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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,333 Reviews

1,333 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 01, 2021

This is my first time at Herb Chambers Lexus. I had the pleasure to talk to Tom my service advisor. He was very courteous and knowledgeable about his product. He not only took care of the campaign the reca More

by silverardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate you allowing us the chance to earn your business and are delighted to hear that Tom left a great first impression. Thank you for sharing this positive feedback so that others will know what it's like to be a guest at Herb Chambers Lexus of Hingham! We truly appreciate your support and look forward to working together in the future.

July 01, 2021

I notice appeared on my dashboard that there was a problem with the BSM in my vehicle.I set up an appointment and met with Jon Seekins on 6/28/21.Jon checked my vehicle and promptly advised of the pro More

by Donna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Herb Chambers Lexus of Hingham responded

Donna, We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let Jon know he was a big help addressing your concerns. Let us know how the Herb Chambers Lexus of Hingham team can help again next time. Take care!

June 30, 2021

Professional service. CORRECT EMAIL is: stjean1944@gmail.com This is ridiculous to demand twenty five words I gave you a review and that’s all More

by stjean1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate you taking the time to leave us a positive rating - it means the world to us! Thank you for being an Herb Chambers Lexus of Hingham customer, and we'll see you again next time.

June 30, 2021

5 star treatment at every visit and Kevin in service is awesome More

by Tilty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you so much for your repeat business! We love that you can depend on Kevin to take excellent care of you and your vehicle. - Herb Chambers Lexus of Hingham team

June 29, 2021

Just had my 20,000 mile service and inspection sticker with car wash inside and out. I pulled in, was greeted, price quoted with no stress. Job was done quickly and for less than price quote. More

by Jcanavan@canavanlaw.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate your positive feedback! Providing a seamless service experience is our goal so we are thrilled to hear you had a successful 20,000-mile service and inspection at Herb Chambers Lexus of Hingham. We hope to see you again down the road. Have a great day!

June 29, 2021

As always, my experience with this dealership was excellent. The customer service is commendable and the service is prompt and within the time frame that was promised. Tom was courteous and professio More

by Jjmorton8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Haussman was also extremely nice and helpful.
Jun 29, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with Tom and our team at Herb Chambers Lexus of Hingham, and we will certainly pass along your kind words. We look forward to your next visit!

June 28, 2021

Great experience with this Lexus dealership in Hingham. It was for an airbag recall but they got me in quick and did the work faster than the time estimated. The service rep was pleasant to deal with and w More

by Satisfied customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your airbag here at Herb Chambers Lexus of Hingham, and if you ever need anything else, don't hesitate to come back and see us again!

June 25, 2021

Prompt, polite, efficient. On line signup for service needs clarification. More

by Agenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us this review and feedback. We do strive to make our process as accommodating as possible, and we will be sure to share this with our team. If there is anything more we can do to assist you, please don't hesitate to give us a call or come back and see us again!

June 24, 2021

Great service rep, Claudia. She explained everything and repairs were done in a timely manner. More

by Kait
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Herb Chambers Lexus of Hingham responded

Kait - thanks for trusting us to get the job done. We look forward to your next visit to Herb Chambers Lexus of Hingham!

June 24, 2021

Tom is very attentive to our auto needs and pleasant. More

by Aghlkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your excellent review of Tom and Herb Chambers Lexus of Hingham!

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