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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,719 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,719 reviews

October 16, 2023

McLee helped me when I drove in today for an inspection sticker (no appointment) and he couldn’t have been more helpful. I waited for only about 50 minutes and was then on my way (with my car washed)!! More

by Amy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McLee?
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Oct 17, 2023 -

Herb Chambers Lexus of Hingham responded

Amy, it's great to know McLee was able to assist you promptly and efficiently at Herb Chambers Lexus of Hingham. Thank you for your support!

October 13, 2023

Excellent service from the moment I was greeted by Scott in the service bay through my close out call with Kevin. I highly recommend! More

by Nicoledurocher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott ??????????
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Oct 16, 2023 -

Herb Chambers Lexus of Hingham responded

Nicole, we're so glad to know you had an excellent service experience with Scott and Kevin at Herb Chambers Lexus of Hingham. Thanks for the high recommendation!

October 13, 2023

Scheduled tire rotation and oil change. Quick efficient on time. Always. Thank you Kevin for being kind. Much appreciated. More

by patricemcdermott13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Herb Chambers Lexus of Hingham responded

Patrice, it's great to know that Kevin and our team at Herb Chambers Lexus of Hingham were able to provide you with efficient service. We appreciate your kind words!

October 12, 2023

Thank you Kevin Chan for a great consistent service! Appreciate your help! See you again soon! More

by Simons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for being a fantastic Herb Chambers Lexus of Hingham customer! Kevin is certain to appreciate the shoutout. See you next time!

October 12, 2023

I was very pleased they found rodent damage to my car and alerted me, as well as taking care of it. More

by hicksmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
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Oct 13, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with our amazing team at Herb Chambers Lexus of Hingham! Have a great day!

October 11, 2023

Mark is a highly competent sales person who made our used car purchase experience stress-free. He clearly explained our options, and gave us room to make our decision. His communication through the purchas More

by carbrubar
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for sharing your stellar review with us! We're thrilled that Mark was able to explain all of your options and ensure you felt confident in your decision. Our team at Herb Chambers Lexus of Hingham wishes you safe and happy miles ahead - congrats!

October 10, 2023

The service was fantastic very friendly and was informed if any work needed to be done on my vehicle. More

by SE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mclee
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Oct 11, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a fantastic experience with our service team at Herb Chambers Lexus of Hingham. We always aim to keep our customers informed about their vehicles. Thanks for the positive review!

October 09, 2023

Had an oil change completed at time of promise including car wash. Jim was excellent to work with. More

by b15surfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
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Oct 09, 2023 -

Herb Chambers Lexus of Hingham responded

We are glad that Jim delivered excellent service and that you enjoyed your visit to Herb Chambers Lexus of Hingham. Thanks for the five-star review!

October 09, 2023

The entire experience was exceptional from the moment we were greeted by Jano through the test drive with Sammy. We did not feel pressure to buy from Sammy. Actually the best car purchase process we ever ex More

by Tony
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jano Letaif, Sammy Loji
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Oct 10, 2023 -

Herb Chambers Lexus of Hingham responded

Tony, we're delighted to know that Jano and Sammy made your car-buying experience at Herb Chambers Lexus of Hingham exceptional. We appreciate the feedback about our service contracts - it's always helpful for us to understand where we can improve. Enjoy your new ride!

October 09, 2023

I had the pleasure working with Connor Lewis and his team. They were able to set expectations and offer careful guidance when purchasing a car. I ended up purchasing with the NX350h and happy with my de More

by Lexus Customer (2023)
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Lewis
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Oct 10, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you had a positive experience with Connor and his team, and we appreciate your kind words about our customer service. We hope you continue enjoying your NX350h! If there's anything we can do to improve your experience, please don't hesitate to reach out. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

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