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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,401 Reviews

1,401 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 30, 2021

Very professional and accommodating. Always feel very confident in the work they perform on m More

by Lindy543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Burbine
Oct 30, 2021 -

Herb Chambers Lexus of Hingham responded

We are always happy to help! Thanks for supporting Herb Chambers Lexus of Hingham!

October 30, 2021

Tom did an excellent job as my advisor.I had a list of Tom did an excellent job as my advisor. I had a list of requests, he came out to the car with me to make sure he saw and understood what I meant. Got More

by Almcchesney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a, bought car in Watertown
Nov 01, 2021 -

Herb Chambers Lexus of Hingham responded

We're pleased that Tom was great to work with. It makes us happy that he could take care of all your needs. See you again next time here at Herb Chambers Lexus of Hingham!

October 30, 2021

Wonderful staff to deal with. Everyone is very helpful and very kind . I would give 10 stars! More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Duddy
Nov 01, 2021 -

Herb Chambers Lexus of Hingham responded

Cynthia, we are thrilled that you had such a positive experience working with our team! Seeing your five-star review makes our day and we hope to welcome you back to Herb Chambers Lexus of Hingham in the future. Thank you!

Nov 01, 2021 -

Cynthia responded

I will always have my car service at your dealership as well as purchasing a new vechicle.

October 26, 2021

Ask for Jared and he will get the job done. If I dealt with Jared initially this rating would have been a 5 More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
Oct 26, 2021 -

Herb Chambers Lexus of Hingham responded

Eric, this shoutout of Jared is wonderful and we're pleased that he was so great to work with. We appreciate your feedback and if we can help you in the future, please let me know. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

October 25, 2021

Great helpful staff and nice location. Tom is always willing to work with us keeps us informed about the work on the car. More

by kulinshahmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for the great review of Herb Chambers Lexus of Hingham! We're happy that Tom works hard to take care of your vehicle. See you again next time!

October 24, 2021

Very efficient and focused on the owners problems . Easily explained to the owner the work that was done . More

by Flhorgan
Customer Service
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Herb Chambers Lexus of Hingham responded

We are always happy to help you out! Thanks for supporting Herb Chambers Lexus of Hingham!

October 23, 2021

Kevin was knowledgeable and helpful. I had another issue with the rear bumper sensors that I am handling with Kevin’s advice. He did a good job. More

by Dstubby2000Dansull
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dealt with Kevin and the woman who process my bill.
Oct 25, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share! We appreciate your support and are happy to hear that Kevin delivered such a successful service experience. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!

October 21, 2021

Dealer installed 4 new tires and alignment. My service rep Jared was truly outstanding. He would be the reason to return to Lexus of Hingham More

by jamiepi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Cohen in Service
Oct 21, 2021 -

Herb Chambers Lexus of Hingham responded

Jared will be elated to hear that his outstanding service is the reason you plan to return to Herb Chambers Lexus of Hingham! We're grateful that your service needs brought you to our door, and we look very forward to working with you in the future!

October 20, 2021

Dealership is clean, friendly, knowledgeable and very professional. I’ve always had a good experience there. More

by Rfaich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Oct 21, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share! We appreciate your support and are happy to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

October 19, 2021

Good experience whenever I bring my car in for service. Timely and courteous interaction with staff More

by Guercie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 19, 2021 -

Herb Chambers Lexus of Hingham responded

We're so pleased we could deliver a great service experience for you. Please let us know if there is anything else we can do for you down the road. Take care! - Herb Chambers Lexus of Hingham

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