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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,334 Reviews

1,334 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 12, 2021

Love Claudia she is very helpful, friendly, and quick to respond to any request I have concerns with. She’s my go to person. Very easy to deal with. More

by Dorothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Herb Chambers Lexus of Hingham responded

Dorothy - Thank you for taking the time to share! We are thrilled to hear that you had such a successful experience working with Claudia. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

July 12, 2021

Excellent door to door service. On time explain exactly what needs to be done and why Vehicle was returned clean and on time. Very pleased More

by Suzden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review! We are more than pleased to hear that the Herb Chambers Lexus of Hingham team delivered professional service which made your experience a success from start to finish. Have a great day!

July 09, 2021

My last 3 RX350's have been serviced at Herb Chambers Lexus of Hingham & Norwell since the Fall, 2013. I was very happy that I no longer had to travel to Walpole or Sharon for service. Now I could do Val More

by Mandy411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Herb Chambers Lexus of Hingham responded

Mandy - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Tom the Herb Chambers Lexus of Hingham team. Drive safely in your Lexus RX350, and we hope to see you back again down the road!

July 09, 2021

Had great experience for car repair and maintenance. People were very pleasant and were very efficient and timely with the repair. Will be returning for future maintenance appointments. More

by melcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive feedback and for trusting the Herb Chambers Lexus of Hingham team with your repair! We're glad we earned your confidence. See you again next time!

July 08, 2021

It was very busy when I pulled into the service area, but they took care of me right away. My advisor, Claudia, called me into her office immediately. I received a loaner and was told my car would be ready a More

by Nvr306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Herb Chambers Lexus of Hingham responded

We are thrilled to know that Claudia and the rest of our team were able to provide you with a timely and pleasant service experience. We strive to remove the hassle and stress from the service process for our valued guests. Thanks for supporting Herb Chambers Lexus of Hingham, we hope to see you again!

July 07, 2021

We have always had Lexus so this dealership is the best! Not only close to our home (2miles) but great service dept.Every visit has been very professional More

by sallyacunningham
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke Carpenter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Seekin
Jul 07, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the stellar feedback, Sally! All of us here at Herb Chambers Lexus of Hingham love to hear from our happy customers. Safe travels, and see you again next time!

July 07, 2021

From start to finish all employees I spoke with were very polite and helpful. Tom explained what was done to my 2021 UX . There were no surprises. The men that picked up and delivered my car were also very p More

by Mizbaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
Jul 07, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful review! We're delighted to hear that the Herb Chambers Lexus of Hingham team is delivering the courteous and accommodating care we strive for. We appreciate you trusting us with the maintenance of your 2021 Lexus UX, and we hope to see you again down the road!

July 04, 2021

I’ve been going to this dealership for many years. The service is great. Today my tire pressure light came on. Turns out a nail had punctured the front left tire. Tom and the service team diagnosed the ot More

by Julie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Herb Chambers Lexus of Hingham responded

Julie - We are grateful to have you as a loyal Herb Chambers Lexus of Hingham customer and are so glad that our team could assist with your tire repair. Thank you very much for posting a review! We look forward to your next visit with us.

July 03, 2021

Quick appointment for routine maintenance service and check. Great prompt service. Finished before estimated time. Kevin Chan was very professional and helpful explaining in detail the status of my veh More

by Claflinm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for trusting the Herb Chambers Lexus of Hingham team with your vehicle maintenance and for leaving us a review! We're delighted to hear we delivered the high-quality care and service we strive for. Safe travels, and come back again next time!

July 02, 2021

Absolutely amazing service. Would come back again. Thank you for the amazing service! More

by Brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Herb Chambers Lexus of Hingham responded

Brooke, we are delighted that our team took such great care of you and earned your continued business! Thank you from all of us at Herb Chambers Lexus of Hingham and safe travels until we see you next.

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