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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,401 Reviews
Call Service Center (781) 210-5200

1,401 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 09, 2021

The best service from beginning to end!!! Glad I chose this dealership to service my vehicle!!! More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
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Oct 11, 2021 -

Herb Chambers Lexus of Hingham responded

We love hearing from satisfied customers, Lisa! Thank you for the incredible feedback and for choosing Herb Chambers Lexus of Hingham - we hope to see you again next time!

October 09, 2021

Best dealership I’ve ever encountered . Informative, friendly honest service.I would recommend to my friends and family. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2021 -

Herb Chambers Lexus of Hingham responded

Bob, we are proud to have earned your recommendation! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. We look forward to assisting you again down the road!

October 07, 2021

Service was great . Kevin was great He went over Service was great . Kevin was great He went over everything with me and explained future service my car needed to keep in running in perfect conditi More

by junedelprete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2021 -

Herb Chambers Lexus of Hingham responded

We're always looking out for your best interest, June! We're always happy to provide you with a service plan that will keep your vehicle in prime condition. From Kevin and the Herb Chambers Lexus of Hingham team, thank you for trusting us with your automotive needs and safe travels on the road ahead!

October 05, 2021

All was well, agent helpful and knowledgeable. Just took 21/2 hours for oil change More

by Vapazidis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Report | Print
Oct 06, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for your review of Herb Chambers Honda in Boston. At this time we have staggered staffing hours, as well as longer than usual waiting times due to less staff. We apologize for any inconvenience this may have caused. I can assure you that customer service is truly a top priority of ours. If there is anything I can do for you please do not hesitate to let me know, and please reach out at your earliest convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

October 05, 2021

Everything went perfect. Called, made an appointment, Jared said it would be one hour, it was a few minutes less. My problem fixed. Perfect. Andrew was very helpful as I could not find my paper work. More

by Faye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared and Andrew
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Oct 05, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you so much for taking the time to write Herb Chambers Lexus of Hingham a positive review! We are happy to hear your services were taken care of by Andrew to your liking. Our service team strives to provide quick service, and your review is validating to us all. We'll see you next time!

October 05, 2021

Tom was great, friendly and provided Excellent service. And the car was washed done quickly. More

by jkvinci88
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2021 -

Herb Chambers Lexus of Hingham responded

We are thrilled that our team provided such efficient, thorough service! Thank you for coming to Herb Chambers Lexus of Hingham and for sharing your kind words about Tom. We hope to see you again!

October 04, 2021

Great service. Every is on time. Very friendly people. Will recommend this dealership on other people More

by AnnA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2021 -

Herb Chambers Lexus of Hingham responded

Ann, we love hearing that you are satisfied with the efficiency and the care our service team provided during your visit. It means so much that you'll recommend Herb Chambers Lexus of Hingham, and we hope next time you require maintenance, you'll think of us again!

October 03, 2021

Fantastic experience over and beyond. Car detailing made my 2014 look brand new highly recommend More

by Desimonebuildco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Report | Print
Oct 04, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

October 02, 2021

Customer service is OK.The wait time to greet Drivers are longer. Scheduled for oil service and it took more than 2 hours wait More

by Peri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2021 -

Herb Chambers Lexus of Hingham responded

Peri, thank you for this feedback. We apologize for your visit taking longer than we anticipated and assure you that we will work towards improving our efficiency in the future. If there is anything more we can do to assist you or help make things right, please don't hesitate to reach out. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

October 01, 2021

Wonderful dealership and wonderful service department. Always a pleasure having my Lexus serviced by Tom Mccafferty. More

by acbaillie2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2021 -

Herb Chambers Lexus of Hingham responded

The pleasure is all ours at Herb Chambers Lexus of Hingham! We'll be sure to pass on your kind words to Tom, and he'll be happy to hear them. Many thanks for supporting us with this great review, and we hope we'll see you again soon!

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