Herb Chambers Lexus of Hingham

Exceptional and professional service experience. Tom McCafferty, my Service Advisor, was knowledgeable and helpful to me (as he always has been) in selecting a new set of tires for my 2022 ES350. A Tom McCafferty, my Service Advisor, was knowledgeable and helpful to me (as he always has been) in selecting a new set of tires for my 2022 ES350. A special "Atta-Person" for both Tom and the technician who installed my new set of tires and performed the alignment. More

Professional service. Good communication. Fair pricing. Scott, who checks the car in, is always friendly and efficient. As is my service rep Thomas. Good communication. Fair pricing. Scott, who checks the car in, is always friendly and efficient. As is my service rep Thomas. More

I was very impressed with the excellent service I received yesterday. The employees are friendly and helpful. The facility is very clean and the waiting area is quite comfortable with good refreshmen received yesterday. The employees are friendly and helpful. The facility is very clean and the waiting area is quite comfortable with good refreshments. More

I am very satisfied with the customer service and mechanical service that I receive here. -Thank you mechanical service that I receive here. -Thank you More

Great customer service from every department . You feel valued from the moment you walk into the dealership You feel valued from the moment you walk into the dealership More

The dealership and the salesperson,(Caren Lee) were extremely welcoming and professional. The entire experience was pleasant and easy. All options were presented in a clear manner without any hard sell extremely welcoming and professional. The entire experience was pleasant and easy. All options were presented in a clear manner without any hard sell pressure. Caren did an excellent job guiding us through the process. She was knowledgeable, professional and amiable. We are pleased with our new Lexus and would rate customer satisfaction at its highest possible level. More

Herb Chambers Lexus provides the best customer service of any company I have worked with. Talisa is the model of what a customer service representative, should strive for. She kept in close contact with any company I have worked with. Talisa is the model of what a customer service representative, should strive for. She kept in close contact with us the whole time. I expect premium service for a premium vehicle and she delivers without exception. Parts for this car were very difficult to get but Talisa stayed on top of her suppliers and was able to get what she needed in the most timely manner possible. It’s employees like Talisa who make a business successful Thanks for making it all work. More

The reception and the service was exellent and she was super nice that s make me so happy thank you for everythink super nice that s make me so happy thank you for everythink More

Service department was very helpful in getting my car checked and serviced in a prompt manner. Always courteous to a fault and waiting area is clean and comfortable checked and serviced in a prompt manner. Always courteous to a fault and waiting area is clean and comfortable More

Great service, wonderful and friendly staff. Everything what was done to my car was sent to my phone for review. Everything what was done to my car was sent to my phone for review. More