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Herb Chambers Lexus of Hingham - Service Center
Hingham, MA
1,514 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,514 Reviews of Herb Chambers Lexus of Hingham - Service Center
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September 27, 2025
On time. Kept me posted. Very pleasant and respectful staff. Comfortable environment. Very clean bathroom facilities Kept me posted. Very pleasant and respectful staff. Comfortable environment. Very clean bathroom facilities More
by buckleybarbara8
Employees Worked With
September 25, 2025
Always excellent service and would highly recommend. My service representative is great and very helpful as well as friendly. My service representative is great and very helpful as well as friendly. More
by Lisa
Employees Worked With
September 25, 2025
Great experience. Talisa was exceptional in communicating timeframes and costs. Appreciated informative video. Thank you. Talisa was exceptional in communicating timeframes and costs. Appreciated informative video. Thank you. More
by Jeff
Employees Worked With
September 22, 2025
I waited for 4 hours for my service which should only take 90 mins for repair. I wish my old service member Kevin Chan is still around for his reliability and spot on timeliness. Working with James Welch take 90 mins for repair. I wish my old service member Kevin Chan is still around for his reliability and spot on timeliness. Working with James Welch in Hingham Lexus is one of my worst experience. More
by Rolandcheng26
Employees Worked With
James welch
September 21, 2025
Tom was extremely helpful during the recent service of my Lexus. He also got the service done in a timely manner and explained the additional service recommend. I was very pleased. Lexus. He also got the service done in a timely manner and explained the additional service recommend. I was very pleased. More
by Wendybarker
Employees Worked With
September 14, 2025
Great experience. We would highly recommend this dealership. Working with Cossette was a pleasure. They were very accommodating and were willing to valet our car over We would highly recommend this dealership. Working with Cossette was a pleasure. They were very accommodating and were willing to valet our car over 50 miles! More
by nubs.scurvy3x
Employees Worked With
Cosette
September 13, 2025
Thomas was very informative, pleasant and professional; he provided updates about next steps and wait time. Bill (service technician) kindly provided me with suggestions re navigating my driver's seat/stee he provided updates about next steps and wait time. Bill (service technician) kindly provided me with suggestions re navigating my driver's seat/steering wheel position for comfort/safety. Overall a very positive experience. Thank you. More
by Catherine
Employees Worked With
September 12, 2025
As always, my experience at Lexus of Hingham and Talisa was excellent. They explained what service would be done and how long it would take. I also had my car detailed -- came out looking brand new!! was excellent. They explained what service would be done and how long it would take. I also had my car detailed -- came out looking brand new!! More
by baileyjgl
Employees Worked With
September 12, 2025
We had our car towed from 70 miles away as it was the closest dealer. Cosette from the service department was very helpful and kept me informed of a diagnosis and progress. closest dealer. Cosette from the service department was very helpful and kept me informed of a diagnosis and progress. More
by m.schnipper
Employees Worked With
Cosette
