Herb Chambers Lexus of Hingham - Service Center

Friendly staff. They gave a detailed estimate with all the problems that my vehicle had. They delivered the vehicle when they promised. A good experience overall. the problems that my vehicle had. They delivered the vehicle when they promised. A good experience overall. More

Tom took the time to talk with me about other service needs for a different car that I own other than the one that was being serviced needs for a different car that I own other than the one that was being serviced More

I have been going to this dealership since they opened. I am extremely satisfied with the service provided. Tom is professional, knowledgeable and courteous! I am a very happy customer! am extremely satisfied with the service provided. Tom is professional, knowledgeable and courteous! I am a very happy customer! More

They were very courteous and professional. My car is running beautifully. The car was cleared inside and out. Thanks Everything was done in a timely fashion. running beautifully. The car was cleared inside and out. Thanks Everything was done in a timely fashion. More

Greeted immediately on arrival. Checked quick and easy. Loaner right there. Work completed on time. Checkout quick and easy. My car waiting for me. Thanks Loaner right there. Work completed on time. Checkout quick and easy. My car waiting for me. Thanks More

The attention to details was excellent but but the customer service was even better. Parts had to be ordered that created a problem for me as far as picking up the car. The dealership was pro active i customer service was even better. Parts had to be ordered that created a problem for me as far as picking up the car. The dealership was pro active in finding a solution. Definitely my dealership of choice More

Kevin, at the service department, is superb. He listens to the client’s concerns and needs. He accommodates where necessary, keeps you informed of service status when your car goes in. He explains in detai to the client’s concerns and needs. He accommodates where necessary, keeps you informed of service status when your car goes in. He explains in detail any necessary work needed to be done to the vehicle. He returns client’s calls promptly. I drive 25 miles to Herb Chamber Lexus of Hingham, even though there is a Lexus dealership 3 1/2 miles away from where I reside. The staff in general is very helpful, respectful, eager to assist, even when you are not assigned to their roster. More

Always very pleasant and accommodating and attending to any request I might have. I hadn’t had service in over a year since I haven’t gone anywhere so I feel very good about getting my vehicle in tiptop s any request I might have. I hadn’t had service in over a year since I haven’t gone anywhere so I feel very good about getting my vehicle in tiptop shape. Tom was great explaining an issue about the cabin filter in the air conditioning. More

Friendly, helpful, shuttle ride. Checked on some marks on my car.Kevin was above and beyond helpful and friendly. Overall a wonderful experience for all aspects. my car.Kevin was above and beyond helpful and friendly. Overall a wonderful experience for all aspects. More

Just has my car detailed - looks like NEW! Great customer service! We love our lexus and their customer service!! Thankyou to Kevin and James for assisting my service! service! We love our lexus and their customer service!! Thankyou to Kevin and James for assisting my service! More