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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,718 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,718 reviews

December 01, 2023

Great service experience and detailed explanations of repairs. TALISA was amazing! She made it easy and she was knowledgeable . More

by Ontime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TALISA
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Dec 04, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you had a great service experience with us at Herb Chambers Lexus of Hingham! It's wonderful to see that Talisa was able to assist and provide detailed explanations. Thanks for your feedback!

December 01, 2023

I just bought a second vehicle from this dealership and have always been impressed with their sales and service personnel!! More

by Bill S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Tu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jano Letif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte, Jon Seekins
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Dec 01, 2023 -

Herb Chambers Lexus of Hingham responded

Bill, it's great to know you've had consistently positive experiences with our team at Herb Chambers Lexus of Hingham. We appreciate your continued support and are here for any of your future needs. Enjoy your new ride!

November 30, 2023

Tom and his team were great! I loved the video of what was done. Great. More

by Robin Crafts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Herb Chambers Lexus of Hingham responded

Robin, thanks so much for the 5-star review of Herb Chambers Lexus of Hingham! We'll make sure your kind words reach Tom.

November 30, 2023

The service is excellent and everyone is very friendly and accomodating. The facility is comfortable. I go out of my way to get my car serviced there. More

by Ld22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Herb Chambers Lexus of Hingham responded

We're happy to know that you find our service excellent and the team friendly at Herb Chambers Lexus of Hingham. Your willingness to go out of your way for us is greatly appreciated! Safe travels until we see you next time.

November 30, 2023

Wonderful experience. Easy we were in and out with our beautiful new car in one day. More

by sallyionesally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for your confidence in Herb Chambers Lexus of Hingham, and for your business. We are grateful to have you as a customer and hope you enjoy the new ride!

November 30, 2023

Brought car in for Rim repair Was told the car was all set Picked it up and noticed nothing was done. Also car was not vacuumed or washed. More

by N.AVEDISSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Dec 01, 2023 -

Herb Chambers Lexus of Hingham responded

We're sorry to learn about your recent experience at Herb Chambers Lexus of Hingham. We strive for top-notch service and it seems we missed the mark this time around. Your feedback is valuable, and we'll ensure these issues are addressed promptly.

November 29, 2023

Busy dealership but service is efficient and effective. Staff is professional. Waiting area is ply but could be wsrmwy. More

by surrey02563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the feedback! We're glad to know that you found our service at Herb Chambers Lexus of Hingham efficient and effective. We'll take your suggestion about the waiting area into consideration. We are always looking for ways to improve!

November 29, 2023

All employees from General Manager Patrick to delivery man Lou were pleasant, efficient, informed, polite and timely. I will purchase another Lexus from Chambers because of the excellent service that I r More

by DeeDee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Herb Chambers Lexus of Hingham responded

It's great to know that Patrick, Lou, and the rest of our team at Herb Chambers Lexus of Hingham provided you with such a positive experience. We look forward to helping you with your next Lexus purchase!

November 28, 2023

Ryan was great to work with. Would absolutely refer him to others I know. Bonus - he kept me laughing. More

by Vicwhit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Herb Chambers Lexus of Hingham responded

Vic, congratulations on your new vehicle! We're glad to know that Ryan made your experience at Herb Chambers Lexus of Hingham enjoyable! We appreciate the referral and look forward to serving you again.

November 27, 2023

Joe Marcus and Ryan made this experience amazing. Highly recommend these group of gentlemen. Thank you! More

by Brodeur51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that Joe, Marcus, and Ryan made your experience at Herb Chambers Lexus of Hingham amazing! Your recommendation means a lot. Thanks for the support!

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