Back

Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,398 Reviews

1,398 Reviews of Herb Chambers Lexus of Hingham - Service Center

Sort by
January 04, 2022

Excellent customer service, prompt, efficient and polite. Service manager Jonathan great personality and attention to detail More

by Metermaid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Jonathan and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

January 03, 2022

Always excellent customer service provided and everyone that helps me is very professional and quite helpful More

by Lilian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Jan 03, 2022 -

Herb Chambers Lexus of Hingham responded

Reviews like these make our day, Lilian! Thank you so much for supporting Herb Chambers Lexus of Hingham!

January 01, 2022

Great service at a customer oriented Lexus dealership. Super efficient staff, but also thoughtful and courteous… so glad we have this place for our cars to be serviced! More

by tarsi02.bookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Jan 03, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We appreciate your business and are happy to hear that you are so confident in the Herb Chambers Lexus of Hingham team to get the job done. Drive safely, and we hope to see you back!

January 01, 2022

Fantastic professional place. I had felt high class in there. Good customer service. Can’t thank enough! More

by Ash.0621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Sanna, Claudia Melgarejo, Jon Seekins
Jan 03, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you so much for the glowing review! We're delighted that you were able to have a successful experience from start to finish with the Herb Chambers Lexus of Hingham team. Drive safely!

December 31, 2021

All went as planned in time was told, the only thing I noticed was some areas were not clean, like the service counter where they use to serve food More

by cmorris421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Jan 03, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are happy to hear that you had a successful service experience working with the team. With regard to the rest of your feedback, we are always looking for ways to improve for our guests and will be sure to work towards improving our practices in the future. If there is anything more I can do to assist you or better your visit, please feel free to reach out. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

December 30, 2021

Service estimate was accurate, service rep Jonathan was efficient and extremely helpful, service time was shorter than I anticipated. I was offered a loaner which I ultimately did not need. Also I had chec More

by Sfodb521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Dec 30, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing this feedback about your experience with our service team. We are so glad that Jonathan provided informative care and that you got back on the road in a timely manner. Enjoy your day! - Herb Chambers Lexus of Hingham team

December 29, 2021

Very prompt and courteous. All concerns were taken care of. Wonderful waiting area. Comfortable and coffee was good. More

by Gfrooney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Dec 29, 2021 -

Herb Chambers Lexus of Hingham responded

We're glad we could handle all your questions and concerns! Thank you for reviewing Herb Chambers Lexus of Hingham, and be in touch if there's anything else we can do for you!

December 29, 2021

Quick, efficient servicing; as soon as I pulled in for my appointment, someone came to meet me and began checking my information; although busy, servicing progressed quickly; courteous servicing from everyon More

by Paul T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren (did not get her last name): excellent intake and information review
Dec 29, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Paul - We are delighted that we could earn your business and your five stars! Thank you for trusting the Herb Chambers Lexus of Hingham team to get the job done right, we hope to have the opportunity to assist you again down the road.

December 28, 2021

Very efficient , smooth process . Communication was excellent , service was done in a timely manner . Very happy More

by dennis_oberholzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Sanna, Claudia Melgarejo
Dec 29, 2021 -

Herb Chambers Lexus of Hingham responded

We're happy that you're happy, Dennis! Thank you for the wonderful review and for trusting Herb Chambers Lexus of Hingham with the job! We hope to see you again.

December 27, 2021

Good service nice people not to long of a wait and having a good time with the new car More

by Lennywetterberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Dec 27, 2021 -

Herb Chambers Lexus of Hingham responded

We are so happy to see this positive feedback! Thank you for trusting your business with Herb Chambers Lexus of Hingham.

...
106
...