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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,392 Reviews

1,392 Reviews of Herb Chambers Lexus of Hingham - Service Center

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April 12, 2025

Always great service! Talisa is very professional and works hard to please. It was a pleasure to get my 90K checkup, especially because my extended warranty covered all More

by louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
Apr 14, 2025 -

Herb Chambers Lexus of Hingham responded

Louise, we're delighted to hear that Talisa provided you with exceptional service at Herb Chambers Lexus of Hingham. It's great to know your 90K checkup went smoothly and was covered by your extended warranty. Thank you for sharing!

April 11, 2025

Sales and service team are great. Talisa is the best! I would definitely recommend using Herb Chambers Hingham More

by jmammone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
Apr 14, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Talisa and the team at Herb Chambers Lexus of Hingham provided you with a great experience. Thank you for recommending us!

April 10, 2025

Tom McCafferty and everyone I spoke with (including driver) were outstanding and professional ! Thank you More

by Lex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Herb Chambers Lexus of Hingham responded

Lex, we're delighted to hear that Tom and the team at Herb Chambers Lexus of Hingham provided you with outstanding service. Thank you for sharing your experience!

April 09, 2025

The service advisor Joshua A. is great service advisor. Above and beyond. We are grateful More

by Jd.PhD.2togo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua A.
Apr 09, 2025 -

Herb Chambers Lexus of Hingham responded

We are so happy that Joshua and our Herb Chambers Lexus of Hingham team earned your 5 stars. Thanks!

April 09, 2025

Service at Herb Chambers Lexus in Hingham is always excellent. This service to replace tires was no exception. Service Rep, Tom McCafferty, is very professional, knowledgeable and easy to work with. More

by Robert_Helt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Herb Chambers Lexus of Hingham responded

Robert, thank you for your continued trust in Herb Chambers Lexus of Hingham! We're delighted to hear that Tom and our team have consistently provided excellent service over the years. We look forward to serving you again soon!

April 08, 2025

Fantastic service throughout from the first phone call to delivery of my car. Each person carefully listened and responded with care. Thomas Mcafferty was especially helpful. More

by shirlgord
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

shirlgord responded

Eric Castilio was also very helpful and was sure to have my concerns addressed.

Apr 08, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear about your fantastic experience at Herb Chambers Lexus of Hingham! It's great that Thomas Mcafferty and the team provided attentive service from start to finish. Enjoy your new car, and thank you for choosing us!

April 08, 2025

Tom was wonderful. Very helpful, informative and friendly. He always takes very good care of me-one of the reasons that I go there. More

by Mary Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Herb Chambers Lexus of Hingham responded

Mary Lou, we're delighted to hear that Tom consistently provides you with excellent service at Herb Chambers Lexus of Hingham. Thank you for your kind words and continued trust in us!

April 07, 2025

Easy to work with and timely emergency service. Had a problem that turned out to be not easily reproduceable. Although the problem(s) could not be reproduced or fixed the service team worked on t More

by Mr. G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Herb Chambers Lexus of Hingham responded

We're glad to hear that our service team at Herb Chambers Lexus of Hingham was able to assist you with your emergency needs, even if the issue wasn't easily reproducible. We appreciate your patience and trust in us!

April 06, 2025

Service was great and fast and the thing they also gave you a quick wash More

by Andre Constant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Apr 07, 2025 -

Herb Chambers Lexus of Hingham responded

There is nothing better than a great review. Thanks for giving Herb Chambers Lexus of Hingham your business, Andre!

April 03, 2025

Thomas takes ownership of the entire process. Very knowledgeable and on top of his business More

by nsanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for leaving Thomas and Herb Chambers Lexus of Hingham a five-star review! We appreciate your business.

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