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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,401 Reviews

1,401 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 19, 2021

The Service is good. Jonathan is very friendly and nicely. Highly recommendation. Thank you very much More

by Kelly Vuong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Oct 20, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Kelly, thanks for the great review! We're glad that Jonathan was friendly and kind! We will see you again next time.

October 19, 2021

We receive the BEST Customer Service at Herb Chambers in Hingham!! This car is my second Lexus and will never buy anything but Lexus again. More

by katzwinks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Oct 19, 2021 -

Herb Chambers Lexus of Hingham responded

Customer service is our priority so we are thrilled to see this feedback. Thank you so much for being a loyal Herb Chambers Lexus of Hingham customer! We look forward to our continued relationship.

October 19, 2021

I was first greeted by Scott in the bay; very personable and I went to see John and again very personable. I then saw Kevin who explained what had t be done to get my inspection sticker; that was painful to More

by Ja.charness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott who greeted me, Jon Seekins
Oct 19, 2021 -

Herb Chambers Lexus of Hingham responded

We apologize you found our pricing to be unreasonable. We do everything we can to provide excellent value to our guests, and I would be glad to discuss your charges directly, or any other points of dissatisfaction you may have. Don't hesitate to contact me, if you are interested. Otherwise, I wish you all the best and thank you for taking your business to Herb Chambers Lexus of Hingham. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

October 18, 2021

Exceptional service and staff. Wait was minimum My Exceptional service and staff. Wait was minimum My service advisor Jon was very knowledgeable And extremely helpful. More

by Jc2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Seekins
Oct 18, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Jon. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!

October 18, 2021

Tom, as usual, provided excellent service and communication. He is one of the main reasons I return from the Cape for service. Tom has always been responsive, cooperative and has provided outst More

by jdriscoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for taking a moment to review us. We're happy to hear that Tom was such a pleasure to work with during your service visit and we look forward to seeing you next time! - Herb Chambers Lexus of Hingham

October 17, 2021

Jared was very very helpful!! He explained everything in detailed and was very pleasant ! Thank you 😊 More

by Baby girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Melgarejo
Oct 17, 2021 -

Herb Chambers Lexus of Hingham responded

We're thrilled to see that Jared made your experience great! Thanks for supporting Herb Chambers Lexus of Hingham and we hope to see you again soon!

October 14, 2021

It is always a pleasant experience doing business with Herb Chambers Lexus, they go above and beyond for their customers! I went in for a maintenence check after having a very minor mishap with my car to More

by eileen dowie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Eileen - It means so much that you would say our team goes "above and beyond." We were glad to assist with these repairs and love to know that you drove home from Herb Chambers Lexus of Hingham a happy customer. Thank you for your support!

October 14, 2021

Herb Chambers does an excellent job, very detail oriented and responsive value added customer service. More

by car dealer rating
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Herb Chambers Lexus of Hingham responded

John, we really appreciate your support here at Herb Chambers Lexus of Hingham! Thank you for your business and your five-star feedback. We hope to welcome you back for your future service needs!

October 14, 2021

Many thanks to Lexus of Hingham. The team is always a pleasure to deal with, efficient and professional. Thanks again got a great experience! More

by Smtedeschi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Herb Chambers Lexus of Hingham responded

Hearing you have such confidence in our team truly makes our day. Thank you for taking the time to share and for being a valued client here at Herb Chambers Lexus of Hingham!

October 14, 2021

Friendly, professional and effective service. My concern was quickly diagnosed and the solution was applied quickly. More

by johnewalsh14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Oct 15, 2021 -

Herb Chambers Lexus of Hingham responded

It is our pleasure to assist, John! Thank you for taking your service needs to Herb Chambers Lexus of Hingham and for sharing your kind feedback - we hope to see you again next time!

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