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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,440 Reviews

1,440 Reviews of Herb Chambers Lexus of Hingham - Service Center

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June 08, 2025

The service was exceptional. James was great All my needs were met. The hospitality was amazing. More

by Nsein76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
June 07, 2025

5 star service all around from James Welch. Highly recommended if you need service on your Lexus. More

by Schneiderlimose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
June 06, 2025

Tom M. Service department of Herb Chambers Lexus Hingham is the best. He explains everything in detail, he offers his honest opinion when I ask and thoroug More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen from the valet department is great!
Jun 06, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with Tom and the service department at Herb Chambers Lexus of Hingham! We're delighted to know that his detailed explanations and honest opinions have earned your trust. We look forward to assisting you again in the future!

June 06, 2025

I have only ever had HC Lexus service my vehicle. The customer, service dept and technicians have always done their best to make sure my RX350 is running as the day I got her. Really appreciate their More

by lena.p.bourque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Marciallo
June 05, 2025

Outstanding service with a smile. From the Service coordinator to the customer service administrator, virtually seamless, easy, pleasant, efficient operation. More

by patlaidler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you had such a seamless and pleasant experience with our team at Herb Chambers Lexus of Hingham. Thank you for recognizing the efforts of our service coordinator and customer service administrator! We look forward to serving you again in the future.

June 05, 2025

Just finished our second maintenance service at Herb Chambers of Hingham and we are very pleased. No hype, no muss, no fuss appointment. Love the video inspection report you get. The service rep gave u More

by dirkdreadmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Salvador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive experience with Herb Chambers Lexus of Hingham! We're delighted to hear that our team provided a seamless and friendly service, complete with the video inspection report. We look forward to serving you again in the future!

June 04, 2025

Excellent service all around & super appreciated that they cleaned off the pollen & beach sand, made my day! More

by Michelle S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette was so helpful & friendly. Thank you for the excellent service!
Jun 04, 2025 -

Herb Chambers Lexus of Hingham responded

Michelle, we're delighted to hear that our team at Herb Chambers Lexus of Hingham could make your day with excellent service and a clean car! Thanks for sharing your experience.

June 04, 2025

Great service. Prompt updates. Nice people. Definitely my dealer for future service and purchase of new vehicles. More

by JERRYRAGOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jun 04, 2025 -

Herb Chambers Lexus of Hingham responded

Jerry, we're delighted to hear that you had a great experience with our team at Herb Chambers Lexus of Hingham. We look forward to assisting you with future services and purchases!

June 04, 2025

I would like to express my gratitude to Thomas MCcafferty a service advisor, who went above and beyond to make my maintenance service visit wonderful. Thomas was professional and friendly answered all my i More

by ton1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive experience with Thomas at Herb Chambers Lexus of Hingham! We're delighted to hear that he provided exceptional service and made your maintenance visit smooth and comfortable. We appreciate the feedback and look forward to serving you again in the future!

June 03, 2025

As per usual, consistently excellent service. Talisa is a gem! It's the only place I go to buy cars and have them serviced. More

by drbev11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for your continued trust in Herb Chambers Lexus of Hingham! We're delighted to hear that Talisa and our team consistently provide excellent service. We look forward to serving you again soon!

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