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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,718 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,718 reviews

November 13, 2023

Excellent service. they always take care us very well we always went there for great service More

by Mijan007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Herb Chambers Lexus of Hingham responded

When a customer says words like this, we know we're doing things right at Herb Chambers Lexus of Hingham! Thank you for the 5-star review!

November 11, 2023

The experience at Herb Chambers is always awesome. Kevin was direct clear and very helpful More

by dahlhaus2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Herb Chambers Lexus of Hingham responded

We are glad to hear that Kevin has taken excellent care of your service needs. Thanks for choosing Herb Chambers Lexus of Hingham.

November 10, 2023

Always a pleasant experience at your dealership. McLee was very helpful and courteous. Will keep having my car serviced at Lexus of Hingham. More

by rjdaniele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McLee Dauphin
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Nov 13, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you've had consistently pleasant experiences at Herb Chambers Lexus of Hingham. We'll pass your compliments on to McLee and the rest of our team! Looking forward to seeing you for your next service visit.

November 09, 2023

Great service! Mclee went above and beyond to get what I was promised, when I made my appointment for new tires. More

by hpicard1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mclee Daupin
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Nov 10, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad that our team was able to provide you with top-notch service at Herb Chambers Lexus of Hingham! We always aim for customer satisfaction and it's wonderful to know we're hitting the mark. Safe travels on your new tires!

November 09, 2023

Second time I came and they were unable or unprepared to resolve my problem Worse I was offended by their solution More

by blenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken or kevin
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Nov 09, 2023 -

Herb Chambers Lexus of Hingham responded

I'm sorry to read about your experience. We always aim to provide effective solutions and it's clear we missed the mark during your visits. I understand how this could be frustrating, but please know that we're committed to making things right for you. If you'd like to discuss this or any other questions or concerns further, don't hesitate to reach out. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

Nov 09, 2023 -

blenson responded

I would have hoped that you were concerned enough to reach out to me.

November 09, 2023

Perfect. In and out in less than an hour!! And they dropped me off at a nearby mall while I waited. :-) More

by Tanya.peeples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Herb Chambers Lexus of Hingham responded

Tanya, we're glad to know you had a quick and convenient experience at Herb Chambers Lexus of Hingham. Thanks for sharing your feedback!

November 09, 2023

Everyone was kind and understanding. I appreciate how all staff talked respectful and smiled. Very nice people. More

by Djj143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that our team at Herb Chambers Lexus of Hingham made your experience a positive one with their kindness and respect. Thanks for the great review!

November 09, 2023

Thank you so much Kevin for your respect and politeness. You and your team are the best. More

by Shakir Guliyev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Herb Chambers Lexus of Hingham responded

We are honored to receive your support, Shakir. We'll pass on your kind words to Kevin as well. Thank you! - The Herb Chambers Lexus of Hingham Team

November 08, 2023

It is always a pleasure to de business at HIngham Lexus. I have worked with Tpm McCafferty every time and I have been very pleased. Clear and concise communication, my questions receive clear responses. More

by Teachmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCafferty
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Nov 08, 2023 -

Herb Chambers Lexus of Hingham responded

Marie, thanks for taking the time to share your experience so others can see what it's like to be a customer at Herb Chambers Lexus of Hingham. Love to hear kind words about our wonderful staff! We hope to serve you again soon.

November 08, 2023

Very pleasant experience at this dealership. Ryan the sales consultant was very friendly and knowledgeable and made the buying process enjoyable. He thoroughly went over all of the cars feature More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Herb Chambers Lexus of Hingham responded

Jim, it's great that Ryan provided you with a pleasant and informative experience at Herb Chambers Lexus of Hingham. Thanks, and we hope you're enjoying your new vehicle!

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