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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,718 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

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Showing 2,718 reviews

December 20, 2023

I liked the sales rep, Connor, who was a down to earth young man..Was not pushy at all..I give him 5 stars..very nice & had a solid knowledge of the model we were looking for... More

by cmmay65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
connor lewis
Dec 21, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you had a positive experience with our sales rep, Connor. It's great to see his knowledge and approachable manner make an impact! Thanks for choosing Herb Chambers Lexus of Hingham.

December 20, 2023

We had a terrible experience buying a car here. As soon as we signed the paperwork and put the deposit down, we couldn't get answers from anyone at the dealership-our sales person, the manager, the More

by Robyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Evison Tili
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Herb Chambers Lexus of Hingham responded

Robyn, I'm sorry to hear about your experience. This is not the level of service we aim for and it's disappointing to know that you've been left feeling this way. We would like an opportunity to address these issues directly with you and work towards a resolution - please reach out at your earliest convenience so we can discuss further. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

December 20, 2023

The entire process from start to finish was transparent and efficient. Overall, it made for a terrific sales purchase experience. More

by kearney058
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jano Letif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Lewis - 5 Stars
Dec 20, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a transparent and efficient experience with us at Herb Chambers Lexus of Hingham. Thanks for the positive feedback, we appreciate it! Enjoy your new ride!

December 20, 2023

Very professional and a really nice lobby to relax and wait. Everyone there treats you with respect, very nice atmosphere. More

by Brizenchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you enjoyed our lobby and felt respected by our team at Herb Chambers Lexus of Hingham. Thanks for sharing your experience with us!

December 19, 2023

TALISA was great - always keeping me updated and informed about status of vehicle and what would be needed in the future. At the time of payment she researched the credit we had and applied the credit in ad More

by kerryalanrichardson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Dec 20, 2023 -

Herb Chambers Lexus of Hingham responded

Kerry, we're glad to know that Talisa provided you with excellent service at Herb Chambers Lexus of Hingham. It's great to see she kept you informed and helped save some money too! Thanks for the review!

December 18, 2023

Buying process was very pleasant from start to finish. No High-pressure sales. Joe Dinger was very knowledgeable and very helpful. He was so nice to work with, as were all the employees at Herb Chambers L More

by pat.mallon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
Dec 18, 2023 -

Herb Chambers Lexus of Hingham responded

Pat, it's great to know that Joe and the rest of our team at Herb Chambers Lexus of Hingham made your car buying experience a pleasant one. We appreciate you driving over an hour to visit us! Enjoy your new ride!

December 18, 2023

Excellent overall service starting with Scott who was very helpful and with Kevin who was awesome More

by Bill D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Dec 19, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for recognizing our team's efforts, Bill! At Herb Chambers Lexus of Hingham, we're committed to attentive, accommodating service and it's great to hear that both Scott and Kevin were a huge help during your visit. Until next time, drive safely!

December 18, 2023

Heard through multiple contacts that the Herb Chambers experience is one of the best out there, they lived up to it! More

by mcicches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy loji
Dec 18, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that your experience with us at Herb Chambers Lexus of Hingham lived up to the reputation! Thanks for sharing this positive feedback.

December 17, 2023

Easy experience of booking an appointment to have my car serviced. Great communication by Tom. More

by Silvia33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 18, 2023 -

Herb Chambers Lexus of Hingham responded

Silvia, we really appreciate your kind review of Tom and the team! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. Drive safely until we see you again!

December 16, 2023

Everyone is very professional and I will never hesitate to bring my GX to this dealership ! Thank you! More

by Jennifer M Bonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Herb Chambers Lexus of Hingham responded

Jennifer, we're delighted to know you had a positive experience at Herb Chambers Lexus of Hingham. We look forward to seeing you again down the road!

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