Back

Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,401 Reviews

1,401 Reviews of Herb Chambers Lexus of Hingham - Service Center

Sort by
November 17, 2021

I've been servicing my LS with James at Hingham Lexus for several years. I highly recommend to service your Lexus with James you will not be disappointed. More

by LS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Burbine
Nov 18, 2021 -

Herb Chambers Lexus of Hingham responded

We really appreciate the great review of Herb Chambers Lexus of Hingham! Thanks for trusting our team to take care of your Lexus.

November 17, 2021

herb Chambers, and Tom McCafferty, are always helpful & reliable. Tom follows through & keeps me posted. The work is always performed well, as promised. The valet service is fabulous! More

by mefeller23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with Tom and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

November 12, 2021

Very responsive and accommodating! Excellent service. Great use of loaner car. Made the service easily accessible More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Herb Chambers Lexus of Hingham responded

Mary, thank you for taking the time to share! We appreciate your support and are happy to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

November 11, 2021

Always outstanding service. Tom McCaffrey is always a pleasure to work with and so helpful and supportive. He always explains what needs to be done and then if the service dept. find something else that More

by ccop312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for leaving Herb Chambers Lexus of Hingham this great review! We appreciate the kind words about Tom. It's wonderful that he always explains things well and is helpful and professional.

November 10, 2021

Great experience overall. Service and parts ( especially Tom ). Over and above what what I expected. More

by Willy D.
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Herb Chambers Lexus of Hingham responded

What wonderful feedback, Willy! Thank you from all of us here at Herb Chambers Lexus of Hingham. We wish you safe and happy driving.

November 10, 2021

Excellent service and dealing with Tom is fantastic. He is very professional.,courteous, and very caring. Everyone I dealt with was very friendly. Overall- service was excellent More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Carol! Thank you for taking the time to let us know about your wonderful service experience with Tom. It's great to hear that your visit went off without a hitch. Please let us know next time the Herb Chambers Lexus of Hingham team can be of service. Take care!

November 10, 2021

Excellent service.Johnathan also excellent Never a Excellent service. Johnathan also excellent Never a problem at this dealer, would recommend. They do not try to sell something you do not need Gr More

by skyking227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Nov 11, 2021 -

Herb Chambers Lexus of Hingham responded

Honest, courteous, and straightforward client care is what we strive to deliver. Thank you for the fantastic review - we look forward to seeing you back again next time!

November 09, 2021

Our service advisor, Tom McCafferty, is the most helpful and informative that we have ever had. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Herb Chambers Lexus of Hingham responded

David-- thanks for giving Tom a shoutout for how helpful and knowledgeable he was! From the Herb Chambers Lexus of Hingham team, thanks for your business!

November 08, 2021

The service was great. Repairs are done promptly and they keep you informed on what needs to be fixed More

by Ryangconlon
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Herb Chambers Lexus of Hingham responded

We're glad we're providing the prompt and effective service we aim for, Ryan! Thank you for the outstanding review and for choosing Herb Chambers Lexus of Hingham!

November 06, 2021

Herb chambers lexus of hingham is the best place to buy a vehicle, they will treat u like family. I love this place an wouldn't considering going anywhere else More

by Teda203tada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Nov 07, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

...
111
...