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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,718 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,718 reviews

January 15, 2024

The service, clarity and delivery of all things that mattered were surpassed beyond five stars. If I could give 10 stars, I would. Thank you so much Tom. More

by Dlfog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Herb Chambers Lexus of Hingham responded

We're over the moon to know that our service exceeded your expectations at Herb Chambers Lexus of Hingham! Your kind words for Tom and our team are greatly appreciated. Thank you so much, we look forward to serving you again in the future!

January 15, 2024

Everyone was kind and personable My vehicle was serviced in a timely manner and well cared for. Thanks for the free car wash that was a nice surprise. Overall it was a truly exceptional experienc More

by Pmbrennan1221
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Herb Chambers Lexus of Hingham responded

We're so glad to know you had an exceptional experience at Herb Chambers Lexus of Hingham! It's great that our team was able to provide timely service and a clean car. Thanks for the positive feedback, we appreciate it!

January 13, 2024

Buying from this dealership had to be the worst buying experience I have ever had! My wife and I sent an email to the manager to try and get everything resolved before leaving a bad review and he acted as More

by Zackswitzer17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Evison Tili
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jano Letif
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Adway
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Jan 15, 2024 -

Herb Chambers Lexus of Hingham responded

I'm really sorry to hear about your experience. We always aim for a smooth and pleasant buying process, so it's disappointing to know we missed the mark this time. I'd like the opportunity to discuss things further with you and see how we can make amends - please feel free to reach out at your earliest convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

January 12, 2024

I have had excellent experience with Herb Chambers but mostly with the sales people.. This past week I bought a car and Caron Lee was my sales person..she could not have been better with her knowledge of More

by agustinllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caron Lee
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Jan 13, 2024 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that you had an excellent experience with us at Herb Chambers Lexus of Hingham, especially with Caron. We strive for knowledgeable and understanding service. Thank you for choosing us!

January 12, 2024

The building was super clean, and the customer service was excellent. I was informed on everything I needed done to my vehicle. More

by SE
Recommend Dealer
Yes
Employees Worked With
James
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Jan 13, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know you appreciated our clean facility and excellent customer service at Herb Chambers Lexus of Hingham. It's important to us that our customers are well-informed about their vehicles. Thanks for the positive review!

January 11, 2024

Awesome customer service, excellent work, full transparency on pricing, a best in class place to do business ! More

by slavallee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talyssa and Phillip
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Jan 11, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you had such a positive experience at Herb Chambers Lexus of Hingham! We strive for transparency and top-notch service. Thanks for your kind words, we appreciate it!

January 11, 2024

Great service department best I have ever been too. They really treat you with respect. More

by farwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Jan 12, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for stopping by to leave a wonderful review for Herb Chambers Lexus of Hingham! We hope to see you back for any future service needs.

January 09, 2024

Dealership is wonderful. Tom is very knowledgeable and friendly. Car was washed and cleaned. Had snacks and drinks while waiting More

by donna.worth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Herb Chambers Lexus of Hingham responded

Donna, we're delighted to know you had a great experience at Herb Chambers Lexus of Hingham! It's wonderful that Tom was able to assist and make your visit enjoyable. Thanks for the positive feedback — we appreciate it!

January 08, 2024

It was good no complaints and the cookies At service were good, 1- 10 9 More

by Ynotgino27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evison Tili
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you again down the road!

January 08, 2024

Great selection of vehicles. Everyone we encountered was very attentive, friendly and knowledgeable. We would definitely shop here again. More

by mmkershner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Loji
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Jan 08, 2024 -

Herb Chambers Lexus of Hingham responded

Thanks for the positive feedback! We're glad to know you had a great experience at Herb Chambers Lexus of Hingham. Looking forward to seeing you again in the future!

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