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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,334 Reviews

1,334 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 27, 2021

I have been using the Service Department of this dealership for more than seven years. It has given me consistent efficient services over those years. All the staff especially the Service Advisor ar More

by Happy dreamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

We really appreciate your years of business and your positive feedback! It is gratifying to know that our team always takes such great care of you and we look forward to seeing you next time. Thank you from all of us at Herb Chambers Lexus of Hingham!

July 27, 2021

I have been bringing my Lexus Hybrid SUB to Herb Chambers for service since I bought it at their Sharon dealership 13 years and 225,000 miles ago. It is in excellent condition and runs perfectly. They are gr More

by Peter Milewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for your dedication to Herb Chambers Lexus of Hingham! We are honored to be the ones you choose to help your vehicle stay in great running condition. Reviews like yours tell us we're doing our job right. See you next time, Peter!

July 27, 2021

Excellent service. Knowledgeable, responsive and helpful personnel, Exceptional customer experience from the time you drive in, Scott to the service manager Jon and final sign out. More

by ann.mckenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott. Ahmed Ruwaid
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the lovely feedback, Ann! We're so glad the Herb Chambers Lexus of Hingham team made your service visit a great one. Safe travels, and come back soon!

July 26, 2021

I visited Herb Chambers in Hingham for an oil change and saw Claudia. She was very pleasant, professional and accommodating. When I got my car they apologized for the wait but it wasn’t a big deal because I More

by Carmela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

We're delighted we could be of service, Carmela! Thank you for trusting Claudia and the Herb Chambers Lexus of Hingham team with your maintenance needs - we hope to see you again down the road!

July 23, 2021

Clean and friendly staff. No one in your face to try and sell you things or pressure to it. Service Rep was helpful and courteous at all times. More

by Hybrid450Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for leaving Herb Chambers Lexus of Hingham a review! We're thrilled to hear that our team impressed you with their service and we look forward to taking care of you next time!

July 23, 2021

Kevin was great to work with. He was very pleasant. I would definitely work with him again. He was very honest which I appreciated a lot More

by whirlydurvish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Sanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let Kevin know that you appreciate the help. If you ever need anything else, don't hesitate to come back and see us again!

July 22, 2021

Everyone is friendly and courteous. My car fell like a brand new car after the 10,000 mile complementary service that included wonderful cleaning inside and ou More

by dave.sheehan
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Herb Chambers Lexus of Hingham responded

Dave - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

July 22, 2021

Very professional. They took my car in for service before my scheduled appointment time and it was fixed quickly and I was not charged for the visit. More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Herb Chambers Lexus of Hingham responded

Deb - We are grateful to have you as a customer and are thrilled the Herb Chambers Lexus of Hingham team was able to take great care of you. Thank you for your support and we look forward to assisting you next time!

July 22, 2021

I’ve been going to this dealership for many years and I don’t see a lot of the familiar faces. There’s unusually long periods of hold times to get through to a representative More

by Mariana.ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Herb Chambers Lexus of Hingham responded

Mariana - We are so grateful for your years of business and your constructive feedback! Thank you from all of us at Herb Chambers Lexus of Hingham and safe travels until we see you again.

July 20, 2021

Very efficient and timely! Phone calls to keep me updated on progress. Never an issue to have a loaner car for customers like me who don’t let ke hanging around the dealership for hours More

by Ymk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Ymk responded

Ok

Jul 20, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly pass along your kind words. We look forward to your next visit!

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