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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,401 Reviews

1,401 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 13, 2021

I’m always satisfied with the level of service I receive from Herb chambers of Hingham. They are courteous and professional More

by Lilian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Herb Chambers Lexus of Hingham responded

Lilian, thank you for taking the time to share! We appreciate your support and are happy to hear that you are so confident in the Herb Chambers Lexus of Hingham team to get the job done. Drive safely, and we hope to see you back!

October 13, 2021

Service was great. It would be nice if we could schedule service online without issues. More

by Kjm123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Oct 13, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for providing us with feedback on your experience. We will look into your concerns and see what can be done to provide a more seamless booking experience. We're glad your actual service was a success and hope you'll visit Herb Chambers Lexus of Hingham again next time you require automotive care!

October 13, 2021

Professional and courteous personnel from advisor to front office. And good free car wash too. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Herb Chambers Lexus of Hingham responded

We are delighted the Herb Chambers Lexus of Hingham team could make your experience a success from start to finish. Thanks for stopping by for your service needs, Paul!

October 12, 2021

Another terrific service - Kevin answered my questions and helped me with a plan despite driving less than 4,000 miles since my September of 2020 appointment. - car looks beautiful also with a great deta More

by RLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with Kevin and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

October 12, 2021

Always attentive to the customer and fully understands the issues. I can always count on Tom to get my job done on schedule and at the expected estimate. More

by Jmurphyhia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for putting your trust in Tom and our team! We are thrilled that you are always so well taken care of and your five-star feedback means a lot to us. See you next time at Herb Chambers Lexus of Hingham!

October 12, 2021

Excellent service. Tom was very helpful and straightforward. Gave thorough explanations of the entire process. More

by Dave69509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Herb Chambers Lexus of Hingham responded

Dave - We love to see positive customer feedback and are so glad that you received excellent service from Tom. Thank you so much for rating Herb Chambers Lexus of Hingham five stars! We look forward to your next visit with us.

October 11, 2021

I always bring my car to this Lexus! Amazing, friendly and accommodating services. Always willing to help when in a crunch More

by Priya.hippolyte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared , Roberto Sanna, Claudia Melgarejo, Jon Seekins
Oct 11, 2021 -

Herb Chambers Lexus of Hingham responded

Priya, we're so glad that you rely on the Herb Chambers Lexus of Hingham team for friendly and accommodating service. It's truly our pleasure to help you with your automotive needs, and we hope we'll see you again down the road!

October 10, 2021

The staff are professional, friendly, helpful and punctual. The facility is always clean, as is my car upon completion of service More

by Lorraine’sLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Seekins
Oct 10, 2021 -

Herb Chambers Lexus of Hingham responded

Lorraine, we're glad to hear our team's efforts to go above and beyond are so appreciated! We're so grateful that you've put your trust in Herb Chambers Lexus of Hingham, and we hope you'll continue to do so down the road!

October 10, 2021

Kevin is amazing!!!! I came to dealership with some questions regarding mechanical state of my car and I was looking for advice! I am very grateful that Kevin was my service advisor! Kevin understood More

by Ihar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us, Ihar! We appreciate your support and are thrilled to hear that Kevin delivered such an outstanding service experience. Drive safely, and we hope to earn your business again at Herb Chambers Lexus of Hingham!

October 09, 2021

Always a pleasure to work with Tom! He is very Always a pleasure to work with Tom! He is very professional and always very accommodating. More

by joancryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for your continued business and your confidence in Tom! We are thrilled that you are always so well taken care of here at Herb Chambers Lexus of Hingham and we look forward to seeing you again. Have a wonderful day!

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