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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,718 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,718 reviews

January 06, 2024

ALWAYS polite and professional. Smiles, a please and thank you are free. I’ve used HC Lexus for years and have never had a bad experience. They have even raised their game with serv More

by Shannon Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa! Fantastic!
Jan 08, 2024 -

Herb Chambers Lexus of Hingham responded

Shannon, it's great to know that you've consistently had such positive experiences working with our team at Herb Chambers Lexus of Hingham. We appreciate your recommendations and are always here for any service needs you may have in the future! See you again next time!

January 06, 2024

Tom is a gentleman and a professional. He is a pleasure to do business with. More

by kate58kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Lexus of Hingham responded

Kate, we are glad to hear that Tom provided excellent service. We will share your kind words. Thank you for choosing Herb Chambers Lexus of Hingham!

January 06, 2024

Making appoint was easy and vehicle was delivered at the time it was promised after service was completed More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you found our appointment process easy and timely at Herb Chambers Lexus of Hingham. We appreciate your feedback!

January 03, 2024

Fast service really good drinks and snacks very professional everything was really good well recommend More

by Lennywetterberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Herb Chambers Lexus of Hingham responded

Lenny, we're glad to know you enjoyed the service and amenities at Herb Chambers Lexus of Hingham. We appreciate your recommendation and are here for anything you might need down the road!

January 02, 2024

My buying experience at Herb Chambers Lexus in Hingham was great from beginning to end. More

by OHare.tj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Loji
Jan 02, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Herb Chambers Lexus of Hingham. Safe travels!

January 01, 2024

Our recent purchase at HC Lexus of Hingham was a very pleasant and smooth experience. Ryan T. and Joe S. were extremely knowledgeable, respectful and thorough. We were very grateful for their attentive More

by Lucaspi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that your recent purchase at Herb Chambers Lexus of Hingham was a smooth one. It's great to see Ryan and Joe were able to provide you with the knowledgeable, respectful service we strive for. Thanks for sharing your experience!

December 30, 2023

I asked the dealership to adjust my tire pressure as I was driving a real lot. My tires pressure was not adjusted sufficiently . I read 39 on three tires and 38 on one. Iam pretty sure the Manuel states 3 More

by Johnhaley911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Jan 02, 2024 -

Herb Chambers Lexus of Hingham responded

We apologize for the oversight regarding your tire pressure and appreciate you bringing this to our attention. At Herb Chambers Lexus of Hingham, it is our commitment to ensure complete customer satisfaction, so please don't hesitate to reach out if there's anything else you would like to share with us at this time.

December 28, 2023

Routine oil change. Nice and easy. Like the video inspection that was sent. Always a pleasure working with Tom McCaffery. More

by Platinumexteriors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know your oil change went smoothly and you enjoyed the video inspection! It's always a pleasure working with valued customers like yourself at Herb Chambers Lexus of Hingham. We'll pass along your kind words to Tom McCaffery.

December 28, 2023

I have been a Lexus Customer for over 25 years and appreciate my service Advisor Tom! More

by Mlemoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for being a loyal Herb Chambers Lexus of Hingham customer! We'll make sure your kudos reach Tom. See you next time!

December 27, 2023

McKee delivers phenomenal customer service . I felt like I was his only customer even though it was very busy at the dealership Mclee provided “legendary customer service “ A+ More

by larry.aftermarket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mclee
Dec 27, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that you felt well taken care of during your visit, Larry! Our team at Herb Chambers Lexus of Hingham, especially McKee, always strives for legendary customer service. Thanks for the wonderful review!

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