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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,231 Reviews

1,231 Reviews of Herb Chambers Lexus of Hingham - Service Center

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May 19, 2021

I brought my Lexus RX 350 in for routine service Kevin was very professional and friendly. He listened to my concerns and assured me they’d be taken care of. He also gave me a time frame as I was going to More

by 60jmld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate the kind feedback! We strive to deliver a seamless and efficient service experience, and it is great that this was reflected in your time working with Kevin. Drive safely in your Lexus RX 350, and we hope to see you back at Herb Chambers Lexus of Hingham!

May 18, 2021

Great dealership. Good sales experiences and service on 2 cars has been terrific these past 6 years. Current service advisor is Claudia. Warranty issues and service always completed correctly and on tim More

by Ray F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Herb Chambers Lexus of Hingham responded

Ray, thank you for taking the time to leave us a review! We couldn't be happier to hear that Claudia and our team have taken such good care of you here at Herb Chambers Lexus of Hingham, and we will certainly pass along your kind words. We look forward to your next visit!

May 17, 2021

Top notch professionals in sales and service at Herb Chambers Lexus in Hingham, Ma. Outstanding service, received a loaner while service was being completed. Very happy with overall experience. More

by Michael Baldassarre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Herb Chambers Lexus of Hingham responded

Michael - your feedback means so much to us and we appreciate you taking the time to review Herb Chambers Lexus of Hingham! We're glad to hear that our team was so accommodating during each step and we look forward to serving you next time!

May 14, 2021

Great job! Everything promised was delivered timely , friendly and problem free. I will most definitely come here again! What a nice surprise to pick up My car and it was washed ! More

by SNN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

May 14, 2021

I have been here for about 22 years and I love the team in terms of sales and service. That's why I keep coming back and have already bought 3 Lexus's from them, I prefer the LS Models and they are always More

by BGTruthwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Burbine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Chahwan
May 14, 2021 -

Herb Chambers Lexus of Hingham responded

It's great to hear from you, Bob! We truly appreciate your longtime business and support and love to see so many kind words about our Herb Chambers Lexus of Hingham team. Thank you for mentioning Patrick, James, and Tom! Your recommendation means a lot to us and we look forward to our continued relationship.

May 12, 2021

Always helpful. Jon explained work to be done. No surprises. Service staff pleasant from drive in to exit. Great car wash included with service appointment More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Herb Chambers Lexus of Hingham responded

Julie, thank you for the review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let Jon and our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 12, 2021

I was seen on time for my appointment. Tom took very good care of me. I asked to speak with a tech person about the electronics and John was super!! More

by billgilbert25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Herb Chambers Lexus of Hingham responded

Bill - Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful experience working with John, Tom, and the team. Drive safely, and we hope to see you again at Herb Chambers Lexus of Hingham!

May 11, 2021

Jon coordinated my visit and it could not have gone more smoothly. Jon was attentive, respectful and capably answered my questions. He contacted me with an update and reviewed the findings. The center was c More

by patmbyrne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for the 5-star review of Herb Chambers Lexus of Hingham! It is great to hear that Jon took care of you during your last visit and we look forward to seeing you next time!

May 11, 2021

I purchased my vehicle here and have always had very good service. Easy to work with staff. Efficient and the service was completed in the allotted time. More

by Jhardi42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for being a loyal Herb Chambers Lexus of Hingham customer! We are delighted to hear that you enjoy your visits with us and appreciate your kind words about our team. Safe driving and we'll see you next time!

May 11, 2021

Service advisor, Kevin Chan was pleasant and knowledgeable. Scheduling my service was easy and the work was done in a reasonable amount of time. I have all my service’s done at this service cent More

by Bill S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Bill - We are grateful for your repeat business and happy to hear that you enjoyed your recent visit working with Kevin. Thank you so much for being a wonderful Herb Chambers Lexus of Hingham customer! We look forward to our continued relationship.

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