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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,718 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,718 reviews

December 15, 2023

Highly professional staff. Salesperson was knowledgeable and provided clear and cogent information regarding the vehicle we were interested in. All in all a seamless operation. More

by Dr.lapuc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jano Letif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
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Dec 18, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that our team at Herb Chambers Lexus of Hingham provided you with a seamless and informative experience. It's great to have your continued support, thank you for the positive review!

December 15, 2023

Good service ! Good good good good good good good good good good good good good ! More

by jasonlinwei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Herb Chambers Lexus of Hingham responded

We are honored to receive your support, Jason. Thank you! - Herb Chambers Lexus of Hingham Team

December 14, 2023

Originally quoted 8k off gx model. Final number was higher then I was comfortable with. After a week considering the offer came back to purchase a 3k$ higher priced unit of same vehic More

by Damigell
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

Herb Chambers Lexus of Hingham responded

I'm sorry to hear about your experience. We strive for transparency and fairness in all our dealings, so it's concerning to see that you've left feeling otherwise. If you're open to discussing this further, we'd appreciate the opportunity to understand more about what happened here and hopefully find a resolution together. Please reach out at your earliest convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

December 13, 2023

Kevin and company did a fabulous job with my 60 mile check-up. Kevin explained the technicians recommendations completely, which gave me great comfort…Everyone was very professional, which will keep me More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Herb Chambers Lexus of Hingham responded

Joan, we're glad to know Kevin and our team at Herb Chambers Lexus of Hingham delivered such excellent service. We appreciate the positive feedback and look forward to seeing you again down the road!

December 13, 2023

This dealership is great. Tom my service manager is very professional. He explains any service done to my vehicle which makes my service visit.very comfortable. More

by Lindy543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that Tom and our team at Herb Chambers Lexus of Hingham made your service visit comfortable. We appreciate the feedback, thank you!

December 12, 2023

Excellent and attentive customer service, attention to detail & communication is well above average in the service department More

by SarahB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mclee
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Dec 12, 2023 -

Herb Chambers Lexus of Hingham responded

Sarah, we're glad to know you had a great experience with our service department at Herb Chambers Lexus of Hingham. We always aim for excellent customer service and communication. Thanks for the review!

December 10, 2023

Mark is a great sales representative. He took an excellent care of our NX350h purchase. He treated us with kindness, thoughtfulness and professionalism, and made the process of ordering, More

by mylun98
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Mark and our team at Herb Chambers Lexus of Hingham made your Lexus NX3 50h purchase a smooth one. Thank you for the recommendation, we truly appreciate it!

December 10, 2023

Adam was outstanding assisting us in purchasing a 2024 RX350. He even gave us his private phone number in case we had questions about operating the car and it's systems More

by fredgrim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Adawy
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Dec 11, 2023 -

Herb Chambers Lexus of Hingham responded

It's great to know that Adam provided you with such excellent assistance at Herb Chambers Lexus of Hingham. We hope you're enjoying your 2024 RX 350 and feel free to reach out if any questions arise!

December 10, 2023

Everything was great done in a timely professional way. Everything was explained to me beforehand More

by Sueadmirand110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mccre
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Dec 11, 2023 -

Herb Chambers Lexus of Hingham responded

All of us at Herb Chambers Lexus of Hingham are happy to see this wonderful feedback! Thank you!

December 07, 2023

Caren was very accommodating and personable during our process. She made it very easy and was nice throughout the process of buying a new car. More

by Tammy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caren Lee
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Dec 08, 2023 -

Herb Chambers Lexus of Hingham responded

Tammy, we're so glad to know that Caren made your car-buying process easy and enjoyable at Herb Chambers Lexus of Hingham. Thanks for sharing this with us!

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