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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,718 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

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Showing 2,718 reviews

January 31, 2024

Tom is a terrific advisor! Honest and solid with his knowledge and expertise. Always go to Tom for my service and advice. ***** More

by Sjs1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Tom has been a reliable and knowledgeable advisor for you at Herb Chambers Lexus of Hingham! We appreciate your trust in our service team — thanks for the five-star review!

January 29, 2024

Excellent service and communication regarding a very difficult and expensive repair . Very happy with the outcome More

by scaron626susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Jan 29, 2024 -

Herb Chambers Lexus of Hingham responded

Susan, we're glad to know that you had a positive experience with the service at Herb Chambers Lexus of Hingham. We always aim for clear communication and top-notch repairs. Thanks for your feedback!

January 27, 2024

Always treated like a king when I visit any department. An amazing customer focused company ! More

by stuartfultz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Talisa
Jan 29, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We appreciate the kind feedback about Stuart and hope to see you again at Herb Chambers Lexus of Hingham!

January 26, 2024

Pleasant and accommodating service department. I I was running late for my appointment and they were still able to complete my service at the end of the day. More

by jcalcannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jan 29, 2024 -

Herb Chambers Lexus of Hingham responded

It's great to know that our service department was able to accommodate you even when running late. We always aim for flexibility and efficiency in serving our customers. If there's anything else we can assist with or any areas where you think we could improve, please feel free to reach out! Thank you. Patrick Chahwan - General Manager - pchahwan@herbchambers.com

January 26, 2024

I bought my car at Herb Chambers Lexus 5 years ago, and have had it serviced there ever since. The service department is great. I know what preventative work is scheduled to be done and if there are any i More

by LReardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCafferty
Jan 27, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know you've had a positive experience with our service department at Herb Chambers Lexus of Hingham over the years. It's great that Tom has been keeping you well-informed about your car's needs, and we're happy to provide convenient valet services too! Thanks for sticking with us!

January 26, 2024

I can’t say enough about Mark. He’s a great listener. He is very knowledgeable and very personable. We talked about what I wanted and he was able to show it to me in rest time (on More

by catherinefahy1165
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren O’Neill
Jan 27, 2024 -

Herb Chambers Lexus of Hingham responded

Catherine, we're delighted to know that Mark was able to assist you effectively at Herb Chambers Lexus of Hingham. It's great hearing how satisfied you are with your new car! Thanks for the review and enjoy your ride!

January 25, 2024

Service was excellent. Kevin was very knowledgeable. My entire experience with Herb Chambers was excellent More

by hayesd566
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you had an excellent experience with us at Herb Chambers Lexus of Hingham, Hayes! Thank you for highlighting Kevin's knowledge and our service. We appreciate your feedback!

January 24, 2024

Tom Is the best service advisor that we have ever dealt with for timeliness, professionalism, and personality. A credit to HChambers. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Herb Chambers Lexus of Hingham responded

David, we're delighted to know that Tom provided you with top-notch service at Herb Chambers Lexus of Hingham. We appreciate your feedback and look forward to serving you again in the future!

January 24, 2024

Great experience, Sammy was great and made the purchase comfortable. I Would recommend 10/10 More

by Luca Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Loji
Jan 25, 2024 -

Herb Chambers Lexus of Hingham responded

Luca, we're delighted Sammy made your experience a smooth success! Thank you for working with us at Herb Chambers Lexus of Hingham!

January 23, 2024

Great services, friendly, professional and responsible. Plus respectful and helpful. Definitely will be back in the future. More

by Frankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evison Tili
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Herb Chambers Lexus of Hingham responded

Frankie, we're glad to know you had a great experience with our team at Herb Chambers Lexus of Hingham. We look forward to seeing you again in the future!

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