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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,718 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,718 reviews

November 07, 2023

Excellent customer service! Best dealership I ever been too. Very professional and clean. Everyone was very nice and friendly More

by Nhut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know you had an excellent experience at Herb Chambers Lexus of Hingham! Our team works hard to provide top-notch service in a friendly and professional environment. Thanks for your kind words!

Nov 07, 2023 -

Nhut responded

Thanks to Joseph Dinger and Evison Tili take good care of me and my wife in our new vehicle in just a few hour. Thanks a lot guys

November 07, 2023

Had my car in for 100,000. Mile service. Tom Maccafferty my service advisor was awesome dealing with this and some other issues! Very pleased and will be back! More

by da1798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that Tom and our team at Herb Chambers Lexus of Hingham were able to provide you with an awesome service experience! We appreciate your feedback and look forward to seeing you for any of your future automotive needs. Safe travels until then!

November 05, 2023

I was very pleased with the salesperson. He was honest , knowledgeable and personable. I would recommend. More

by LOLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
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Nov 06, 2023 -

Herb Chambers Lexus of Hingham responded

Lola, we're delighted our salesperson met your expectations at Herb Chambers Lexus of Hingham. Your recommendation means a lot to us - thank you!

November 04, 2023

Very accommodating everyone was very friendly. Plus they did additional services while I was right there. Excellent. More

by Mb0606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Nov 06, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had an excellent experience at Herb Chambers Lexus of Hingham! It's great that our team could provide additional services during your visit. Thanks for the positive feedback!

November 04, 2023

The people at this dealership are all very professional, courteous, friendly with a smile on their faces. This is true from the people who greet you at the front desk to the salesman. They are down to earth More

by Sarcenas Jean-Philippe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Nasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Loji
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Nov 06, 2023 -

Herb Chambers Lexus of Hingham responded

Sarcenas, we're delighted to know that you had a positive experience with our team at Herb Chambers Lexus of Hingham. We strive for professionalism and friendliness in all interactions. Thanks for the review, and we hope to see you soon!

November 03, 2023

Service Staff is excellent . But not happy with the car. Less than 10k miles and had 2 issues. Left door panel has been an issue and muffler detached causing noises More

by Tsd522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate your feedback and are glad to know our service staff has been excellent. However, we're sorry to learn about the issues you've experienced with your car at Herb Chambers Lexus of Hingham. We'd like an opportunity to address these concerns - please feel free reach out so we can assist further! -Patrick Chahwan - General Manager - pchahwan@herbchambers.com

November 03, 2023

The dealer ship met or exceeded all expectations. They were very professional and did a great w More

by JBeaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mclee
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Nov 03, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the awesome review of Herb Chambers Lexus of Hingham!

November 03, 2023

Brought my car in for service. Service Mgr. explained the work that would be done, answered my questions and estimated the time to complete the work. Service was completed ahead More

by Robert_Helt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McLee
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Nov 06, 2023 -

Herb Chambers Lexus of Hingham responded

Robert, it's great to know you had such a positive experience with our service team at Herb Chambers Lexus of Hingham. We're always here to provide top-notch service and answer any questions you may have. Thanks for the review!

November 01, 2023

Our buying experience was excellent, and our service experience today surpassed any of our expectations…excellent yet again! More

by mpmartin.michael
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Nov 02, 2023 -

Herb Chambers Lexus of Hingham responded

Michael, we're delighted to know that your buying and service experiences at Herb Chambers Lexus of Hingham exceeded expectations. Thanks for sharing!

October 31, 2023

Took my Lexus 350RX in for brakes and service and they also found a leaking radiator. Tom got me into a courtesy car and had my car ready to go the next morning. I always know I'm in capable hands with To More

by nkgraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that Tom and our team at Herb Chambers Lexus of Hingham were able to provide you with a smooth service experience. Thank you for trusting us with your Lexus 350RX, we appreciate the five-star review!

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