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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,233 Reviews

1,233 Reviews of Herb Chambers Lexus of Hingham - Service Center

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May 11, 2021

I purchased my vehicle here and have always had very good service. Easy to work with staff. Efficient and the service was completed in the allotted time. More

by Jhardi42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for being a loyal Herb Chambers Lexus of Hingham customer! We are delighted to hear that you enjoy your visits with us and appreciate your kind words about our team. Safe driving and we'll see you next time!

May 11, 2021

Service advisor, Kevin Chan was pleasant and knowledgeable. Scheduling my service was easy and the work was done in a reasonable amount of time. I have all my service’s done at this service cent More

by Bill S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Bill - We are grateful for your repeat business and happy to hear that you enjoyed your recent visit working with Kevin. Thank you so much for being a wonderful Herb Chambers Lexus of Hingham customer! We look forward to our continued relationship.

May 08, 2021

My experience at this place was great due to Claudia! She was very helpful, kind and informative. Overall a good experience and will continue to bring my car here. More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Herb Chambers Lexus of Hingham responded

Denise - thank you for posting about your wonderful experience with our team member, Claudia. It was a pleasure to have your business at Herb Chambers Lexus of Hingham!

May 08, 2021

Service and parts personnel, Claudia and Brooke were friendly and welcoming. They made for a great experience. The concierge for the service department as well. More

by psal912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! We are pleased to hear that Claudia and Brooke both took good care of you here at Herb Chambers Lexus of Hingham, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 08, 2021

Tom was very helpful when I explained my situation and he found a way to service my car for only the things it needed at the moment. More

by Middlestar
Customer Service
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Herb Chambers Lexus of Hingham responded

We're so glad to hear that Tom and the service team were able to accommodate your needs - that's our foremost concern here at Herb Chambers Lexus of Hingham! We appreciate you trusting us with the care of your vehicle and look forward to the opportunity to serve you again down the road. Drive safe!

May 05, 2021

Outstanding service all around. From when I called in to make an appointment and secure a loaner to Jon’s help in processing the paperwork, it was such a pleasurable experience. Thank you!! More

by Jacquie M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Herb Chambers Lexus of Hingham responded

Jacquie, we are thrilled that Jon and the team could deliver an excellent experience! Thank you for trusting Herb Chambers Lexus of Hingham with your business and your vehicle. We hope to welcome you back for your future services!

May 05, 2021

This Hingham Herb Chambers Lexi’s dealership is top shelf, excellent in every way... my service manager Tom is the best. The Sales people are very helpful and knowledgeable. More

by Pete
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adel Nasser
May 05, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Pete - thank you for the kind words! We're grateful to have earned your business here at Herb Chambers Lexus of Hingham and look forward to the opportunity to serve you again in the future. Drive safe and see you next time!

May 04, 2021

Thanks for the quick fix of the car and dropping off the car at the house. much appreciated the help and support. Regards Divya T More

by turagapurnadivya
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan and smith
May 05, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and if you ever need anything else, don't hesitate to give us a call or come back and see us again!

May 03, 2021

I needed my Mass. Auto Inspection.Herb Chambers Lexus IS I needed my Mass. Auto Inspection. Herb Chambers Lexus IS nearby. I called and they said no appointment necessary. I arrived on a Saturday morning More

by Joe.rocchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Herb Chambers Lexus of Hingham responded

Joe - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you again down the road!

April 30, 2021

This is the friendliest car dealership that I have ever been to. Kevin and Marcus are top notch!!!!! I love that even though I went in for the smallest thing, they washed and vacuumed my car!! Carolyn More

by Carolyn L.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Carolyn! We're so glad to hear you had a great experience with the service team here at Herb Chambers Lexus of Hingham. We appreciate your business and look forward to seeing you again next time!

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