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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,233 Reviews

1,233 Reviews of Herb Chambers Lexus of Hingham - Service Center

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April 19, 2021

This dealership does a great job. They pay attention to detail. Thom is great to work with, he keeps you well informed and make sure the job is complete More

by mac_1112@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let Thom know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 19, 2021

Ruben and Sean both did Their best explains the problem and proper operating procedures. I Always a positive experience at Herb Chambers Lexus of Hingham. More

by John D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Herb Chambers Lexus of Hingham responded

John - your feedback means so much to us! We are thrilled to hear that Ruben and Sean were such a pleasure to work with during your recent visit to Herb Chambers Lexus of Hingham!

April 18, 2021

Excellent service department.The people were all very friendly and professional.I highly recommend them.The entire process was easy,fast and overall excellent.Herb Chambers Lexus in Hingham is number one More

by Bill D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Herb Chambers Lexus of Hingham responded

We couldn't have asked for better feedback, Bill! It's great to hear that our team took such good care of you and your vehicle. Thank you for trusting Herb Chambers Lexus of Hingham with your service needs!

April 17, 2021

Today I had a service appointment with Claudia at Herb chambers Lexus in Hingham. Claudia was friendly and thoroughly articulated how long the service appt would take, how much the service would cost and More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Herb Chambers Lexus of Hingham responded

Brian, thank you for taking the time to leave us a review! We couldn't be happier to hear that Claudia took such good care of you here at Herb Chambers Lexus of Hingham, and we will certainly let her know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

April 17, 2021

Lexus Of Hingham service department always does a phenomenal job. They go above and beyond and never disappoint . If it’s not Lexus of Hingham my vehicle is not getting serviced . More

by texanmade
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 17, 2021

They make it easy to schedule convenient appointments. Good first impression and interaction driving into the service bay. Clearly explained service reminders and future service recommendations. More

by Sreyno
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for supporting Herb Chambers Lexus of Hingham with a great review! We are happy to hear that you received informative service from our team and that the appointment process was simple. Have a wonderful week!

April 15, 2021

They always go above and beyond whether it’s service or sales. Tom McCafferty my service advisor is always very friendly, professional, organized, and attentive to details. He makes the experience seemles More

by Cn616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Tom. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!

April 15, 2021

Claudia from the service department kept me informed throughout the day on the status of my car. She was very friendly and professional, as is everyone at this dealership. More

by Trish D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

Trish - thank you for leaving us a review! It is great to hear that Claudia was so helpful during your recent visit to Herb Chambers Lexus of Hingham!

April 15, 2021

Excellent customer service! I highly recommend this dealership! I was able to get an appointment quickly and the entire process was efficient and friendly. Great dealership! More

by Kmbertone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

It was a pleasure to assist you here at Herb Chambers Lexus of Hingham! Thank you for your business and kind review of our team. See you next time!

April 15, 2021

Exceptional service as always, Tom took care of meeting me explaining expectations and what was included in the service. Loaner was ready, and as expected vehicle was ready when promised!!! More

by Shawn Fernandes.sf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

Shawn - Thank you for the great review! We appreciate your support and are thrilled to hear that Tom went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Herb Chambers Lexus of Hingham!

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