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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,314 Reviews

1,314 Reviews of Herb Chambers Lexus of Hingham - Service Center

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January 01, 2025

I had routine service completed and it was done quickly and the customer service was great. More

by danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Herb Chambers Lexus of Hingham responded

Thanks so much, Danielle. We look forward to your next visit to Herb Chambers Lexus of Hingham!

January 01, 2025

My special thanks to Cosette Yungton. She demonstrated a high level of customer service, professionalism and knowledge. More

by gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette Yungton
Jan 02, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Cosette provided exceptional service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience with us, Gene!

January 01, 2025

Thank you Thomas. Good job thank you for your service. I didn’t make an appointment. But he still let me do the walk in service. Thank you. More

by sumkuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Thomas was able to accommodate your walk-in service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience, and we look forward to assisting you again in the future!

December 27, 2024

Always fantastic service with much attention to detail. Every person start to finish focused on the customer and service, Best dealership I’ve ever dealt with. More

by dottib33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jailson Andrade
Dec 30, 2024 -

Herb Chambers Lexus of Hingham responded

Dotti, we're delighted to hear that you had such a positive experience with our team at Herb Chambers Lexus of Hingham. Thank you for recognizing our commitment to customer service and attention to detail!

December 27, 2024

So professional and timely and they washed my car too. Easy to get my inspection sticker More

by kinnealeyellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea
Dec 30, 2024 -

Herb Chambers Lexus of Hingham responded

We love seeing 5-star reviews here at Herb Chambers Lexus of Hingham. Thanks, Ellen!

December 26, 2024

Top notch service from HCL. Elija is a great communicator. Straight to the point and responds well to concerns/feedback. You are in good hands at HCL. More

by First Time Lex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elija Marcello
Dec 26, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Elija provided top-notch service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience and trusting us with your needs!

December 23, 2024

As always, the service on my Lexus was well done. Staff is very professional and great to work with. I would recommend Herb Chambers Lexus to anyone. More

by Robert_Helt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Herb Chambers Lexus of Hingham responded

Robert, thank you for recommending Herb Chambers Lexus of Hingham! We're delighted to hear that our team provided professional service on your Lexus. We look forward to assisting you again in the future!

December 21, 2024

Cosette was pleasant and professional to deal with on the phone before my appointment and during the service visit. My car took a little longer than predicted, but she checked in with me regularly and it was More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
Dec 23, 2024 -

Herb Chambers Lexus of Hingham responded

Joe, we're delighted to hear that Cosette provided you with such attentive service at Herb Chambers Lexus of Hingham. We appreciate your patience and are glad the experience was a positive one for you! Thank you for sharing your feedback!

December 20, 2024

It was great experience with Cosette and James for my recent visit at Herb chambers Explained issue/estimate in detail and provided fanatical customer experience More

by Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
Dec 23, 2024 -

Herb Chambers Lexus of Hingham responded

Shah, we're delighted to hear that Cosette and James provided you with a fantastic experience at Herb Chambers Lexus of Hingham. Thank you for sharing your positive feedback!

December 18, 2024

Although I had an appointment because I added tasks they simply gave me a loaner for the night. Everything was fixed by the next day. So friendly and accomodating More

by capiacente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that our team at Herb Chambers Lexus of Hingham was able to accommodate your needs and provide a loaner vehicle. Thank you for sharing your positive experience, and we're glad everything was resolved promptly!

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