Herb Chambers Lexus of Hingham - Service Center
Hingham, MA
1,334 Reviews of Herb Chambers Lexus of Hingham - Service Center
Start to finish great experience! Eric and Vitor were awesome to work with! It felt easy and low pressure! Eric was so responsive from start to finish. awesome to work with! It felt easy and low pressure! Eric was so responsive from start to finish. More
It was a terrific experience working Tom McCaffery,Kevin Chan and the Mechanic, John Yee. Carefully explained the work being done, work was completed on time as promised. Highly recommend this Dealership! Chan and the Mechanic, John Yee. Carefully explained the work being done, work was completed on time as promised. Highly recommend this Dealership! Can't say enough good things!! More
The service overall went smoothly, very quick, efficient, and helpful. We appreciate that we were able to be dropped off & picked up at the nearby Hingham mall while we wait. The only criticism would be that and helpful. We appreciate that we were able to be dropped off & picked up at the nearby Hingham mall while we wait. The only criticism would be that for one maintenance visit, a part of the service was not 100% completed, even though the receipt/review sheets stated otherwise. (Switching the front + rear wheels) Otherwise, everything else has been extremely satisfactory. More
This was my first visit to the service department and the employees are quite friendly and efficient. They provided excellent customer service and I look forward to my next service visit. employees are quite friendly and efficient. They provided excellent customer service and I look forward to my next service visit. More
Tom McCafferty was fabulous. He was professional in every way, knowledgeable and extremely pleasant.he double checked all the work and explained services later in the fall way, knowledgeable and extremely pleasant.he double checked all the work and explained services later in the fall More
The customer service at Herb Chambers Hingham was great. Straight forward with price estimates, calls to discuss the car’s maintenance needs and costs, and quick service. Kevin answered all my questions! Straight forward with price estimates, calls to discuss the car’s maintenance needs and costs, and quick service. Kevin answered all my questions! More
They did a good job. Work was done in a timely manner. Kevin helped me correct errors in my on-line account that I’ve been trying to fix for a long time. And he got me the touch-up paint they promised. It Kevin helped me correct errors in my on-line account that I’ve been trying to fix for a long time. And he got me the touch-up paint they promised. It’s all good! More
It’s very easy to make appointments;the hours are so convenient..usually I get driven to the shopping Center to pass the time, but today I was there for a little over an hour., so I sat and read. There convenient..usually I get driven to the shopping Center to pass the time, but today I was there for a little over an hour., so I sat and read. There are plenty of quiet areas where you can do work or relax. The employees are always very polite. More
Love Herb Chambers Lexus in Hingham! They always take time to explain everything!! Service with a smile! They really want you to have a great experience! time to explain everything!! Service with a smile! They really want you to have a great experience! More
Great service, very professional; I love this location and always satisfied with the condition of my car, after service visits. I would highly recommend Lexus of Hingham. and always satisfied with the condition of my car, after service visits. I would highly recommend Lexus of Hingham. More