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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,333 Reviews

1,333 Reviews of Herb Chambers Lexus of Hingham - Service Center

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June 23, 2021

4 a minute,I thot my service interval etc hadn’t been reset,but I’m pretty sure it was done OK More

by Moos980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave your five-star review! If you have any questions about your service, please don't hesitate to get in touch. Have a great day!

Jun 24, 2021 -

Moos980 responded

eail address you say you are MISSINGmoos980@gmail.com

June 23, 2021

5 star service department. Very accommodating with appointments, mechanics get it right the first time, my service advisor, Tom, always does right by me, And they clean the car inside and out. A big p More

by Stuarteicoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Herb Chambers Lexus of Hingham responded

Stuart - thank you for the fantastic review! We're so excited to hear that the Herb Chambers Lexus of Hingham service team has consistently exceeded your expectations, and we're sincerely grateful for your continued support. Safe travels and see you again next time!

June 22, 2021

Tom is always helpful and provides accurate information regarding my Car. Outstanding service from Tom and he is always professional! More

by DP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom M
Jun 22, 2021 -

Herb Chambers Lexus of Hingham responded

There is nothing we love more than seeing positive feedback about our wonderful team. Thank you for the great review of Tom! For all of your auto service needs, Herb Chambers Lexus of Hingham will be here to help.

June 22, 2021

Kevin Service Manager was extremely accommodating since there was a confusion on the date of our service. He arranged for a loaner car & service very promptly. More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Herb Chambers Lexus of Hingham responded

Ann - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Kevin and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back next time!

June 22, 2021

We needed an extra fob for our Lexus, and Kevin at Herb Chambers in Hingham was fast, efficient and at a reasonable price. Great service! More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Herb Chambers Lexus of Hingham responded

Sue, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let Kevin know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

June 22, 2021

Honest and thorough service. The service was punctual and they only did what was needed even though I requested services that were not needed. More

by sonnyrapozo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Burbine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you again down the road!

June 21, 2021

Great service! Always friendly and welcoming! I have been a customer for 4 years. More

by chadcmosca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the kudos! Your continued confidence in the Herb Chambers Lexus of Hingham team means a lot to us and we are happy to assist you and your vehicle. We look forward to seeing you again next time. Have a wonderful day!

June 21, 2021

Tom from service is great. He is professional, helpful and knowledgeable. More

by FranF
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Herb Chambers Lexus of Hingham responded

Fran, thank you so much for sharing your kind words about Tom! He is a valuable member of our team and we will pass along your appreciation to him. We hope to welcome you back to Herb Chambers Lexus of Hingham for all your future service needs!

June 20, 2021

Amazing service, great cars, loved the atmosphere. They even provided me a ride to derby street while I was waiting for my car service, so I could do some shopping More

by SaeedC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Herb Chambers Lexus of Hingham responded

Saeed - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back next time!

June 18, 2021

Tom and team are the best. Always professional and friendly Facilities are immaculate. Will keep coming back here for service and my next new vehicle More

by Sbendott7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for continuing to choose Herb Chambers Lexus of Hingham! We are thrilled that you are always so well taken care of by Tom and the team. See you next time!

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