years! More

by j27jenh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Herb Chambers Lexus of Hingham, and we are grateful for your longtime business. We look forward to your next visit!

June 16, 2021

Tom Mccafferty is a professional...he keeps me informed about what needs to be done and how much it will cost...always a pleasure doing business with him. More

by rotrot
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive feedback and kind words about Tom! We'll be sure we pass the kudos along. Safe travels and see you next time! - the Herb Chambers Lexus of Hingham team

June 16, 2021

The service I received from Herb Chambers Lexus of Hingham was outstanding. Particularly, Ms. Melgarejo was professional, knowledgeable and very friendly. I highly recommend this dealership. More

by gcocuzzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the delightful review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. All of us at Herb Chambers Lexus of Hingham appreciate you trusting us with your service needs, and hope to see you next time. Take care!

June 15, 2021

Appointment was on time and all work completed on time and to my satisfaction! No hassles!All recommdations and potential problems reviewed at completion by experienced service associate. More

by Wwms0728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for the kudos! Providing our guests with a gold standard of service is our number one priority, so we are pleased we could deliver such a shining experience. All of us at Herb Chambers Lexus of Hingham appreciate you as a customer and hope to see you next time. Drive safe!

June 15, 2021

Everyone was polite and courteous. I waited in their comfortable waiting area and they were finished ahead of schedule which always makes me happy. They even gave me back a clean car!! More

by Eileenjshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Sanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Herb Chambers Lexus of Hingham responded

Here at Herb Chambers Lexus of Hingham we always value and appreciate our customers’ feedback. It means a lot that our service stood out to you, and we hope to see you back next time. Safe travels and have a great day!

June 14, 2021

Tom makes every visit a pleasant one I trust what he recommends I always try to wait until I return from Fl so I can deal with Tom at Lexus of Hingham More

by jbeale416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to let others know what being a guest at Herb Chambers Lexus of Hingham is like. It makes our day that you make an effort to do business with Tom and our dealership. We're happy to hear he was able to demonstrate our commitment to great service. We hope to see you next time. Take care!

June 12, 2021

Claudia is the most pleasant Service Advisor I’ve ever worked with. I specifically have my car services on Saturdays to ensure she’ll be taking care of me. She always explains the appointment service and More

by JSDias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you so much for taking time to commend Claudia! We are thrilled to hear that you can trust her for informative, pressure-free service and truly appreciate you choosing Herb Chambers Lexus of Hingham for your auto needs. Have a wonderful day!

June 12, 2021

Great, prompt service - always a pleasure to work with this team. I have been. Lexus customer for over 20 years and it’s the service that keeps me coming back. More

by cepecce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the incredible review! Your feedback and loyal business truly mean the world to us. We look forward to seeing you again down the road, and in the meantime, we wish you safe travels! - your friends at Herb Chambers Lexus of Hingham

June 11, 2021

Everyone was professional, attentive and knowledgeable. I was told what service would be done and how long it would take. I have always had great service. More

by Mike Walsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Herb Chambers Lexus of Hingham responded

Mike - We are happy to hear your feedback! It makes our day to know that the Herb Chambers Lexus of Hingham team is delivering this level of service to our valued customers. We appreciate your business and hope to see you next time. Take care!

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