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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,323 Reviews

1,323 Reviews of Herb Chambers Lexus of Hingham - Service Center

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August 25, 2024

Kevin is a very responsible person. He used his professional knowledge to help me solve the problem. More

by Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Herb Chambers Lexus of Hingham responded

Thanks for choosing Herb Chambers Lexus of Hingham, Kenny! Kevin will appreciate the shoutout. See you next time!

August 24, 2024

Very helpful very respectful. service advisors are always very kind and helpful while I am there and the few times I have needed to speak with a technician they were also very po More

by Tyler746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Herb Chambers Lexus of Hingham responded

Tyler, we're delighted to hear that our team at Herb Chambers Lexus of Hingham has provided you with such positive service experiences. Thanks for choosing us and sharing your feedback!

August 23, 2024

Great job as always. Elijah explained what I needed to have done on my car. My car was ready as promised. Elijah is Terri’s. More

by Nanwillson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Marciello
Aug 26, 2024 -

Herb Chambers Lexus of Hingham responded

Nanwillson, we're delighted to hear that Elijah provided excellent service and kept you informed at Herb Chambers Lexus of Hingham. Thanks for the positive feedback!

August 22, 2024

The service was fantastic and I always feel like I am a valued customer whenever I’m there. More

by Sophie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Herb Chambers Lexus of Hingham responded

Sophie, we love hearing from our happy customers! Thanks for choosing Herb Chambers Lexus of Hingham—it's always our pleasure to assist you.

August 21, 2024

Excellent facility, excellent customer support, excellent service!, excellent snacks, (didn’t see any fresh muffins) The loaner interior could’ve use some cleaning. Over all Great Experience! More

by Skryz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Marciello
Aug 22, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the feedback! We're glad to hear that you had a great experience at Herb Chambers Lexus of Hingham. We'll take note about the loaner interior and work on improving it. Enjoy your day!

August 21, 2024

Herb chambers Lexus of Hingham is great. Kevin was excellent explaining everything I needed for the service. More

by Chingman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear Kevin provided excellent service at Herb Chambers Lexus of Hingham. Thanks for sharing your experience!

August 20, 2024

Great service, friendly atmosphere. Turn around time was great. Talisa is very friendly and explained everything.. More

by Gail Dorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Aug 21, 2024 -

Herb Chambers Lexus of Hingham responded

Gail, we're delighted to hear that Talisa and the team at Herb Chambers Lexus of Hingham provided you with excellent service. Thanks for sharing your experience!

August 19, 2024

Focused service advisor coupled with a video tour underneath the vehicle with a skilled mechanic.! Fantastic! More

by jdanis53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear you enjoyed the focused service and video tour at Herb Chambers Lexus of Hingham! Thanks for sharing your fantastic experience with us!

August 18, 2024

I like dealing with Tom because he knows my car best. I asked for him personally because he also explains things when I don’t understand. The place is clean and staffs are pleasant. More

by dollyarjunprince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Herb Chambers Lexus of Hingham responded

Dolly, we're glad to hear Tom provided you with excellent service at Herb Chambers Lexus of Hingham. Thanks for the kind words and support!

August 18, 2024

Im over 15 years a customer of Lexus almost every time they take my car for a service or anything else they’re always extremely excellent. More

by Alexandra.salon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa
Aug 19, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for being a loyal customer of Herb Chambers Lexus of Hingham for over 15 years! We're delighted to hear that our service has consistently met your expectations. We look forward to continuing to serve you with excellence in the future!

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